Dell 745c, TJ021 manual Option Function, Tab Function

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Dell Diagnostics Main Menu

1After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want.

Option

Function

 

 

Express Test

Performs a quick test of devices. This test typically takes 10 to 20 minutes and

 

requires no interaction on your part. Run Express Test first to increase the

 

possibility of tracing the problem quickly.

 

 

Extended Test

Performs a thorough check of devices. This test typically takes an hour or more

 

and requires you to answer questions periodically.

 

 

Custom Test

Tests a specific device. You can customize the tests you want to run.

 

 

Symptom Tree

Lists the most common symptoms encountered and allows you to select a test

 

based on the symptom of the problem you are having.

 

 

2If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and follow the instructions on the screen.

If you cannot resolve the error condition, contact Dell. For information on contacting Dell, see your online User’s Guide.

NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag.

3If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information.

Tab

Function

 

 

Results

Displays the results of the test and any error conditions encountered.

 

 

Errors

Displays error conditions encountered, error codes, and the problem

 

description.

 

 

Help

Describes the test and may indicate requirements for running the test.

 

 

Configuration

Displays your hardware configuration for the selected device.

 

The Dell Diagnostics obtains configuration information for all devices from

 

system setup, memory, and various internal tests, and it displays the

 

information in the device list in the left pane of the screen. The device list may

 

not display the names of all the components installed on your computer or all

 

devices attached to your computer.

 

 

Parameters

You can customize the test by changing the test settings.

 

 

Quick Reference Guide

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Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Quick Reference GuideFebruary TJ021 Contents Contents Finding Information According to the operating system you ordered What Are You Looking For? Find It Here Warranty informationHow to use Windows XP Click the topic that describes your problemAppropriate for your configuration, providing critical Use the ServiceWhen you use When contacting supportMini Tower Computer Front View System ViewsSteady green The computer is in a normal operating state Blinking green The computer is in a power-saving modeYou Begin on page 13 for more information No light The computer is turned offMini Tower Computer Back View Though the AC power available in Japan is 100 Mini Tower Computer Back-Panel ConnectorsCap Address. For more information, see your online User’s GuideGreen a good connection exists between a 10-Mbps network ComputerBefore Working Inside Your Computer Removing the Computer CoverBefore You Begin Mini Tower Computer Security cable slot Cover release latch Padlock ring Inside Your Computer System Board Components Jumper Setting Description Jumper SettingsSetting Up Your Computer Set Up Your Keyboard and Mouse Set Up Your Monitor When to Use the Dell Diagnostics Solving ProblemsPower Connections Dell DiagnosticsInsert the Drivers and Utilities CD Tab Function Option FunctionDell, see your online User’s Guide Power Light Problem Description Suggested ResolutionSystem Lights Technical assistance. For information on contactingLight Pattern Problem Description Suggested Resolution Diagnostic LightsHas integrated graphics, contact Dell If the problem still exists, install aIf the computer has a graphics card Restart the computerBeep Codes Resolving Software and Hardware Incompatibilities Using Microsoft Windows XP System RestoreRestoring the Computer to an Earlier Operating State Undoing the Last System RestoreGetting Started Reinstalling Microsoft Windows XPReinstalling Windows XP Quick Reference Guide Microsoft Windows Vista Before You Begin Drivers for Your Computer Using the Drivers and Utilities CDIndex IndexIndex
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