Dell 4300s, 6K797 manual If you cannot play a music CD or install a program from a CD

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HINT: High-speed CD drive vibration is normal and may cause noise. This does not indicate a defect in the drive or the CD.

HINT: Because of different worldwide file types, not all DVD titles work in all DVD drives.

If you cannot play a music CD or install a program from a CD

ENSURE THAT WINDOWS RECOGNIZES THE DRIVE— In Windows XP, click the speaker icon in the lower-right corner of your screen. In Windows 2000, double-click the speaker icon in the lower-right corner of your screen. If the floppy drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive.

TEST THE DRIVE WITH ANOTHER CD— Insert another CD to eliminate the possibility that the original CD is defective.

CLEAN THE DISC— See the Tell Me How help file for instructions. To access help files, see page 28.

ADJUST THE WINDOWS VOLUME CONTROL— In Windows XP, click the gray speaker icon in the lower-right corner of your screen. In Windows 2000, double-click the yellow speaker icon in the lower-right corner of your screen. Be sure that the volume is turned up and that the sound is not muted.

IF HEADPHONES ARE CONNECTED TO THE FRONT-PANEL HEADPHONE JACK, CHECK FOR SOUND FROM THE HEADPHONES— Sound from the speakers is automatically disabled when headphones are connected to the computer’s front-panel headphone jack.

CHECK FOR INTERRUPT REQUEST CONFLICTS— See page 50.

If you cannot play a DVD movie

ENSURE THAT WINDOWS RECOGNIZES THE DRIVE— In Windows XP, Click the Start button, and then click My Computer. In Windows 2000, double- click the My Computer icon on the Windows desktop. If the floppy drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive.

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Solving Problems

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Contents Dell Dimension 4300S Rev. A00 Setting Up If the screen is difficult to read Adding Parts Appendix Total Satisfaction Return Policy Contents When Using Your Computer Ergonomic Computing Habits Page When Working Inside Your Computer Protecting Against Electrostatic Discharge W . d e l l . c o m s u p p o r t . d e l l . c o m C T I O N Setting Up Setting Up Parallel Printer Screws On computer Installing the Printer Driver USB PrinterSetting Up Click checklist for creating a network Windows XPWindows Click Turn offSetting Up W . d e l l . c o m s u p p o r t . d e l l . c o m C T I O N Solving Problems See To Access Help in Windows XP Connect the Computer Directly to AN Electrical Outlet If the screen is blank If the screen is difficult to read Try different settings for Colors and Screen area If you cannot print to a parallel port printer If you cannot print to a USB printer Verify That the Printer is Recognized by Windows Check for Interrupt Request CONFLICTS- See Press CtrlEsc to display the Start menu Check the Mouse Settings If you cannot save a file to a floppy disk If you cannot play a music CD or install a program from a CD If you cannot play a DVD movieIf you have a hard drive problem If the CD-RW drive stops writingRestart the COMPUTER- Try to log on to the network again Program crashes Program stops responding Program error causes the system to lock upSolid blue screen appears If you have a problem with your Internet connection Program is designed for an earlier Windows operating systemW . d e l l . c o m s u p p o r t . d e l l . c o m Solving Problems At the Welcome Dell System Owner screen, click Next Click Properties Using the Windows XP Device Driver RollbackClick Roll Back Driver Click Performance and Maintenance, and then click System Windows Click Performance and Maintenance Click the System Restore tabCreating a Restore Point Accessories-System Tools, and then click System RestoreUsing the XP System Restore Wizard Manually Creating the Restore PointsRestoring the Computer to an Earlier Operating State Undoing the Last System Restore Solving Problems Solving Problems Next C T I O N Floppy-drive access light Keyboard connector Line-out jack USB connectors Line-in jack Release buttons Inch drive Inch floppy drive System Board FrontaudioAdding Parts Card cage Adding Parts Adding Parts Card cage Tabs Slots Page Adding Parts Adding Parts Adding Parts C T I O N W . d e l l . c o m s u p p o r t . d e l l . c o m Sdram PC133 Controls and Lights Power control Push button Power light At 35C 95F, the maximum operating altitude is 914 m 3000 ft Appendix Viewing Settings System Setup Program ScreensAppendix Appendix Appendix Battery Battery socket Battery Definition of Dell-Installed Software and Peripherals Definition of Third-Party Software and PeripheralsContact Numbers and Addresses International Access Code AutoTech Automated technical support International Access Code W . d e l l . c o m s u p p o r t . d e l l . c o m International Access Code Country Code Customer Service Seoul, Korea City Code Corporate Sales W . d e l l . c o m s u p p o r t . d e l l . c o m International Access Code Toll free 800 6011 Technical Support Servers W . d e l l . c o m s u p p o r t . d e l l . c o m VARs Returning Items for Warranty Repair or Credit Appendix FCC Notices U.S. Only Class a Class B Battery Disposal NOM Information Mexico Only Información para NOM únicamente para México One-Year Limited Warranty U.S. Only 106 Appendix Two-Year Limited Warranty U.S. Only Limited Warranty Coverage During Year One Limited Warranty Coverage During Year Two General Provisions Three-Year Limited Warranty U.S. Only Limited Warranty Coverage During Years Two and Three Appendix 113 Four-Year Limited Warranty U.S. Only Limited Warranty Coverage During Years Two, Three, and Four 116 Appendix One-Year Limited Warranty Canada Only 118 Appendix Two-Year Limited Warranty Canada Only Coverage During Year One Coverage During Year Two Three-Year Limited Warranty Canada Only Appendix 123 Coverage During Years Two and Three Appendix 125 Total Satisfaction Return Policy U.S. and Canada Only Exclusions GuaranteeMaking a Claim Dell Computer de Colombia Corporation Limitation and Statutory RightsDell Computer de Mexico SA de CV Index 129 Index Index 131 Index 132

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