Dell 4300s, 6K797 manual AutoTech Automated technical support

Page 86

w w w . d e l l . c o m s u p p o r t . d e l l . c o m

Country (City)

Department Name or Service Area,

Area Codes,

International Access Code

Website and E-mail Address

Local Numbers, and

Country Code

 

Toll Free Numbers

City Code

 

 

 

 

 

Canada (North York, Ontario)

Automated Order-Status System

toll free: 1-800-433-9014

International Access Code: 011

AutoTech (Automated technical support)

toll free: 1-800-247-9362

 

Customer Care (From outside Toronto)

toll free: 1-800-387-5759

 

Customer Care (From within Toronto)

416 758-2400

 

Customer Technical Support

toll free: 1-800-847-4096

 

Sales (Direct sales—from outside Toronto)

toll free: 1-800-387-5752

 

Sales (Direct sales—from within Toronto)

416 758-2200

 

Sales (Federal government, education, and

toll free: 1-800-567-7542

 

medical)

 

 

Sales (Major accounts)

toll free: 1-800-387-5755

 

TechFax

toll free: 1-800-950-1329

 

 

 

Cayman Islands

General Support

1-800-805-7541

 

 

 

Chile (Santiago)

Sales, Customer Support, and Technical Support

toll free: 1230-020-4823

Country Code: 56

 

 

City Code: 2

 

 

 

 

 

China (Xiamen)

Home and Small Business Technical Support

toll free: 800 858 2437

Country Code: 86

Corporate Accounts Technical Support

toll free: 800 858 2333

City Code: 592

Customer Experience

toll free: 800 858 2060

 

Home and Small Business

toll free: 800 858 2222

 

Preferred Accounts Division

toll free: 800 858 2062

 

Large Corporate Accounts North

toll free: 800 858 2999

 

Large Corporate Accounts East

toll free: 800 858 2020

 

Large Corporate Accounts South

toll free: 800 858 2355

 

Large Corporate Accounts GCP

toll free: 800 858 2055

 

Large Corporate Accounts HK

toll free: 800 964108

 

Large Corporate Accounts GCP HK

toll free: 800 907308

 

 

 

Colombia

General Support

980-9-15-3978

 

 

 

Costa Rica

General Support

0800-012-0435

 

 

 

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Appendix

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Contents Dell Dimension 4300S Rev. A00 Setting Up If the screen is difficult to read Adding Parts Appendix Total Satisfaction Return Policy Contents When Using Your Computer Ergonomic Computing Habits Page When Working Inside Your Computer Protecting Against Electrostatic Discharge W . d e l l . c o m s u p p o r t . d e l l . c o m C T I O N Setting Up Setting Up Parallel Printer Screws On computer Installing the Printer Driver USB PrinterSetting Up Windows Click checklist for creating a networkWindows XP Click Turn offSetting Up W . d e l l . c o m s u p p o r t . d e l l . c o m C T I O N Solving Problems See To Access Help in Windows XP Connect the Computer Directly to AN Electrical Outlet If the screen is blank If the screen is difficult to read Try different settings for Colors and Screen area If you cannot print to a parallel port printer If you cannot print to a USB printer Verify That the Printer is Recognized by Windows Check for Interrupt Request CONFLICTS- See Press CtrlEsc to display the Start menu Check the Mouse Settings If you cannot save a file to a floppy disk If you cannot play a music CD or install a program from a CD If you cannot play a DVD movieIf you have a hard drive problem If the CD-RW drive stops writingRestart the COMPUTER- Try to log on to the network again Program crashes Solid blue screen appears Program error causes the system to lock upProgram stops responding If you have a problem with your Internet connection Program is designed for an earlier Windows operating systemW . d e l l . c o m s u p p o r t . d e l l . c o m Solving Problems At the Welcome Dell System Owner screen, click Next Click Roll Back Driver Using the Windows XP Device Driver RollbackClick Properties Click Performance and Maintenance, and then click System Windows Click Performance and Maintenance Click the System Restore tabUsing the XP System Restore Wizard Creating a Restore PointAccessories-System Tools, and then click System Restore Manually Creating the Restore PointsRestoring the Computer to an Earlier Operating State Undoing the Last System Restore Solving Problems Solving Problems Next C T I O N Floppy-drive access light Keyboard connector Line-out jack USB connectors Line-in jack Release buttons Inch drive Inch floppy drive System Board FrontaudioAdding Parts Card cage Adding Parts Adding Parts Card cage Tabs Slots Page Adding Parts Adding Parts Adding Parts C T I O N W . d e l l . c o m s u p p o r t . d e l l . c o m Sdram PC133 Controls and Lights Power control Push button Power light At 35C 95F, the maximum operating altitude is 914 m 3000 ft Appendix Viewing Settings System Setup Program ScreensAppendix Appendix Appendix Battery Battery socket Battery Definition of Dell-Installed Software and Peripherals Definition of Third-Party Software and PeripheralsContact Numbers and Addresses International Access Code AutoTech Automated technical support International Access Code W . d e l l . c o m s u p p o r t . d e l l . c o m International Access Code Country Code Customer Service Seoul, Korea City Code Corporate Sales W . d e l l . c o m s u p p o r t . d e l l . c o m International Access Code Toll free 800 6011 Technical Support Servers W . d e l l . c o m s u p p o r t . d e l l . c o m VARs Returning Items for Warranty Repair or Credit Appendix FCC Notices U.S. Only Class a Class B Battery Disposal NOM Information Mexico Only Información para NOM únicamente para México One-Year Limited Warranty U.S. Only 106 Appendix Two-Year Limited Warranty U.S. Only Limited Warranty Coverage During Year One Limited Warranty Coverage During Year Two General Provisions Three-Year Limited Warranty U.S. Only Limited Warranty Coverage During Years Two and Three Appendix 113 Four-Year Limited Warranty U.S. Only Limited Warranty Coverage During Years Two, Three, and Four 116 Appendix One-Year Limited Warranty Canada Only 118 Appendix Two-Year Limited Warranty Canada Only Coverage During Year One Coverage During Year Two Three-Year Limited Warranty Canada Only Appendix 123 Coverage During Years Two and Three Appendix 125 Total Satisfaction Return Policy U.S. and Canada Only Making a Claim GuaranteeExclusions Dell Computer de Mexico SA de CV Limitation and Statutory RightsDell Computer de Colombia Corporation Index 129 Index Index 131 Index 132
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