Dell B110, 1100 Antigua and Barbuda, Argentina Buenos Aires, Aruba, Toll-free, Australia Sydney

Page 95

Country (City)

Department Name or Service Area,

Area Codes,

International Access Code

Website and E-Mail Address

Local Numbers, and

Country Code

 

Toll-Free Numbers

City Code

 

 

 

 

 

Anguilla

General Support

toll-free: 800-335-0031

 

 

 

Antigua and Barbuda

General Support

1-800-805-5924

 

 

 

Argentina (Buenos Aires)

Website: www.dell.com.ar

 

International Access Code: 00

E-mail: us_latin_services@dell.com

 

Country Code: 54

E-mail for desktop and portable computers:

 

City Code: 11

la-techsupport@dell.com

 

 

 

 

E-mail for servers and EMC:

 

 

la_enterprise@dell.com

 

 

Customer Care

toll-free: 0-800-444-0730

 

Tech Support

toll-free: 0-800-444-0733

 

Tech Support Services

toll-free: 0-800-444-0724

 

Sales

0-810-444-3355

 

 

 

Aruba

General Support

toll-free: 800-1578

 

 

 

Australia (Sydney)

E-mail (Australia): au_tech_support@dell.com

 

International Access Code: 0011

E-mail (New Zealand): nz_tech_support@dell.com

 

Country Code: 61

Home and Small Business

1-300-65-55-33

City Code: 2

Government and Business

toll-free: 1-800-633-559

 

Preferred Accounts Division (PAD)

toll-free: 1-800-060-889

 

For servers and storage

toll-free: 1-800-505-095

 

For desktop and portable computers

toll-free: 1-800-733-314

 

Customer Care

toll-free: 1-800-819-339

 

Corporate Sales

toll-free: 1-800-808-385

 

Transaction Sales

toll-free: 1-800-808-312

 

Fax

toll-free: 1-800-818-341

 

 

 

Appendix

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Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Service tag Floppy drive light Power light Power buttonNetwork adapter connector September WD492 Contents Advanced Troubleshooting Resolving Software and Hardware Incompatibilities Using Microsoft Windows XP System RestoreAppendix Finding Information What Are You Looking For? Find It Here Warranty informationFinding Information Order status, warranty, and repair information Use the Service Tag toWhen you use Service Code to directPrinter Cable Setting Up a PrinterConnecting a USB Printer Setting Up and Using Your ComputerUSB connector on computer Connecting a Parallel PrinterConnecting to a Network Adapter Setting Up a Home and Office NetworkClick Checklist for creating a network Connecting to the InternetNetwork Setup Wizard If you have a CD, click Use the CD I got from an ISP Setting Up Your Internet ConnectionClick Connect to the Internet Playing CDs and DVDs DVD player includes the following basic buttons Adjusting the Volume800 by 600 pixels Adjusting the PictureHow to Copy a CD or DVD Copying CDs and DVDsMedia Type Read Write Rewritable Using Blank CDs and DVDsClick Hardware and click Device Manager Hyper-ThreadingHelpful Tips Solving Problems Troubleshooting TipsBattery Problems Drive ProblemsProblems writing to a CD/DVD-RW drive CD and DVD drive problemsHard drive problems Mail, Modem, and Internet ProblemsUse these characters in filenames Error MessagesIeee 1394 Device Problems Computer stops responding Keyboard ProblemsLockups and Software Problems Computer does not start upSolid blue screen appears Program stops respondingProgram crashes repeatedly Program is designed for an earlier Windows operating systemOther software problems Memory ProblemsMouse Problems Power Problems Network ProblemsPrinter Problems Scanner Problems No sound from speakers Sound and Speaker ProblemsIf the screen is blank Video and Monitor ProblemsNo sound from headphones If the screen is difficult to read Solving Problems Advanced Troubleshooting Diagnostic LightsLight Pattern Problem Description Suggested Resolution If the problem persists, contact Dell seeIf the problem persists or Problem Description Suggested ResolutionRemove the card, reinstall it see If the problem still exists, install aEnsure that the cables are properly Determine if a conflict exists byRestarting the computer see SeeOption Function Dell DiagnosticsDell Diagnostics Main Menu Tab Function Identifying Drivers What Is a Driver?Reinstalling Drivers DriversRestoring Your Operating System Using Windows XP Device Driver RollbackManually Reinstalling Drivers Restoring the Computer to an Earlier Operating State Using Microsoft Windows XP System RestoreCreating a Restore Point Enabling System Restore Using Dell PC Restore by SymantecUndoing the Last System Restore Removing Dell PC Restore Dell Operating System CD Using the Operating System CDReinstalling Windows XP Before You BeginResolving Software and Hardware Incompatibilities Turning Off Your Computer Removing and Installing PartsBefore You Begin Recommended ToolsBefore Working Inside Your Computer Front View Front and Back View of the ComputerBack View Cable from your monitor into the blue connector Modem connectorComputer cover Cover latch Back of computer Removing the Computer CoverInside View of Your Computer CD/DVD audio connector J9C1 Floppy drive connector IDE drive connector CD/DVD driveConnector J6J1 J7J2 Main power connector J3J1 Internal speaker LS9J1 Password jumperDDR Memory Overview Memory Installation GuidelinesMemory Installing Memory Crossbar Securing clips ConnectorNotch PCI Cards Installing a PCI CardCards Card Card cutout Securing screw Filler bracketNot fully seated card Fully seated card Bracket Removing a PCI CardFront Panel Side hinges Front panel Top tab Removing the Front PanelTabs Insert Removing the Front-Panel InsertSide hinges Front panel DrivesReattaching the Front Panel Power Cable Connector General Installation GuidelinesConnecting Drive Cables Drive Interface ConnectorsRemoving a Hard Drive Power cable Data cableHard Drive Small bracket tabs Drive bracket Hard drive Screws Hard drive Bracket tabs Drive bracketInstalling a Hard Drive Removing and Installing Parts Removing a Floppy Drive Power cable Data cable Removing and Installing PartsFloppy Drive Top bracket screw Drive bracket Floppy drive Installing a Floppy DrivePower cable Data cable Removing a CD/DVD Drive Data cable Power cableCD/DVD Drive Installing a CD/DVD Drive Drive Alignment screws Adding a Second CD or DVD DriveDrive Securing screw Battery Replacing the Computer Cover Battery Battery socket TabSpecifications Audio Connectors Three Connector size PinsConnectors VideoWattage Connectors PS/2 keyboard and mousePower Information Backup batteryOverview System SetupSystem Setup Screens Entering System SetupSystem System Setup OptionsLife of the processor and void the warranty IDE CD-ROM Device not installedDisabled Hyper-Threading is Off Enabled Hyper-Threading is OnUp from Hibernate or Off COM3To Off, AT, PS/2, EPP, or ECP Auto, Read Only, or OffIts performance is not affected Enabled or DisabledChanging Boot Sequence for the Current Boot Boot SequenceOption Settings Changing Boot Sequence for Future Boots Clearing Forgotten Passwords Floppy Drive Cleaning Your ComputerComputer, Keyboard, and Monitor MouseCDs and DVDs Definition of Dell-Installed Software and PeripheralsDell Technical Support Policy U.S. Only Class a Class B FCC Notices U.S. OnlyDefinition of Third-Party Software and Peripherals FCC Identification Information Contacting DellToll-free Antigua and BarbudaArgentina Buenos Aires ArubaBarbados 0820 240 5300660 BahamasChile Santiago 866 440Cayman Islands 980-9-15-3978 818592 818 Colombia3287 02 2186 27Denmark Copenhagen Website support.euro.dell.com 7023100 101 102 103 104 105 106 107 108 109 110 111 112 Index 113114 115 116 USB
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