Dell TJ021, 745c manual Reinstalling Microsoft Windows XP, Getting Started, Reinstalling Windows XP

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Reinstalling Microsoft Windows XP

Getting Started

NOTE: The procedures in this document were written for the Windows default view in Windows XP Home Edition, so the steps will differ if you set your Dell computer to the Windows Classic view or are using Windows XP Professional.

If you are considering reinstalling the Windows XP operating system to correct a problem with a newly installed driver, first try using Windows XP Device Driver Rollback.

1Click the Start button and click Control Panel.

2Under Pick a Category, click Performance and Maintenance.

3Click System.

4In the System Properties window, click the Hardware tab.

5Click Device Manager.

6Right-click the device for which the new driver was installed and click Properties.

7Click the Drivers tab.

8Click Roll Back Driver.

If Device Driver Rollback does not resolve the problem, then use System Restore to return your operating system to the operating state it was in before you installed the new device driver (see "Using Microsoft Windows XP System Restore" on page 28).

NOTE: The Drivers and Utilities CD contains drivers that were installed during assembly of the computer. Use the Drivers Utilities CD to load any required drivers, including the drivers required if your computer has a RAID controller.

Reinstalling Windows XP

NOTICE: You must use Windows XP Service Pack 1 or later when you reinstall Windows XP.

NOTICE: Before performing the installation, back up all data files on your primary hard drive. For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer.

To reinstall Windows XP, you need the following items:

•Dell Operating System CD

•Dell Drivers and Utilities CD

To reinstall Windows XP, perform all the steps in the following sections in the order in which they are listed.

The reinstallation process can take 1 to 2 hours to complete. After you reinstall the operating system, you must also reinstall the device drivers, virus protection program, and other software.

NOTICE: The Operating System CD provides options for reinstalling Windows XP. The options can overwrite files and possibly affect programs installed on your hard drive. Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you to do so.

NOTICE: To prevent conflicts with Windows XP, disable any virus protection software installed on your computer before you reinstall Windows XP. See the documentation that came with the software for instructions.

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Quick Reference Guide

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Contents Quick Reference Guide W . d e l l . c o m s u p p o r t . d e l l . c o mFebruary TJ021 Contents Contents Finding Information Click the topic that describes your problem What Are You Looking For? Find It Here Warranty informationHow to use Windows XP According to the operating system you orderedWhen contacting support Use the ServiceWhen you use Appropriate for your configuration, providing criticalSystem Views Mini Tower Computer Front ViewNo light The computer is turned off Blinking green The computer is in a power-saving modeYou Begin on page 13 for more information Steady green The computer is in a normal operating stateMini Tower Computer Back View Mini Tower Computer Back-Panel Connectors Though the AC power available in Japan is 100Computer Address. For more information, see your online User’s GuideGreen a good connection exists between a 10-Mbps network CapRemoving the Computer Cover Before You BeginBefore Working Inside Your Computer Mini Tower Computer Security cable slot Cover release latch Padlock ring Inside Your Computer System Board Components Jumper Settings Jumper Setting DescriptionSetting Up Your Computer Set Up Your Keyboard and Mouse Set Up Your Monitor Dell Diagnostics Solving ProblemsPower Connections When to Use the Dell DiagnosticsInsert the Drivers and Utilities CD Option Function Tab FunctionTechnical assistance. For information on contacting Power Light Problem Description Suggested ResolutionSystem Lights Dell, see your online User’s GuideDiagnostic Lights Light Pattern Problem Description Suggested ResolutionRestart the computer If the problem still exists, install aIf the computer has a graphics card Has integrated graphics, contact DellBeep Codes Using Microsoft Windows XP System Restore Resolving Software and Hardware IncompatibilitiesUndoing the Last System Restore Restoring the Computer to an Earlier Operating StateReinstalling Microsoft Windows XP Reinstalling Windows XPGetting Started Quick Reference Guide Microsoft Windows Vista Before You Begin Using the Drivers and Utilities CD Drivers for Your ComputerIndex IndexIndex
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