Dell 745c, TJ021 manual Beep Codes

Page 27

Light Pattern

Problem Description

Suggested Resolution

 

 

 

 

Memory modules are detected, but a memory

• Ensure that no special memory

 

configuration or compatibility error exists.

module/memory connector placement

 

 

requirements exist.

 

 

• Verify that the memory modules that

 

 

you are installing are compatible with

 

 

your computer.

 

 

• If the problem persists, contact Dell. For

 

 

information on contacting Dell, see your

 

 

online User’s Guide.

 

 

 

 

A failure has occurred.

• Ensure that the cables are properly

 

 

connected to the system board from the

 

This pattern also displays when you enter system

hard drive, CD drive, and DVD drive.

 

• Check the computer message that

 

setup and may not indicate a problem.

 

appears on your monitor screen.

 

 

 

 

• If the problem persists, contact Dell. For

 

 

information on contacting Dell, see your

 

 

online User’s Guide.

 

 

 

Beep Codes

Your computer might emit a series of beeps during start-up if the monitor cannot display errors or problems. This series of beeps, called a beep code, identifies a problem. One possible beep code (code 1 3-1) consists of one beep, a burst of three beeps, and then one beep. This beep code tells you that the computer encountered a memory problem.

If your computer beeps during start-up:

1Write down the beep code.

2See "Dell Diagnostics" on page 21 to identify a more serious cause.

3Contact Dell for technical assistance. For information on contacting Dell, see your online User’s Guide.

Code

Cause

Code

Cause

 

 

 

 

1-1-2

Microprocessor register failure

3-1-4

Slave interrupt mask register failure

 

 

 

 

1-1-3

NVRAM read/write failure

3-2-2

Interrupt vector loading failure

 

 

 

 

1-1-4

ROM BIOS checksum failure

3-2-4

Keyboard Controller test failure

 

 

 

 

1-2-1

Programmable interval timer failure

3-3-1

NVRAM power loss

 

 

 

 

1-2-2

DMA initialization failure

3-3-2

Invalid NVRAM configuration

 

 

 

 

1-2-3

DMA page register read/write failure

3-3-4

Video Memory test failure

 

 

 

 

1-3

Video Memory test failure

3-4-1

Screen initialization failure

Quick Reference Guide

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Contents W . d e l l . c o m s u p p o r t . d e l l . c o m Quick Reference GuideFebruary TJ021 Contents Contents Finding Information According to the operating system you ordered What Are You Looking For? Find It Here Warranty informationHow to use Windows XP Click the topic that describes your problemAppropriate for your configuration, providing critical Use the ServiceWhen you use When contacting supportMini Tower Computer Front View System ViewsSteady green The computer is in a normal operating state Blinking green The computer is in a power-saving modeYou Begin on page 13 for more information No light The computer is turned offMini Tower Computer Back View Though the AC power available in Japan is 100 Mini Tower Computer Back-Panel ConnectorsCap Address. For more information, see your online User’s GuideGreen a good connection exists between a 10-Mbps network ComputerRemoving the Computer Cover Before You BeginBefore Working Inside Your Computer Mini Tower Computer Security cable slot Cover release latch Padlock ring Inside Your Computer System Board Components Jumper Setting Description Jumper SettingsSetting Up Your Computer Set Up Your Keyboard and Mouse Set Up Your Monitor When to Use the Dell Diagnostics Solving ProblemsPower Connections Dell DiagnosticsInsert the Drivers and Utilities CD Tab Function Option FunctionDell, see your online User’s Guide Power Light Problem Description Suggested ResolutionSystem Lights Technical assistance. For information on contactingLight Pattern Problem Description Suggested Resolution Diagnostic LightsHas integrated graphics, contact Dell If the problem still exists, install aIf the computer has a graphics card Restart the computerBeep Codes Resolving Software and Hardware Incompatibilities Using Microsoft Windows XP System RestoreRestoring the Computer to an Earlier Operating State Undoing the Last System RestoreReinstalling Microsoft Windows XP Reinstalling Windows XPGetting Started Quick Reference Guide Microsoft Windows Vista Before You Begin Drivers for Your Computer Using the Drivers and Utilities CDIndex IndexIndex