Dell XE specifications When to Use the Dell Diagnostics, Dell Diagnostics Main Menu

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Diagnostics

Dell™ OptiPlex™ XE Service Manual—Small Form Factor

Dell Diagnostics

Power Button Light Codes

Beep Codes

Diagnostic Lights

Dell Diagnostics

When to Use the Dell Diagnostics

It is recommended that you print these procedures before you begin.

NOTE: The Dell Diagnostics software works only on Dell computers.

NOTE: The Drivers and Utilities media is optional and may not ship with your computer.

Enter system setup (see Entering System Setup), review your computer's configuration information, and ensure that the device you want to test displays in System Setup and is active.

Start the Dell Diagnostics from either your hard drive or from the Drivers and Utilities media.

Starting the Dell Diagnostics From Your Hard Drive

1.Turn on (or restart) your computer.

2.When the DELL logo appears, press <F12> immediately.

NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from your Drivers and Utilities media.

If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then shut down your computer and try again.

3.When the boot device list appears, highlight Boot to Utility Partition and press <Enter>.

4.When the Dell Diagnostics Main Menu appears, select the test that you want to run.

Starting the Dell Diagnostics From the Drivers and Utilities Disc

1.Insert the Drivers and Utilities disc.

2.Shut down and restart the computer.

When the DELL logo appears, press <F12> immediately.

If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again.

NOTE: The next steps change the boot sequence for one time only. On the next startup, the computer boots according to the devices specified in the system setup program.

3.When the boot device list appears, highlight Onboard or USB CD-ROM Drive and press <Enter>.

4.Select the Boot from CD-ROMoption from the menu that appears and press <Enter>.

5.Type 1 to start the menu and press <Enter> to proceed.

6.Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer.

7.When the Dell Diagnostics Main Menu appears, select the test you want to run.

Dell Diagnostics Main Menu

1. After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want.

Option

Function

 

 

Express Test

Performs a quick test of devices. This test typically takes 10 to 20 minutes and requires no interaction on your part. Run Express Test first to

 

increase the possibility of tracing the problem quickly.

 

 

Extended

Performs a thorough check of devices. This test typically takes 1 hour or more and requires you to answer questions periodically.

Test

 

 

 

Custom Test

Tests a specific device. You can customize the tests you want to run.

 

 

Symptom

Lists the most common symptoms encountered and allows you to select a test based on the symptom of the problem you are having.

Tree

 

 

 

Image 11 Contents
Page System Setup Screen System SetupEntering System Setup System Setup OptionsDisable Disable EnableDisable Enable with PXE Disable No bootPower On is set to disabled Deactivate defaultPower Off default Power OnEnable F12 = Boot menu enabled by default Boot SequenceOption Settings Changing the Boot Sequence for the Current BootPassword Protection Booting to a USB DeviceIf Password Status is set to Locked Assigning a System Password Disabling a Forgotten Password and Setting a New Password Administrator PasswordJumper Setting Description Jumper SettingsClearing Forgotten Passwords Clearing Cmos Settings Starting the Dell Diagnostics From Your Hard Drive DiagnosticsDell Diagnostics When to Use the Dell DiagnosticsBeep Codes Power Button Light CodesLight Pattern Problem Description Suggested Resolution Diagnostic LightsBack to Contents Removing and Replacing Parts Video SpecificationsProcessor MemoryCards NetworkSystem Information Expansion BusControls and Lights External ConnectorsSystem Board Connectors Environmental PowerPhysical Back to Contents System Board Layout Replacing the Expansion Card Expansion CardRemoving the Expansion Card Replacing the Coin-Cell Battery Coin-Cell BatteryRemoving the Coin-Cell Battery Replacing the Cover CoverRemoving the Cover Replacing the Fan FanRemoving the Fan Replacing the Front Panel Front PanelRemoving the Front Panel Replacing the Hard Drive Hard DriveRemoving the Hard Drive Replacing the Heat Sink and Processor Heat Sink and ProcessorRemoving the Heat Sink and Processor Replacing the Chassis Intrusion Switch Chassis Intrusion SwitchRemoving the Chassis Intrusion Switch Replacing the Internal Speaker Internal SpeakerRemoving the Internal Speaker Replacing the I/O Panel PanelRemoving the I/O Panel Replacing the Memory MemoryRemoving the Memory Replacing the Optical Drive Optical DriveRemoving the Optical Drive Replacing the Power Supply Power SupplyRemoving the Power Supply Replacing the System Board System BoardRemoving the System Board Removing the Back Thermal Sensor Thermal SensorRemoving the Front Thermal Sensor Replacing the Front Thermal SensorReplacing the Back Thermal Sensor Recommended Tools Working on Your ComputerBefore Working Inside Your Computer Turning Off Your ComputerClick Start→ Turn Off Computer→ Turn Off After Working Inside Your Computer