Dell B110 02 2186 27, Denmark Copenhagen Website support.euro.dell.com, 7023, 3287, Dominica

Page 99

Country (City)	Department Name or Service Area,	Area Codes,
International Access Code	Website and E-Mail Address	Local Numbers, and
Country Code		Toll-Free Numbers
City Code

Czech Republic (Prague)	Website: support.euro.dell.com
International Access Code: 00	E-mail: czech_dell@dell.com
Country Code: 420	Technical Support	02 2186 27 27
City Code: 2	Technical Support Fax	02 2186 27 28
	Customer Care	02 2186 27 11
	Customer Care Fax	02 2186 27 14
	Switchboard	02 2186 27 11

Denmark (Copenhagen)	Website: support.euro.dell.com
International Access Code: 00 E-mail Support (portable computers):
Country Code: 45	den_nbk_support@dell.com
Country Code: 45
	E-mail Support (desktop computers):
	den_support@dell.com
	E-mail Support (servers):
	Nordic_server_support@dell.com
	Technical Support	7023 0182
	Customer Care (Relational)	7023 0184
	Home/Small Business Customer Care	3287 5505
	Switchboard (Relational)	3287 1200
	Switchboard Fax (Relational)	3287 1201
	Switchboard (Home/Small Business)	3287 5000
	Switchboard Fax (Home/Small Business)	3287 5001

Dominica	General Support	toll-free: 1-866-278-6821

Dominican Republic	General Support	1-800-148-0530

Ecuador	General Support	toll-free: 999-119

El Salvador	General Support	01-899-753-0777

Appendix

99

Image 99

Contents Service tag Floppy drive light Power light Power button Network adapter connectorW . d e l l . c o m s u p p o r t . d e l l . c o m September WD492 Contents Advanced Troubleshooting Resolving Software and Hardware Incompatibilities Using Microsoft Windows XP System RestoreAppendix What Are You Looking For? Find It Here Warranty information Finding InformationFinding Information Order status, warranty, and repair information Use the Service Tag toWhen you use Service Code to directPrinter Cable Setting Up a PrinterConnecting a USB Printer Setting Up and Using Your ComputerUSB connector on computer Connecting a Parallel PrinterConnecting to a Network Adapter Setting Up a Home and Office NetworkConnecting to the Internet Network Setup WizardClick Checklist for creating a network Setting Up Your Internet Connection Click Connect to the InternetIf you have a CD, click Use the CD I got from an ISP Playing CDs and DVDs DVD player includes the following basic buttons Adjusting the Volume800 by 600 pixels Adjusting the PictureHow to Copy a CD or DVD Copying CDs and DVDsMedia Type Read Write Rewritable Using Blank CDs and DVDsHyper-Threading Helpful TipsClick Hardware and click Device Manager Solving Problems Troubleshooting TipsBattery Problems Drive ProblemsProblems writing to a CD/DVD-RW drive CD and DVD drive problemsHard drive problems Mail, Modem, and Internet ProblemsUse these characters in filenames Error MessagesIeee 1394 Device Problems Computer stops responding Keyboard ProblemsLockups and Software Problems Computer does not start upSolid blue screen appears Program stops respondingProgram crashes repeatedly Program is designed for an earlier Windows operating systemOther software problems Memory ProblemsMouse Problems Power Problems Network ProblemsPrinter Problems Scanner Problems No sound from speakers Sound and Speaker ProblemsVideo and Monitor Problems No sound from headphonesIf the screen is blank If the screen is difficult to read Solving Problems Advanced Troubleshooting Diagnostic LightsLight Pattern Problem Description Suggested Resolution If the problem persists, contact Dell seeIf the problem persists or Problem Description Suggested ResolutionRemove the card, reinstall it see If the problem still exists, install aEnsure that the cables are properly Determine if a conflict exists byRestarting the computer see SeeDell Diagnostics Dell Diagnostics Main MenuOption Function Tab Function Identifying Drivers What Is a Driver?Reinstalling Drivers DriversUsing Windows XP Device Driver Rollback Manually Reinstalling DriversRestoring Your Operating System Using Microsoft Windows XP System Restore Creating a Restore PointRestoring the Computer to an Earlier Operating State Using Dell PC Restore by Symantec Undoing the Last System RestoreEnabling System Restore Removing Dell PC Restore Dell Operating System CD Using the Operating System CDReinstalling Windows XP Before You BeginResolving Software and Hardware Incompatibilities Turning Off Your Computer Removing and Installing PartsBefore You Begin Recommended ToolsBefore Working Inside Your Computer Front View Front and Back View of the ComputerBack View Cable from your monitor into the blue connector Modem connectorComputer cover Cover latch Back of computer Removing the Computer CoverInside View of Your Computer CD/DVD audio connector J9C1 Floppy drive connector IDE drive connector CD/DVD driveConnector J6J1 J7J2 Main power connector J3J1 Internal speaker LS9J1 Password jumperMemory Installation Guidelines MemoryDDR Memory Overview Installing Memory Securing clips Connector NotchCrossbar Installing a PCI Card CardsPCI Cards Card Card cutout Securing screw Filler bracketNot fully seated card Fully seated card Bracket Removing a PCI CardFront Panel Side hinges Front panel Top tab Removing the Front PanelTabs Insert Removing the Front-Panel InsertDrives Reattaching the Front PanelSide hinges Front panel Power Cable Connector General Installation GuidelinesConnecting Drive Cables Drive Interface ConnectorsPower cable Data cable Hard DriveRemoving a Hard Drive Small bracket tabs Drive bracket Hard drive Screws Hard drive Bracket tabs Drive bracketInstalling a Hard Drive Removing and Installing Parts Power cable Data cable Removing and Installing Parts Floppy DriveRemoving a Floppy Drive Top bracket screw Drive bracket Floppy drive Installing a Floppy DrivePower cable Data cable Data cable Power cable CD/DVD DriveRemoving a CD/DVD Drive Installing a CD/DVD Drive Drive Alignment screws Adding a Second CD or DVD DriveDrive Securing screw Battery Replacing the Computer Cover Battery Battery socket TabSpecifications Audio Connectors Three Connector size PinsConnectors VideoWattage Connectors PS/2 keyboard and mousePower Information Backup batteryOverview System SetupSystem Setup Screens Entering System SetupSystem System Setup OptionsLife of the processor and void the warranty IDE CD-ROM Device not installedDisabled Hyper-Threading is Off Enabled Hyper-Threading is OnUp from Hibernate or Off COM3To Off, AT, PS/2, EPP, or ECP Auto, Read Only, or OffIts performance is not affected Enabled or DisabledBoot Sequence Option SettingsChanging Boot Sequence for the Current Boot Changing Boot Sequence for Future Boots Clearing Forgotten Passwords Floppy Drive Cleaning Your ComputerComputer, Keyboard, and Monitor MouseDefinition of Dell-Installed Software and Peripherals Dell Technical Support Policy U.S. OnlyCDs and DVDs FCC Notices U.S. Only Definition of Third-Party Software and PeripheralsClass a Class B FCC Identification Information Contacting DellToll-free Antigua and BarbudaArgentina Buenos Aires ArubaBarbados 0820 240 5300660 Bahamas866 440 Cayman IslandsChile Santiago 980-9-15-3978 818592 818 Colombia3287 02 2186 27Denmark Copenhagen Website support.euro.dell.com 7023100 101 102 103 104 105 106 107 108 109 110 111 112 Index 113114 115 116 USB

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