Dell
6100, 200
manual
167$//$7,21$17528%/6+227,1**8
Troubleshooting
Install
Error messages
Password
Input Errors
Connecting the Drive
System Configuration Utility
Problems With Your Order
Diagnostics Messages
Switches settings table, C-3
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Contents
167$//$7,21$17528%/6+227,1**8
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When Working Inside the Computer
Safety Instructions
Protecting Against Electrostatic Discharge
When Using the Computer System
About This Guide
Preface
Notational Conventions
Other Documentation You May Need
Examples autoexec.bat and c\windows
Typographical Conventions
Page
Contents
Chapter Running the System Diagnostics
Chapter Checking the Equipment
Chapter Installing System Board Options
Chapter Installing Drives in the External Bays
Before You Call
Figures
Figure B-1 Column x 25-Line Character Set Subtest Screen
Tables
Page
Dell Confidential Preliminary 12/17/96
Xxiv
Backing Up Files
Checking the Basics
Basic Checks
Is the computer wet or damaged?
Run the system diagnostics as described in Chap- ter
Checking Connections and Switches
Back Panel Features
Is the monitor operating properly? Yes. Continue to step
Turn on the system
Look and Listen
Boot Routine Indications
Is the keyboard operating properly? Yes. Continue to step
Is the mouse or printer operating properly?
System Configuration Utility
System Setup Program
System Messages
Messages and Codes
System Messages
CodeMessage
System Messages
System Beep Codes
System Beep Codes
Scsi Hard-Disk Drive Indicator Codes
Diagnostics Messages
Scsi Hard-Disk Drive Indicator Patterns
Alert Log Messages From the Dell HIP Program
Page
Installing and Configuring Software
Finding Software Solutions
Using Software
Error Messages
Default IRQ Line Assignments
Input Errors
Program Conflicts
Avoiding Interrupt Assignment Conflicts
Features of the System Diagnostics
Running the System Diagnostics
When to Use the System Diagnostics
Sample Diagnostics Menu
Starting the System Diagnostics
Sample System Diagnostics Main Screen
How to Use the System Diagnostics
Main Menu Categories
How to Use the Menu
Run
Select
Run Under Subtest
Subtest
Option Parameters
Options
About
Test Limits
Key-Help
System Diagnostics Tests
Tests in the System Diagnostics
Quit
System Diagnostics Tests
Why Run a RAM Test?
Error Messages
RAM Test Group
System Set Test Group
Why Run a System Set Test?
Video Test Group
Why Run a Video Test?
Keyboard Test Group
Why Run a Keyboard Test?
Mouse Test
Why Run a Diskette Drives Test?
Why Run the Mouse Test?
Diskette Drives Test Group
Serial/Infrared Ports Test Group
Parallel Ports Test Group
Why Run a Serial/Infrared Ports Test?
Scsi Devices Test Group
Why Run a Parallel Ports Test?
Why Run a Scsi Devices Test?
Page
Run the system diagnostics software
Troubleshooting the Monitor
Checking the Equipment
Troubleshooting I/O Ports
Troubleshooting the Keyboard
Check the contents of the start-up files
Troubleshooting the Basic I/O Functions
Change the necessary statements in the start-up files
Troubleshooting a Serial I/O Device
Troubleshooting a Parallel Printer
Run the parallel printer’s self-test
Attempt another print operation on the parallel printer
Checking Inside the Computer
Safety First- For You and the Computer
Removing the Computer Covers
Removing and Replacing the Computer Covers
Removing the Computer Covers
Replacing the Computer Covers
Inside the Chassis
Removing the Front Bezel
Remove the computer covers
Inside the Chassis-Front/Left Side View
Responding to a Dell HIP Alert Message
Troubleshooting a Wet Computer
Let the computer dry for at least 24 hours
Troubleshooting a Damaged Computer
Check all the board and card connections in the computer
Verify all internal cable and component connections
Troubleshooting the RTC Chip
Replacing a Power Supply
Troubleshooting Power Supply Problems
Troubleshooting Power Cable Connections
Troubleshooting a Cooling Fan
Power Cable Connectors on Power-Supply Paralleling Board
Check the cable connections listed in Table
Replacing a Cooling Fan
Reinstall the fan carrier in the computer
Replace the left computer cover
Reseat the expansion cards in their connectors
Troubleshooting Expansion Cards
Correct the system board’s configuration jumper settings
Troubleshooting System Memory
Run the RAM Test Group in the system diagnostics
Turn on the system, including any attached peripherals
Troubleshooting the Video Subsystem
Determine whether a video expansion card is installed
Troubleshooting the System Board
Remove the video expansion card, and repeat step
Disconnect the keyboard and reboot the system
Troubleshooting the Diskette Drive Subsystem
Checking the Diskette Drive Subsystem
Troubleshooting the Diskette Drive Sub- system
Check the diskette drive cabling
Repeat steps 1 and 2, and remove all expansion cards
Troubleshooting a Scsi Tape Drive
Drive Indicator Error Codes
Troubleshooting Scsi Hard-Disk Drives
Remove the drive carrier and install it in another drive bay
Troubleshooting the Scsi Hard-Disk Drive
Checking Inside the Computer
Page
Installing System Board Options
Installing System Board Options
Expansion Cards
System Board Features
Expansion Cards
Installing an Expansion Card
Connect any cables that should be attached to the card
Relocating or Removing an Expansion Card
Simm Installation Guidelines
Memory Upgrade Kits
Adding Memory
Sample Simm Configurations
Shows the location of the Simm sockets on the memory module
Performing a Memory Upgrade
Installing SIMMs
Removing SIMMs
Valid Microprocessor Configurations
Remove the left computer cover
Remove the heat sink
Remove the appropriate modules
Remove the microprocessor from the socket
Unpack the new microprocessor
Install the microprocessor in the socket see Fig- ure
Replace the microprocessor securing clip
Replacing the RTC Chip
13. RTC Chip
Install the new RTC chip
Page
Installing Drives in the External Bays
Installing Drives in the External Bays
External Drive Bay Hardware
Before You Begin
Removing and Replacing Front-Panel Inserts
Connecting the Drive
DC Power Cables
Installing Scsi Devices in the External Bays
Scsi Configuration Information
Prepare the drive for installation
Installing a Scsi Device
Remove the computer covers and front bezel
Page
Configure the controller card if necessary
Remove both computer covers and the front bezel
Prepare the tape drive and controller card for installation
Installing Drives in the Internal Bays 10-1
Installing Drives in the Internal Bays
Internal Drive Hardware
Scsi Hard-Disk Drive Configuration
Install any required Scsi device drivers
Removing and Installing a Scsi Hard-Disk Drive
Remove the hard-disk drive
Scsi Hard-Disk Drive Indicator Patterns
Installing Drives in the Internal Bays 10-5
Partitioning and Formatting Scsi Hard-Disk Drives
Configuring the Boot Device
Getting Help
Run the diagnostics for your Dell system
Technical Assistance
Help Tools
World Wide Web on the Internet
System Documentation
Help Tools
Dell Diagnostics Program
Commercial Online Services
AutoTech Service
TechFax Service
Technical Support Service
Problems With Your Order
Product Information
TechConnect BBS
Before You Call
Returning Items for Warranty Repair or Credit
Dell Contact Numbers
International Dialing Codes
1344
Getting Help 11-7
Australia
Dell Contact Numbers
Austria
Belgium
China
Canada
Czech Republic
Finland
Denmark
France
Germany
Italy
Ireland
Japan
Korea
Macau
Luxembourg
Malaysia
Mexico
Norway
New Zealand
Poland
Singapore
Switzerland
Sweden
Taiwan
Austin, Texas AutoTech Automated technical support
Page
Diagnostics Checklist
Diagnostics Checklist
Text Mode Character Test
Diagnostic Video Tests
Video Memory Test
Video Hardware Test
Character Set Subtest 80 x
Character Attributes Subtest 80 x
Character Attributes Subtest 40 x
Character Set Subtest 40 x
Color Attributes Subtest 80 x
Text Mode Color Test
Table B-1. Color Attributes
Graphics Mode Test
Text Mode Pages Test
640 x 200 16-Color Graphics Mode Screen
320 x 200 16-Color Graphics Mode Screen
640 x 350 16-Color Graphics Mode Screen
640 x 480 2-Color Graphics Mode Screen
Color Palettes Test
Solid Colors Test
Page
Jumpers and Switches General Explanation
Jumpers, Switches, and Connectors
Switches
Jumpers
System Board
Figure C-1. System Board Jumpers and Switches
Clear Cmos Clear Password Reserved Bios Recovery
Table C-1. System-Board Jumper and Switch Settings
Video Sleep
System Board Labels
Table C-2. System Board Connectors and Sockets
Figure C-2. Microprocessor Module Jumpers
Microprocessor Module
Table C-3. Microprocessor Module Jumper Settings
Scsi Backplane Board
Table C-4. Scsi Backplane Board Connectors
Figure C-4. Power-Supply Paralleling Board
Power-Supply Paralleling Board
Table C-5. Power-Supply Paralleling Board Connectors
Disabling a Forgotten Password
Der Telekommunikation
Abbreviations and Acronyms
Dram
LIF
Verband Deutscher Elektro
Index
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Index
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Index
Page
Switches settings table, C-3
Page
Index
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