Dell B110, 1100 owner manual 105

Page 105

Country (City)	Department Name or Service Area,	Area Codes,
International Access Code	Website and E-Mail Address	Local Numbers, and
Country Code		Toll-Free Numbers
City Code

Latin America	Customer Technical Support (Austin, Texas,	512 728-4093
	U.S.A.)
	Customer Service (Austin, Texas, U.S.A.)	512 728-3619
	Fax (Technical Support and Customer Service)	512 728-3883
	(Austin, Texas, U.S.A.)
	Sales (Austin, Texas, U.S.A.)	512 728-4397
	SalesFax (Austin, Texas, U.S.A.)	512 728-4600
		or 512 728-3772

Luxembourg	Website: support.euro.dell.com
International Access Code: 00	E-mail: tech_be@dell.com
Country Code: 352	Technical Support (Brussels, Belgium)	3420808075
	Home/Small Business Sales (Brussels, Belgium)	toll-free: 080016884
	Corporate Sales (Brussels, Belgium)	02 481 91 00
	Customer Care (Brussels, Belgium)	02 481 91 19
	Fax (Brussels, Belgium)	02 481 92 99
	Switchboard (Brussels, Belgium)	02 481 91 00

Macao	Technical Support	toll-free: 0800 582
Country Code: 853	Customer Service (Penang, Malaysia)	604 633 4949
	Transaction Sales	toll-free: 0800 581

Malaysia (Penang)	Technical Support (Dell Precision, OptiPlex, and	toll-free: 1 800 88 0193
International Access Code: 00	Latitude)
International Access Code: 00
Country Code: 60	Technical Support (Dimension and Inspiron)	toll-free: 1 800 88 1306
Country Code: 60
City Code: 4	Technical Support (PowerEdge and PowerVault)	toll-free: 1800 88 1386
City Code: 4
	Customer Service	04 633 4949
	Transaction Sales	toll-free: 1 800 888 202
	Corporate Sales	toll-free: 1 800 888 213

Appendix

105

Image 105

Contents Service tag Floppy drive light Power light Power button Network adapter connectorW . d e l l . c o m s u p p o r t . d e l l . c o m September WD492 Contents Advanced Troubleshooting Resolving Software and Hardware Incompatibilities Using Microsoft Windows XP System RestoreAppendix What Are You Looking For? Find It Here Warranty information Finding InformationFinding Information When you use Use the Service Tag toService Code to direct Order status, warranty, and repair informationConnecting a USB Printer Setting Up a PrinterSetting Up and Using Your Computer Printer CableUSB connector on computer Connecting a Parallel PrinterConnecting to a Network Adapter Setting Up a Home and Office NetworkConnecting to the Internet Network Setup WizardClick Checklist for creating a network Setting Up Your Internet Connection Click Connect to the InternetIf you have a CD, click Use the CD I got from an ISP Playing CDs and DVDs DVD player includes the following basic buttons Adjusting the VolumeHow to Copy a CD or DVD Adjusting the PictureCopying CDs and DVDs 800 by 600 pixelsMedia Type Read Write Rewritable Using Blank CDs and DVDsHyper-Threading Helpful TipsClick Hardware and click Device Manager Battery Problems Troubleshooting TipsDrive Problems Solving ProblemsProblems writing to a CD/DVD-RW drive CD and DVD drive problemsHard drive problems Mail, Modem, and Internet ProblemsUse these characters in filenames Error MessagesIeee 1394 Device Problems Lockups and Software Problems Keyboard ProblemsComputer does not start up Computer stops respondingProgram crashes repeatedly Program stops respondingProgram is designed for an earlier Windows operating system Solid blue screen appearsOther software problems Memory ProblemsMouse Problems Power Problems Network ProblemsPrinter Problems Scanner Problems No sound from speakers Sound and Speaker ProblemsVideo and Monitor Problems No sound from headphonesIf the screen is blank If the screen is difficult to read Solving Problems Light Pattern Problem Description Suggested Resolution Diagnostic LightsIf the problem persists, contact Dell see Advanced TroubleshootingRemove the card, reinstall it see Problem Description Suggested ResolutionIf the problem still exists, install a If the problem persists orRestarting the computer see Determine if a conflict exists bySee Ensure that the cables are properlyDell Diagnostics Dell Diagnostics Main MenuOption Function Tab Function Reinstalling Drivers What Is a Driver?Drivers Identifying DriversUsing Windows XP Device Driver Rollback Manually Reinstalling DriversRestoring Your Operating System Using Microsoft Windows XP System Restore Creating a Restore PointRestoring the Computer to an Earlier Operating State Using Dell PC Restore by Symantec Undoing the Last System RestoreEnabling System Restore Removing Dell PC Restore Reinstalling Windows XP Using the Operating System CDBefore You Begin Dell Operating System CDResolving Software and Hardware Incompatibilities Before You Begin Removing and Installing PartsRecommended Tools Turning Off Your ComputerBefore Working Inside Your Computer Front View Front and Back View of the ComputerBack View Cable from your monitor into the blue connector Modem connectorComputer cover Cover latch Back of computer Removing the Computer CoverInside View of Your Computer Connector J6J1 J7J2 Main power connector J3J1 Floppy drive connector IDE drive connector CD/DVD driveInternal speaker LS9J1 Password jumper CD/DVD audio connector J9C1Memory Installation Guidelines MemoryDDR Memory Overview Installing Memory Securing clips Connector NotchCrossbar Installing a PCI Card CardsPCI Cards Card Card cutout Securing screw Filler bracketNot fully seated card Fully seated card Bracket Removing a PCI CardFront Panel Side hinges Front panel Top tab Removing the Front PanelTabs Insert Removing the Front-Panel InsertDrives Reattaching the Front PanelSide hinges Front panel Connecting Drive Cables General Installation GuidelinesDrive Interface Connectors Power Cable ConnectorPower cable Data cable Hard DriveRemoving a Hard Drive Small bracket tabs Drive bracket Hard drive Screws Hard drive Bracket tabs Drive bracketInstalling a Hard Drive Removing and Installing Parts Power cable Data cable Removing and Installing Parts Floppy DriveRemoving a Floppy Drive Top bracket screw Drive bracket Floppy drive Installing a Floppy DrivePower cable Data cable Data cable Power cable CD/DVD DriveRemoving a CD/DVD Drive Installing a CD/DVD Drive Drive Alignment screws Adding a Second CD or DVD DriveDrive Securing screw Battery Replacing the Computer Cover Battery Battery socket TabSpecifications Connectors Connectors Three Connector size PinsVideo AudioPower Connectors PS/2 keyboard and mouseInformation Backup battery WattageOverview System SetupSystem Setup Screens Entering System SetupSystem System Setup OptionsDisabled Hyper-Threading is Off IDE CD-ROM Device not installedEnabled Hyper-Threading is On Life of the processor and void the warrantyTo Off, AT, PS/2, EPP, or ECP COM3Auto, Read Only, or Off Up from Hibernate or OffIts performance is not affected Enabled or DisabledBoot Sequence Option SettingsChanging Boot Sequence for the Current Boot Changing Boot Sequence for Future Boots Clearing Forgotten Passwords Computer, Keyboard, and Monitor Cleaning Your ComputerMouse Floppy DriveDefinition of Dell-Installed Software and Peripherals Dell Technical Support Policy U.S. OnlyCDs and DVDs FCC Notices U.S. Only Definition of Third-Party Software and PeripheralsClass a Class B FCC Identification Information Contacting DellArgentina Buenos Aires Antigua and BarbudaAruba Toll-free0660 0820 240 530Bahamas Barbados866 440 Cayman IslandsChile Santiago 592 818 818Colombia 980-9-15-3978Denmark Copenhagen Website support.euro.dell.com 02 2186 277023 3287100 101 102 103 104 105 106 107 108 109 110 111 112 Index 113114 115 116 USB

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