Dell D03M setup guide Solving Problems, Beep Codes

Solving Problems

This section provides troubleshooting information for your computer. If you cannot solve your problem using the following guidelines, see “Using Support Tools” on page 38 or “Contacting Dell” on page 61.

WARNING: Only trained service personnel should remove the computer cover. See the Service Manual at support.dell.com/manuals for advanced service instructions.

Beep Codes

Your computer might emit a series of beeps during start-up if there are errors or problems. This series of beeps, called a beep code, identifies a problem. If this occurs, write down the beep code and contact Dell (see “Contacting Dell” on page 61) for assistance.

NOTE: To replace parts, see the Service Manual at support.dell.com/manuals.

Beep
Code	Possible Problem
One	Possible system board failure —
	BIOS ROM checksum failure
Two	No RAM detected
	NOTE: If you installed or
	replaced the memory module,
	ensure that the memory
	module is seated properly.
Three	Possible system board failure —
	Chipset error
Four	RAM read/write failure
Five	Real Time Clock failure
Six	Video card or chip failure
Seven	Processor failure

31