Dell 4500C manual Using the Dell Dimension ResourceCD

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If Device Driver Rollback does not resolve the problem, then use System Restore (see page 62) to return your computer to the operating state that existed before you installed the new driver.

Using the Dell Dimension ResourceCD

If using Device Driver Rollback or System Restore (see page 62) does not resolve the problem, then reinstall the driver from the Dell Dimension

ResourceCD:

1With the Windows desktop displayed, insert the ResourceCD into the CD or DVD drive.

If this is your first time to use the ResourceCD, go to step 2. If not, go to step 5.

2When the ResourceCD installation program starts, follow the prompts on the screen.

3When the InstallShield Wizard Complete window appears, remove the ResourceCD and click Finish to restart the computer.

4When you see the Windows desktop, reinsert the ResourceCD into the CD or DVD drive.

5At the Welcome Dell System Owner screen, click Next.

A message stating that the ResourceCD is detecting hardware in your computer appears.

The drivers that are used by your computer are automatically displayed in the My Drivers—The ResourceCD has identified these components in your system window.

6Click the driver that you want to reinstall and follow the instructions on the screen.

If a particular driver is not listed, then that driver is not required by your operating system.

HINT: The ResourceCD displays drivers only for hardware that came on your computer. If you installed additional hardware, the drivers for the new hardware might not be displayed by the ResourceCD. If those drivers are not displayed, exit the ResourceCD program. For drivers information, see the documentation that came with the device.

Advanced Troubleshooting

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Contents Dell Dimension 4500C Abbreviations and Acronyms Hints, Notices, and CautionsContents Solving Problems Advanced Troubleshooting Adding Parts Contacting Dell Regulatory Information Index Contents General Page When Using Your Computer When Working Inside Your Computer Ergonomic Computing Habits Protecting Against Electrostatic DischargeBattery Disposal Re s o u r c e C D Finding Information for Your ComputerE r a t i n g S y s t e m C D Te l l M e H o w H e l p F i l e Finding Information for Your Computer Setting Up Connecting the AC Adapter Tighten the screw Attaching and Removing the Computer StandSetting Up Setting Up a Printer Connecting a Parallel PrinterPrinter Cable Connecting a USB Printer Connecting an Ieee 1394 Device Optional Transferring Information to a New Computer On the Now go to your old computer screen, click Next Setting Up a Home and Office Network Connecting to a Network AdapterNetwork Setup Wizard Setting Up Your Internet Connection Connecting to the InternetClick Connect to the Internet Copying CDsUsing Easy CD Creator Basic Helpful Tips Using Blank CD-R Discs or Blank CD-RW DiscsHow to Copy a CD Turning Off Your Computer Hyper-ThreadingSolving Problems See Finding SolutionsSolving Problems Finding Help Information Battery ProblemsCD drive problems Drive ProblemsDVD drive problems Problems writing to a CD-RW driveHard drive problems Mail, Modem, and Internet ProblemsClick Phone and Modem Options Click the Change or Remove Program icon Error MessagesProgram stops responding General ProblemsProgram crashes repeatedly Program is designed for an earlier Windows operating systemSolid blue screen appears Other software problemsGeneral hardware problems Other technical problemsKeyboard Problems Ieee 1394 ProblemsMouse Problems Network Problems Lightlight PC Card ProblemsPower Problems Printer Problems Scanner Problems Click Control Panel Click Printers and Other Hardware Sound and Speaker ProblemsIf the screen is blank Video and Monitor ProblemsIf the screen is difficult to read Solving Problems Solving Problems Advanced Troubleshooting Diagnostic Code Definition Corrective Action Diagnostic LightsY G Using System Restore Creating a Restore PointRestoring the Computer to an Earlier Operating State Undoing the Last System Restore When to Use the Dell Diagnostics Dell DiagnosticsStarting the Dell Diagnostics From Your Hard Drive Starting the Dell DiagnosticsDell Diagnostics Main Menu Drivers What Is a Driver?Identifying Drivers Reinstalling DriversUsing the Dell Dimension ResourceCD Resolving Software and Hardware Incompatibilities Click Performance and Maintenance, and then click SystemReinstalling Windows XP Advanced Troubleshooting Advanced Troubleshooting Advanced Troubleshooting Adding Parts Front View Front and Back View of the ComputerComputer to unexpectedly restart Back View Reattaching the Front Door Opening the Computer Cover Page Looking Inside Your Computer Dimm A, Dimm B System BoardInstalling a PC Card Adding PC Cards OptionalPC Card Types Press the eject button, and gently remove the card Removing a PC CardAdding Other Cards Adding Parts Removing a Video Card Adding or Replacing a Video CardInstalling a Video Card Adding Memory To microprocessor Closing the Computer Cover Adding Parts Adding Parts P e n d i Microprocessor SpecificationsMemory Video Environmental Standard Settings System Setup Program Screens Viewing SettingsClearing Forgotten Passwords Replacing the Battery Dell Technical Support Policy Japan Kawasaki Contacting DellRegulatory Information D ex 108 109 110

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