Dell 200 Education customers can also use, Other Dell customers, Drive, and the operating system

Page 13

What Are You Looking For?

Find it Here

 

 

• Solutions — Troubleshooting hints and

Dell Support Website — support.dell.com

tips, articles from technicians, and

NOTE: Select your region to view the

online courses, frequently asked

appropriate support site.

questions

NOTE: Corporate, government, and

 

• Community — Online discussion with

education customers can also use the

other Dell customers

customized Dell Premier Support website

• Upgrades — Upgrade information for

at premier.support.dell.com.

components, such as memory, the hard

 

drive, and the operating system

 

•Customer Care — Contact information, service call and order status, warranty, and repair information

•Service and support — Service call status and support history, service contract, online discussions with technical support

•Reference — Computer documentation, details on my computer configuration, product specifications, and white papers

•Downloads — Certified drivers, patches, and software updates

• Desktop System Software (DSS)— If

To download Desktop System Software:

you reinstall the operating system for

1

Go to support.dell.com and click

your computer, you should also reinstall

 

Downloads.

the DSS utility. DSS provides critical

2

Enter your Service Tag or product

updates for your operating system and

 

model.

support for Dell™ 3.5-inch USB floppy

 

3

In the Download Category drop-down

drives, optical drives, and USB devices.

 

menu, click All.

DSS is necessary for correct operation of

 

4

Select the operating system and

your Dell computer. The software

 

operating system language for your

automatically detects your computer

 

 

computer, and click Submit.

and operating system and installs the

 

 

 

updates appropriate for your

5

Under Select a Device, scroll to System

configuration.

 

and Configuration Utilities, and click

 

 

Dell Desktop System Software.

Finding Information

13

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Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Dell VostroJuly DX333 Contents Configuring for RAID Using the Intel Matrix Power Options PropertiesConnecting to a Network Adapter Setting Up Your Internet ConnectionSound and Speaker Problems Media Card Reader ProblemsNo sound from headphones Contents Windows operating system Solid blue screen appearsDell Diagnostics Main Menu Video and Monitor ProblemsIf the screen is difficult to read 100101 Installing the Processor Fan/Heat Sink Replacing the Power Supply 152150 151207 189Contents Your system What Are You Looking For? Find it Here Warranty informationFinding Information Computer when you use Use the Service Tag to identify yourEnter the Express Service Code to Direct your call when contactingConfiguration Updates appropriate for yourEducation customers can also use Other Dell customersWindows Vista, click Windows Vista Start button ProblemIcon Front View of the Computer Setting Up and Using Your ComputerOptional CD/DVD eject Can contain an optional optical drivePower light Light in the center of this button indicates Power buttonFor more information Perform an operating system shutdownBack View of the Computer Allow you to secure the computer cover to Access to the inside of the computer. To useChassis with a padlock to prevent unauthorized Padlock rings, insert a commercially availableBack Panel Connectors Speakers in the surround sound setup Extremely low bass extension. Systems not usingConnector is on the card Speakers with integrated amplifiersInstalling Your Computer in an Enclosure Setting Up and Using Your Computer Connecting a USB Printer Setting Up a PrinterPrinter Cable Page Playing CDs and DVDs Adjusting the Picture Adjusting the VolumeDVD player includes the following basic buttons Copying CDs and DVDs Setting Up and Using Your Computer Yes Media Type Read Write RewritableMaybe Using a Media Card Reader Optional SecureDigital Card SD/ MultiMediaCard MMC Connecting Two Monitors With VGA Connectors Connecting Two MonitorsTV-OUT connector Connecting a TVMay not be present on your computer Optional DVI adapter Changing the Display Settings Power Management Options in Windows XPStandby Mode Hibernate Mode Power Options Properties Power Management Options in Windows Vista Standby Mode Power Plan Properties Enabling SpeedStep Technology RAID Level 1 Configuration About RAID ConfigurationsConfiguring Your Hard Drives for RAID Configuring for RAID Using the Intel Option ROM Utility Configuring for RAID Using the Intel Matrix Storage Manager Setting Up and Using Your Computer Page Setting Up and Using Your Computer Transferring Information to a New Computer Setting Up and Using Your Computer Setting Up and Using Your Computer Setting Up and Using Your Computer Connecting to a Network Adapter Setting Up a Home and Office NetworkNetwork adapter connector Network Setup WizardConnecting to the Internet Setting Up Your Internet Connection Setting Up and Using Your Computer Setting Up and Using Your Computer Battery Problems Troubleshooting TipsFollow these tips when you troubleshoot your computer Solving ProblemsE C K T H E C a B L E C O N N E C T I O N S Drive ProblemsProblems writing to a CD/DVD-RW drive Optical drive problemsHard drive problems Mail, Modem, and Internet ProblemsN T H E M O D E M D I a G N O S T I C S to O L Solving Problems Do not use these characters in filenames Error MessagesKeyboard Problems Computer does not start up Lockups and Software ProblemsComputer stops responding Program stops respondingWindows XP Solid blue screen appearsC K U P Y O U R F I L E S I M M E D I a T E L Y Other software problemsMedia Card Reader Problems Run the Dell Diagnostics see Dell Diagnostics on Memory ProblemsMouse Problems Network Problems Power Problems Printer Problems Scanner Problems No sound from speakers Sound and Speaker ProblemsNo sound from headphones If the screen is blank Video and Monitor ProblemsIf the screen is difficult to read Troubleshooting Tools Power LightsBeep Codes Code Description Suggested Remedy Repetitive Short Beeps System Messages Troubleshooting Tools When to Use the Dell Diagnostics Dell DiagnosticsStarting the Dell Diagnostics From Your Hard Drive Option Function Dell Diagnostics Main MenuOption Function Drivers What Is a Driver?Tab Function Identifying Drivers Reinstalling Drivers and UtilitiesTroubleshooting Tools Troubleshooting Tools Restoring Your Operating System Using Microsoft Windows System Restore Using Dell PC Restore and Dell Factory Image Restore Troubleshooting Tools Troubleshooting Tools Before you Begin Using the Operating System MediaTo reinstall Windows, you need the following items Troubleshooting Software and Hardware Problems Before You Begin Removing and Installing PartsRecommended Tools Before Working Inside Your Computer Turning Off Your Computer103 Removing the Computer CoverComputer cover Inside View of Your Computer Optical drive Power supply105 Battery socket Memory module Connector DIMM2 Connector DIMM3System Board Components 106107 DC Power Connector P1 13 14 15 16 17 18 19 20 21 22 23 Power Supply DC Connector Pin Assignments108 109 110 Memory DC Power Connector P7 Pin Number Signal Name111 +12 Vadc Yellow112 Memory Installation GuidelinesMemory connector DIMM1 Installing Memory113 Notch Crossbar CutoutsRemoving Memory Cards115 PCI and PCI Express Cards Card retention bracket 117Alignment bar Fully-seated card Not fully-seated card 118PCI Express x16 card Securing tab 119PCI Express x1 card slot PCI Express x16 card slot Screw Alignment guide Filler bracketGuide notch 121 To Off122 Bezel If you removed an add-in network connectorRemoving the Bezel To OnClamp insert Back of computer Bezel gripAlign and insert the bezel clamps in the bezel insert Replacing the Bezel125 Clamp insert Back side of computer126 DrivesDrive Interface Connectors Connecting Drive CablesPower cable Recommended Drive Cable ConnectionsHard Drives Connecting and Disconnecting Drive CablesInterface cable 129 Hard drive Power cableScrews Removing and Installing Parts 131 Connector Drive baySystem board Screws Removing and Installing Parts 133 Second hard drive Power cableOptional System board Screws Floppy Drive 135 Removing and Installing Parts 137 Connector Floppy driveRemoving and Installing Parts Drive panel insert optional 139Media Card Reader Media Card Reader Data cable Power cable140 141 Connector FlexBay slot 143 Optical Drive144 145 Optical drive Data cable System board Screw holes Screws Connector Optical drive bay147 Screw holes 149 Replacing the Battery BatteryBattery release lever Power Supply151 152 Replacing the Power Supply153 Panel154 Removing the I/O PanelPanel clamp Screw Cables Processor Fan Installing the I/O Panel155 Assembly Removing the Processor Fan/Heat Sink Assembly156 Captive screws157 Installing the Processor Fan/Heat Sink AssemblyRemoving the Processor Processor158 159 Installing the ProcessorProcessor cover Socket Removing and Installing Parts 161 Removing the Chassis Fan Chassis Fan162 163 Replacing the Chassis FanRemoving the System Board System BoardSystem Board Screws Installing the System Board165 Replacing the Computer Cover 167 Move the computer to the upright positionComputer cover tab Slot 168 169 SpecificationsIntegrated network interface capable of 10/100 Communication170 171 172 173 Entering System Setup System SetupOverview 175 176 System Setup OptionsFIXED, Dvmt Dvmt by default Off On On by default177 Boot Sequence 179 Clearing Forgotten Passwords 181 Clearing Cmos SettingsCleaning Your Computer Flashing the Bios182 Mouse Computer, Keyboard, and Monitor183 CDs and DVDs Dell Technical Support Policy U.S. OnlyFCC Notice U.S. Only Definition of Dell-Installed Software and PeripheralsDefinition of Third-Party Software and Peripherals FCC Class BProduct name Dell Vostro Model number 186Company name Dell Inc One Dell Way187 Contacting Dell188 Glossary Glossary190 191 192 193 194 195 196 197 198 199 200 201 202 203 204 205 206 Index Inside view, 105 stops respondingIndex 209 210 Problems battery, 59 beep codes211 USB Booting to devices Using Windows Device Driver Rollback 212213 Wizard, 68 reinstalling, 94 scanner, 77 System Restore214
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