Dell 4500C manual Click Phone and Modem Options

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VE R I F Y T H A T T H E M O D E M I S C O M M U N I C A T I N G W I T H WI N D O W S ®

1 Click the Start button, and then click Control Panel. 2 Click Printers and Other Hardware.

3 Click Phone and Modem Options.

4 Click the Modems tab.

5 Click the COM port for your modem.

6 Click Properties, click the Diagnostics tab, and then click Query Modem to verify that the modem is communicating with Windows.

If all commands receive responses, the modem is operating properly.

TU R N O F F C A L L W A I T I N G (C A T C H -P H O N E ) — See your telephone directory for instructions on deactivating this feature. Then adjust the dial-up networking connection properties.

1 Click the Start button, and then click Control Panel.

2 Click Printers and Other Hardware, and then click Phone and Modem

Options.

3 Click your connection type to highlight it.

4 Click the Dialing Rules tab, and then click Edit.

5 Click the To Disable Call Waiting box to place a checkmark in it.

6 Select the disable code from the drop-down menu (for example, *70). 7 Click Apply, and then click OK.

EN S U R E T H A T Y O U A R E C O N N E C T E D T O T H E IN T E R N E T With the Outlook Express e-mail program open, click File. If Work Offline has a checkmark next to it, click the checkmark to remove it and connect to the Internet.

EN S U R E T H A T Y O U H A V E S U B S C R I B E D T O A N IN T E R N E T S E R V I C E P R O V I D E R Contact an Internet service provider to subscribe.

CO N T A C T Y O U R IN T E R N E T S E R V I C E P R O V I D E R Contact your Internet service provider for assistance.

CH E C K F O R I N T E R R U P T R E Q U E S T C O N F L I C T S See page 70.

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Solving Problems

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Contents Dell Dimension 4500C Hints, Notices, and Cautions Abbreviations and AcronymsContents Solving Problems Advanced Troubleshooting Adding Parts Contacting Dell Regulatory Information Index Contents General Page When Using Your Computer When Working Inside Your Computer Protecting Against Electrostatic Discharge Ergonomic Computing HabitsBattery Disposal Finding Information for Your Computer Re s o u r c e C DE r a t i n g S y s t e m C D Te l l M e H o w H e l p F i l e Finding Information for Your Computer Setting Up Connecting the AC Adapter Attaching and Removing the Computer Stand Tighten the screwSetting Up Setting Up a Printer Connecting a Parallel PrinterPrinter Cable Connecting a USB Printer Connecting an Ieee 1394 Device Optional Transferring Information to a New Computer On the Now go to your old computer screen, click Next Setting Up a Home and Office Network Connecting to a Network AdapterNetwork Setup Wizard Connecting to the Internet Setting Up Your Internet ConnectionCopying CDs Click Connect to the InternetUsing Easy CD Creator Basic Using Blank CD-R Discs or Blank CD-RW Discs Helpful TipsHow to Copy a CD Hyper-Threading Turning Off Your ComputerSolving Problems Finding Solutions SeeSolving Problems Battery Problems Finding Help InformationDrive Problems CD drive problemsProblems writing to a CD-RW drive DVD drive problemsMail, Modem, and Internet Problems Hard drive problemsClick Phone and Modem Options Error Messages Click the Change or Remove Program iconProgram crashes repeatedly General ProblemsProgram stops responding Program is designed for an earlier Windows operating systemOther software problems Solid blue screen appearsOther technical problems General hardware problemsIeee 1394 Problems Keyboard ProblemsMouse Problems Network Problems PC Card Problems LightlightPower Problems Printer Problems Scanner Problems Sound and Speaker Problems Click Control Panel Click Printers and Other HardwareVideo and Monitor Problems If the screen is blankIf the screen is difficult to read Solving Problems Solving Problems Advanced Troubleshooting Diagnostic Lights Diagnostic Code Definition Corrective ActionY G Using System Restore Creating a Restore PointRestoring the Computer to an Earlier Operating State Undoing the Last System Restore Dell Diagnostics When to Use the Dell DiagnosticsStarting the Dell Diagnostics Starting the Dell Diagnostics From Your Hard DriveDell Diagnostics Main Menu What Is a Driver? DriversReinstalling Drivers Identifying DriversUsing the Dell Dimension ResourceCD Click Performance and Maintenance, and then click System Resolving Software and Hardware IncompatibilitiesReinstalling Windows XP Advanced Troubleshooting Advanced Troubleshooting Advanced Troubleshooting Adding Parts Front and Back View of the Computer Front ViewComputer to unexpectedly restart Back View Reattaching the Front Door Opening the Computer Cover Page Looking Inside Your Computer System Board Dimm A, Dimm BInstalling a PC Card Adding PC Cards OptionalPC Card Types Removing a PC Card Press the eject button, and gently remove the cardAdding Other Cards Adding Parts Adding or Replacing a Video Card Removing a Video CardInstalling a Video Card Adding Memory To microprocessor Closing the Computer Cover Adding Parts Adding Parts P e n d i Specifications MicroprocessorMemory Video Environmental Standard Settings Viewing Settings System Setup Program ScreensClearing Forgotten Passwords Replacing the Battery Dell Technical Support Policy Contacting Dell Japan KawasakiRegulatory Information D ex 108 109 110
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