Dell 1100, B110 owner manual Solving Problems

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Solving Problems

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Contents Network adapter connector Service tag Floppy drive light Power light Power buttonW . d e l l . c o m s u p p o r t . d e l l . c o m September WD492 Contents Advanced Troubleshooting Using Microsoft Windows XP System Restore Resolving Software and Hardware IncompatibilitiesAppendix Finding Information What Are You Looking For? Find It Here Warranty informationFinding Information Service Code to direct Use the Service Tag toWhen you use Order status, warranty, and repair informationSetting Up and Using Your Computer Setting Up a PrinterConnecting a USB Printer Printer CableConnecting a Parallel Printer USB connector on computerSetting Up a Home and Office Network Connecting to a Network AdapterNetwork Setup Wizard Connecting to the InternetClick Checklist for creating a network Click Connect to the Internet Setting Up Your Internet ConnectionIf you have a CD, click Use the CD I got from an ISP Playing CDs and DVDs Adjusting the Volume DVD player includes the following basic buttonsCopying CDs and DVDs Adjusting the PictureHow to Copy a CD or DVD 800 by 600 pixelsUsing Blank CDs and DVDs Media Type Read Write RewritableHelpful Tips Hyper-ThreadingClick Hardware and click Device Manager Drive Problems Troubleshooting TipsBattery Problems Solving ProblemsCD and DVD drive problems Problems writing to a CD/DVD-RW driveMail, Modem, and Internet Problems Hard drive problemsError Messages Use these characters in filenamesIeee 1394 Device Problems Computer does not start up Keyboard ProblemsLockups and Software Problems Computer stops respondingProgram is designed for an earlier Windows operating system Program stops respondingProgram crashes repeatedly Solid blue screen appearsMemory Problems Other software problemsMouse Problems Network Problems Power ProblemsPrinter Problems Scanner Problems Sound and Speaker Problems No sound from speakersNo sound from headphones Video and Monitor ProblemsIf the screen is blank If the screen is difficult to read Solving Problems If the problem persists, contact Dell see Diagnostic LightsLight Pattern Problem Description Suggested Resolution Advanced TroubleshootingIf the problem still exists, install a Problem Description Suggested ResolutionRemove the card, reinstall it see If the problem persists orSee Determine if a conflict exists byRestarting the computer see Ensure that the cables are properlyDell Diagnostics Main Menu Dell DiagnosticsOption Function Tab Function Drivers What Is a Driver?Reinstalling Drivers Identifying DriversManually Reinstalling Drivers Using Windows XP Device Driver RollbackRestoring Your Operating System Creating a Restore Point Using Microsoft Windows XP System RestoreRestoring the Computer to an Earlier Operating State Undoing the Last System Restore Using Dell PC Restore by SymantecEnabling System Restore Removing Dell PC Restore Before You Begin Using the Operating System CDReinstalling Windows XP Dell Operating System CDResolving Software and Hardware Incompatibilities Recommended Tools Removing and Installing PartsBefore You Begin Turning Off Your ComputerBefore Working Inside Your Computer Front and Back View of the Computer Front ViewBack View Modem connector Cable from your monitor into the blue connectorRemoving the Computer Cover Computer cover Cover latch Back of computerInside View of Your Computer Internal speaker LS9J1 Password jumper Floppy drive connector IDE drive connector CD/DVD driveConnector J6J1 J7J2 Main power connector J3J1 CD/DVD audio connector J9C1Memory Memory Installation GuidelinesDDR Memory Overview Installing Memory Notch Securing clips ConnectorCrossbar Cards Installing a PCI CardPCI Cards Securing screw Filler bracket Card Card cutoutRemoving a PCI Card Not fully seated card Fully seated card BracketFront Panel Removing the Front Panel Side hinges Front panel Top tabRemoving the Front-Panel Insert Tabs InsertReattaching the Front Panel DrivesSide hinges Front panel Drive Interface Connectors General Installation GuidelinesConnecting Drive Cables Power Cable ConnectorHard Drive Power cable Data cableRemoving a Hard Drive Hard drive Bracket tabs Drive bracket Small bracket tabs Drive bracket Hard drive ScrewsInstalling a Hard Drive Removing and Installing Parts Floppy Drive Power cable Data cable Removing and Installing PartsRemoving a Floppy Drive Installing a Floppy Drive Top bracket screw Drive bracket Floppy drivePower cable Data cable CD/DVD Drive Data cable Power cableRemoving a CD/DVD Drive Installing a CD/DVD Drive Adding a Second CD or DVD Drive Drive Alignment screwsDrive Securing screw Battery Battery Battery socket Tab Replacing the Computer CoverSpecifications Video Connectors Three Connector size PinsConnectors AudioInformation Backup battery Connectors PS/2 keyboard and mousePower WattageSystem Setup OverviewEntering System Setup System Setup ScreensSystem Setup Options SystemEnabled Hyper-Threading is On IDE CD-ROM Device not installedDisabled Hyper-Threading is Off Life of the processor and void the warrantyAuto, Read Only, or Off COM3To Off, AT, PS/2, EPP, or ECP Up from Hibernate or OffEnabled or Disabled Its performance is not affectedOption Settings Boot SequenceChanging Boot Sequence for the Current Boot Changing Boot Sequence for Future Boots Clearing Forgotten Passwords Mouse Cleaning Your ComputerComputer, Keyboard, and Monitor Floppy DriveDell Technical Support Policy U.S. Only Definition of Dell-Installed Software and PeripheralsCDs and DVDs Definition of Third-Party Software and Peripherals FCC Notices U.S. OnlyClass a Class B Contacting Dell FCC Identification InformationAruba Antigua and BarbudaArgentina Buenos Aires Toll-freeBahamas 0820 240 5300660 BarbadosCayman Islands 866 440Chile Santiago Colombia 818592 818 980-9-15-39787023 02 2186 27Denmark Copenhagen Website support.euro.dell.com 3287100 101 102 103 104 105 106 107 108 109 110 111 112 113 Index114 115 USB 116

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