Dell 6100, 200 manual Austin, Texas AutoTech Automated technical support

Table 11-3. Dell Contact Numbers (continued)

		Area	Local Number or
Country	Department Name or Service	Code	Toll-Free Number

U.S.	Automated Order-Status System	. . . . . .	. toll free: 1-800-433-9014
(Austin, Texas)	AutoTech (Automated technical support)		. toll free: 1-800-247-9362
		. . . . . .
	Customer Technical Support
	(Return Material Authorization Numbers—warranty repairs . . .		toll free: 1-800-624-9896
	Dell Customer Service		. toll free: 1-800-624-9897
	(Credit Return Authorization Numbers)	. . . . . .
	Dell Sales	. . . . . .	. toll free: 1-800-247-4618
	DellWare®	. . . . . .	. toll free: 1-800-753-7201
	DellWare FaxBack Service	512 . .	. . . . . . . . . . . . . . 728-1681
	Fee-Based Technical Support	. . . . . .	. toll free: 1-800-433-9005
	Sales (Catalogs)	. . . . . .	. toll free: 1-800-426-5150
	Spare Parts Sales:
	Dell Direct1	. . . . . .	. toll free: 1-800-274-1490
	Major Accounts2	. . . . . .	. toll free: 1-800-357-3355
	Fax	. . . . . .	. toll free: 1-800-727-8320
	TechFax	. . . . . .	. toll free: 1-800-950-1329
	TechConnect BBS	512 . .	. . . . . . . . . . . . . . 728-8528
	Switchboard	512 . .	. . . . . . . . . . . . . . 338-4400

1Use this telephone number if your call is about a system purchased for home, personal, or small-business use.

2Use this telephone number if you are calling for an established Dell national account (have your account number handy), if you work for a governmental agency (local, state, or federal), or if you work for an educational or medical institution.

Getting Help 11-15