Dell 4300s, 6K797 manual Program stops responding, Program error causes the system to lock up

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HINT: ScanDisk may run when you restart the computer. Follow the instructions on the screen.

A program stops responding

END THE PROGRAM

1 Simultaneously press <Ctrl><Shift><Esc>.

2 Click the Applications tab, and then select the program that is no longer responding.

3Click the End Task button.

A program error causes the system to lock up

TURN THE COMPUTER OFF— If your computer locks up and you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then press the power button again to turn on the computer. You might lose data if you are unable to perform a Microsoft Windows shutdown.

HINT: ScanDisk may run when you restart the computer. Follow the instructions on the screen.

A solid blue screen appears

TURN THE COMPUTER OFF— If your computer locks up and you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then press the power button again to turn on the computer. The solid blue screen appears because you were not able to perform a proper Windows shutdown. You might lose data if you are unable to perform a Microsoft Windows shutdown.

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Solving Problems

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Contents Dell Dimension 4300S Rev. A00 Setting Up If the screen is difficult to read Adding Parts Appendix Total Satisfaction Return Policy Contents When Using Your Computer Ergonomic Computing Habits Page When Working Inside Your Computer Protecting Against Electrostatic Discharge W . d e l l . c o m s u p p o r t . d e l l . c o m C T I O N Setting Up Setting Up Parallel Printer Screws On computer Installing the Printer Driver USB PrinterSetting Up Click checklist for creating a network Windows XPWindows Click Turn offSetting Up W . d e l l . c o m s u p p o r t . d e l l . c o m C T I O N Solving Problems See To Access Help in Windows XP Connect the Computer Directly to AN Electrical Outlet If the screen is blank If the screen is difficult to read Try different settings for Colors and Screen area If you cannot print to a parallel port printer If you cannot print to a USB printer Verify That the Printer is Recognized by Windows Check for Interrupt Request CONFLICTS- See Press CtrlEsc to display the Start menu Check the Mouse Settings If you cannot save a file to a floppy disk If you cannot play a music CD or install a program from a CD If you cannot play a DVD movieIf you have a hard drive problem If the CD-RW drive stops writingRestart the COMPUTER- Try to log on to the network again Program crashes Solid blue screen appears Program error causes the system to lock upProgram stops responding If you have a problem with your Internet connection Program is designed for an earlier Windows operating systemW . d e l l . c o m s u p p o r t . d e l l . c o m Solving Problems At the Welcome Dell System Owner screen, click Next Click Roll Back Driver Using the Windows XP Device Driver RollbackClick Properties Click Performance and Maintenance, and then click System Windows Click Performance and Maintenance Click the System Restore tabCreating a Restore Point Accessories-System Tools, and then click System RestoreUsing the XP System Restore Wizard Manually Creating the Restore PointsRestoring the Computer to an Earlier Operating State Undoing the Last System Restore Solving Problems Solving Problems Next C T I O N Floppy-drive access light Keyboard connector Line-out jack USB connectors Line-in jack Release buttons Inch drive Inch floppy drive System Board FrontaudioAdding Parts Card cage Adding Parts Adding Parts Card cage Tabs Slots Page Adding Parts Adding Parts Adding Parts C T I O N W . d e l l . c o m s u p p o r t . d e l l . c o m Sdram PC133 Controls and Lights Power control Push button Power light At 35C 95F, the maximum operating altitude is 914 m 3000 ft Appendix Viewing Settings System Setup Program ScreensAppendix Appendix Appendix Battery Battery socket Battery Definition of Dell-Installed Software and Peripherals Definition of Third-Party Software and PeripheralsContact Numbers and Addresses International Access Code AutoTech Automated technical support International Access Code W . d e l l . c o m s u p p o r t . d e l l . c o m International Access Code Country Code Customer Service Seoul, Korea City Code Corporate Sales W . d e l l . c o m s u p p o r t . d e l l . c o m International Access Code Toll free 800 6011 Technical Support Servers W . d e l l . c o m s u p p o r t . d e l l . c o m VARs Returning Items for Warranty Repair or Credit Appendix FCC Notices U.S. Only Class a Class B Battery Disposal NOM Information Mexico Only Información para NOM únicamente para México One-Year Limited Warranty U.S. Only 106 Appendix Two-Year Limited Warranty U.S. Only Limited Warranty Coverage During Year One Limited Warranty Coverage During Year Two General Provisions Three-Year Limited Warranty U.S. Only Limited Warranty Coverage During Years Two and Three Appendix 113 Four-Year Limited Warranty U.S. Only Limited Warranty Coverage During Years Two, Three, and Four 116 Appendix One-Year Limited Warranty Canada Only 118 Appendix Two-Year Limited Warranty Canada Only Coverage During Year One Coverage During Year Two Three-Year Limited Warranty Canada Only Appendix 123 Coverage During Years Two and Three Appendix 125 Total Satisfaction Return Policy U.S. and Canada Only Making a Claim GuaranteeExclusions Dell Computer de Mexico SA de CV Limitation and Statutory RightsDell Computer de Colombia Corporation Index 129 Index Index 131 Index 132

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