Dell 200 owner manual Video and Monitor Problems, If the screen is blank

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E N S U R E T H A T T H E C O R R E C T A U D I O S O L U T I O N I S E N A B L E D I N T H E BIOS S E T U P P R O G R A M See "System Setup" on page 174.

Video and Monitor Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

NOTE: See the monitor documentation for troubleshooting procedures.

If the screen is blank

C H E C K T H E M O N I T O R C A B L E C O N N E C T I O N

Ensure that the graphics cable is connected as shown on the setup diagram for your computer.

If an optional video card is installed, check that the monitor cable is connected to the card, rather than the video connector on the system board.

If you are using a graphics extension cable and removing the cable solves the problem, the cable is defective.

Swap the computer and monitor power cables to determine whether the power cable is defective.

Check the connector for bent or broken pins. (It is normal for monitor cable connectors to have missing pins.)

C H E C K T H E M O N I T O R P O W E R L I G H T If the power light is off, firmly press the button to ensure that the monitor is turned on. If the power light is lit or blinking, the monitor has power. If the power light is blinking, press a key on the keyboard or move the mouse.

TE S T T H E E L E C T R I C A L O U T L E T Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

C H E C K T H E D I A G N O S T I C L I G H T S See "Power Lights" on page 81.

Solving Problems

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Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Dell VostroJuly DX333 Contents Setting Up Your Internet Connection Power Options PropertiesConfiguring for RAID Using the Intel Matrix Connecting to a Network AdapterWindows operating system Solid blue screen appears Media Card Reader ProblemsSound and Speaker Problems No sound from headphones Contents100 Video and Monitor ProblemsDell Diagnostics Main Menu If the screen is difficult to read101 151 Replacing the Power Supply 152Installing the Processor Fan/Heat Sink 150207 189Contents Your system What Are You Looking For? Find it Here Warranty informationFinding Information Direct your call when contacting Use the Service Tag to identify yourComputer when you use Enter the Express Service Code toOther Dell customers Updates appropriate for yourConfiguration Education customers can also useWindows Vista, click Windows Vista Start button ProblemIcon Front View of the Computer Setting Up and Using Your ComputerOptional CD/DVD eject Can contain an optional optical drivePerform an operating system shutdown Power buttonPower light Light in the center of this button indicates For more informationBack View of the Computer Padlock rings, insert a commercially available Access to the inside of the computer. To useAllow you to secure the computer cover to Chassis with a padlock to prevent unauthorizedBack Panel Connectors Speakers with integrated amplifiers Extremely low bass extension. Systems not usingSpeakers in the surround sound setup Connector is on the cardInstalling Your Computer in an Enclosure Setting Up and Using Your Computer Connecting a USB Printer Setting Up a PrinterPrinter Cable Page Playing CDs and DVDs Adjusting the Picture Adjusting the VolumeDVD player includes the following basic buttons Copying CDs and DVDs Setting Up and Using Your Computer Yes Media Type Read Write RewritableMaybe Using a Media Card Reader Optional SecureDigital Card SD/ MultiMediaCard MMC Connecting Two Monitors With VGA Connectors Connecting Two MonitorsTV-OUT connector Connecting a TVMay not be present on your computer Optional DVI adapter Changing the Display Settings Power Management Options in Windows XPStandby Mode Hibernate Mode Power Options Properties Power Management Options in Windows Vista Standby Mode Power Plan Properties Enabling SpeedStep Technology RAID Level 1 Configuration About RAID ConfigurationsConfiguring Your Hard Drives for RAID Configuring for RAID Using the Intel Option ROM Utility Configuring for RAID Using the Intel Matrix Storage Manager Setting Up and Using Your Computer Page Setting Up and Using Your Computer Transferring Information to a New Computer Setting Up and Using Your Computer Setting Up and Using Your Computer Setting Up and Using Your Computer Connecting to a Network Adapter Setting Up a Home and Office NetworkNetwork adapter connector Network Setup WizardConnecting to the Internet Setting Up Your Internet Connection Setting Up and Using Your Computer Setting Up and Using Your Computer Solving Problems Troubleshooting TipsBattery Problems Follow these tips when you troubleshoot your computerE C K T H E C a B L E C O N N E C T I O N S Drive ProblemsProblems writing to a CD/DVD-RW drive Optical drive problemsHard drive problems Mail, Modem, and Internet ProblemsN T H E M O D E M D I a G N O S T I C S to O L Solving Problems Do not use these characters in filenames Error MessagesKeyboard Problems Program stops responding Lockups and Software ProblemsComputer does not start up Computer stops respondingWindows XP Solid blue screen appearsC K U P Y O U R F I L E S I M M E D I a T E L Y Other software problemsMedia Card Reader Problems Run the Dell Diagnostics see Dell Diagnostics on Memory ProblemsMouse Problems Network Problems Power Problems Printer Problems Scanner Problems No sound from speakers Sound and Speaker ProblemsNo sound from headphones If the screen is blank Video and Monitor ProblemsIf the screen is difficult to read Troubleshooting Tools Power LightsBeep Codes Code Description Suggested Remedy Repetitive Short Beeps System Messages Troubleshooting Tools When to Use the Dell Diagnostics Dell DiagnosticsStarting the Dell Diagnostics From Your Hard Drive Option Function Dell Diagnostics Main MenuOption Function Drivers What Is a Driver?Tab Function Identifying Drivers Reinstalling Drivers and UtilitiesTroubleshooting Tools Troubleshooting Tools Restoring Your Operating System Using Microsoft Windows System Restore Using Dell PC Restore and Dell Factory Image Restore Troubleshooting Tools Troubleshooting Tools Before you Begin Using the Operating System MediaTo reinstall Windows, you need the following items Troubleshooting Software and Hardware Problems Before You Begin Removing and Installing PartsRecommended Tools Before Working Inside Your Computer Turning Off Your Computer103 Removing the Computer CoverComputer cover Inside View of Your Computer Optical drive Power supply105 106 Memory module Connector DIMM2 Connector DIMM3Battery socket System Board Components107 DC Power Connector P1 13 14 15 16 17 18 19 20 21 22 23 Power Supply DC Connector Pin Assignments108 109 110 +12 Vadc Yellow DC Power Connector P7 Pin Number Signal NameMemory 111112 Memory Installation GuidelinesMemory connector DIMM1 Installing Memory113 Notch Crossbar CutoutsRemoving Memory Cards115 PCI and PCI Express Cards Card retention bracket 117Alignment bar Fully-seated card Not fully-seated card 118PCI Express x16 card Securing tab 119PCI Express x1 card slot PCI Express x16 card slot Screw Alignment guide Filler bracketGuide notch 121 To Off122 To On If you removed an add-in network connectorBezel Removing the BezelClamp insert Back of computer Bezel gripClamp insert Back side of computer Replacing the BezelAlign and insert the bezel clamps in the bezel insert 125126 DrivesRecommended Drive Cable Connections Connecting Drive CablesDrive Interface Connectors Power cableHard Drives Connecting and Disconnecting Drive CablesInterface cable 129 Hard drive Power cableScrews Removing and Installing Parts 131 Connector Drive baySystem board Screws Removing and Installing Parts 133 Second hard drive Power cableOptional System board Screws Floppy Drive 135 Removing and Installing Parts 137 Connector Floppy driveRemoving and Installing Parts Drive panel insert optional 139Media Card Reader Media Card Reader Data cable Power cable140 141 Connector FlexBay slot 143 Optical Drive144 145 Optical drive Data cable System board Screw holes Screws Connector Optical drive bay147 Screw holes 149 Replacing the Battery BatteryBattery release lever Power Supply151 152 Replacing the Power Supply153 Panel154 Removing the I/O PanelPanel clamp Screw Cables Processor Fan Installing the I/O Panel155 Captive screws Removing the Processor Fan/Heat Sink AssemblyAssembly 156157 Installing the Processor Fan/Heat Sink AssemblyRemoving the Processor Processor158 159 Installing the ProcessorProcessor cover Socket Removing and Installing Parts 161 Removing the Chassis Fan Chassis Fan162 163 Replacing the Chassis FanRemoving the System Board System BoardSystem Board Screws Installing the System Board165 Replacing the Computer Cover 167 Move the computer to the upright positionComputer cover tab Slot 168 Communication Specifications169 Integrated network interface capable of 10/100170 171 172 173 Entering System Setup System SetupOverview 175 176 System Setup OptionsFIXED, Dvmt Dvmt by default Off On On by default177 Boot Sequence 179 Clearing Forgotten Passwords 181 Clearing Cmos SettingsCleaning Your Computer Flashing the Bios182 Mouse Computer, Keyboard, and Monitor183 CDs and DVDs Dell Technical Support Policy U.S. OnlyFCC Class B Definition of Dell-Installed Software and PeripheralsFCC Notice U.S. Only Definition of Third-Party Software and PeripheralsOne Dell Way 186Product name Dell Vostro Model number Company name Dell Inc187 Contacting Dell188 Glossary Glossary190 191 192 193 194 195 196 197 198 199 200 201 202 203 204 205 206 Index Inside view, 105 stops respondingIndex 209 210 Problems battery, 59 beep codes211 USB Booting to devices Using Windows Device Driver Rollback 212213 Wizard, 68 reinstalling, 94 scanner, 77 System Restore214
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