Dell TJ021, 745c manual Insert the Drivers and Utilities CD

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Enter system setup (see "System Setup" in your online User’s Guide for instructions), review your computer’s configuration information, and ensure that the device you want to test displays in system setup and is active.

Start the Dell Diagnostics from either your hard drive or from the optional Drivers and Utilities CD (ResourceCD).

Starting the Dell Diagnostics From Your Hard Drive

1Turn on (or restart) your computer.

2When the DELL logo appears, press <F12> immediately.

NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the optional Drivers and Utilities CD (see "Starting the Dell Diagnostics From the Drivers and Utilities CD" on page 22).

If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then shut down your computer and try again.

When the boot device list appears, highlight Boot to Utility Partition and press <Enter>.

3When the Dell Diagnostics Main Menu appears, select the test you want to run.

Starting the Dell Diagnostics From the Drivers and Utilities CD

1Insert the Drivers and Utilities CD.

2Shut down and restart the computer.

When the DELL logo appears, press <F12> immediately.

If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop. Then shut down your computer and try again.

NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in system setup.

3When the boot device list appears, highlight the listing for the CD/DVD drive and press <Enter>.

4Select the listing for the CD/DVD drive option from the CD boot menu.

5Select the option to boot from the CD/DVD drive from the menu that appears.

6Type 1 to start the Drivers and Utilities CD menu.

7Type 2 to start the Dell Diagnostics.

8Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer.

9When the Dell Diagnostics Main Menu appears, select the test you want to run.

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Quick Reference Guide

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Contents Quick Reference Guide W . d e l l . c o m s u p p o r t . d e l l . c o mFebruary TJ021 Contents Contents Finding Information Click the topic that describes your problem What Are You Looking For? Find It Here Warranty informationHow to use Windows XP According to the operating system you orderedWhen contacting support Use the ServiceWhen you use Appropriate for your configuration, providing criticalSystem Views Mini Tower Computer Front ViewNo light The computer is turned off Blinking green The computer is in a power-saving modeYou Begin on page 13 for more information Steady green The computer is in a normal operating stateMini Tower Computer Back View Mini Tower Computer Back-Panel Connectors Though the AC power available in Japan is 100Computer Address. For more information, see your online User’s GuideGreen a good connection exists between a 10-Mbps network CapBefore You Begin Removing the Computer CoverBefore Working Inside Your Computer Mini Tower Computer Security cable slot Cover release latch Padlock ring Inside Your Computer System Board Components Jumper Settings Jumper Setting DescriptionSetting Up Your Computer Set Up Your Keyboard and Mouse Set Up Your Monitor Dell Diagnostics Solving ProblemsPower Connections When to Use the Dell DiagnosticsInsert the Drivers and Utilities CD Option Function Tab FunctionTechnical assistance. For information on contacting Power Light Problem Description Suggested ResolutionSystem Lights Dell, see your online User’s GuideDiagnostic Lights Light Pattern Problem Description Suggested ResolutionRestart the computer If the problem still exists, install aIf the computer has a graphics card Has integrated graphics, contact DellBeep Codes Using Microsoft Windows XP System Restore Resolving Software and Hardware IncompatibilitiesUndoing the Last System Restore Restoring the Computer to an Earlier Operating StateReinstalling Windows XP Reinstalling Microsoft Windows XPGetting Started Quick Reference Guide Microsoft Windows Vista Before You Begin Using the Drivers and Utilities CD Drivers for Your ComputerIndex IndexIndex
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