Dell D03M setup guide Solving Problems

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If you have other software problems —

•Back up your files immediately.

•Use a virus-scanning program to check the hard drive or CDs.

•Save and close any open files or programs and shut down your computer through the Start menu.

•Check the software documentation or contact the software manufacturer for troubleshooting information:

––Ensure that the program is compatible with the operating system installed on your computer.

––Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information.

Solving Problems

––Ensure that the program is installed and configured properly.

––Verify that the device drivers do not conflict with the program.

––If necessary, uninstall and then reinstall the program.

––Write down any error message that is displayed to help in troubleshooting when contacting Dell.

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Contents SETUP GUIDE Page SETUP GUIDE September 2010 P/N Hpxjp Rev. A00 Contents Finding More Information Resources Specifications Appendix Setting Up Your XPS Desktop Lifting Your Computer Before Setting Up Your Computer Connect the Display Connection Type Computer Cable Display Connect the Keyboard and Mouse Connect the Network Cable Optional Connect the Power Cable Press the Power Button Set Up the Operating System Create System Recovery Media Recommended Set Up the TV Tuner Optional Setting Up a Wired ConnectionConnect to the Internet Optional Setting Up Your Internet Connection Setting Up a Wireless ConnectionSetting Up Your XPS Desktop Front View Features Using Your XPS DesktopUsing Your XPS Desktop Top View Features Using Your XPS Desktop Using Your XPS Desktop Using Your XPS Desktop Back View Features Using Your XPS Desktop Back Panel Connectors Using Your XPS Desktop Software Features Productivity and CommunicationEntertainment and Multimedia Remove a Category or Icon Dell DockAdd a Category Add an IconDell DataSafe Online Backup Beep Codes Solving ProblemsNetwork Problems Wireless ConnectionsWired Connections Power Problems Memory Problems Lockups and Software Problems Solving Problems Solving Problems Dell Support Center Using Support ToolsMy Dell Downloads System Messages Using Support Tools Hardware Troubleshooter Dell DiagnosticsStarting Dell Diagnostics Starting Dell PC Checkup Restoring Your Operating System Starting System Restore System RestoreUndoing the Last System Restore Dell DataSafe Local BackupDell DataSafe Local Backup Basic Upgrading to Dell DataSafe Local Backup Professional System Recovery Media Starting Dell Factory Image Restore Dell Factory Image RestoreRestoring Your Operating System Getting Help DellConnect Technical Support and Customer ServiceOnline Services Dell Support WebsitesDell Support E-mail Addresses Product Information Automated Order-Status ServiceReturning Items for Repair Under Warranty or for Credit Getting Help Before You Call Locating Your Service Tag and Express Service CodeGetting Help Contacting Dell If you need to See Finding More Information and ResourcesFinding More Information and Resources System Chipset SpecificationsComputer Model ProcessorMemory AudioVideo External Connectors Internal ConnectorsPhysical BatteryPower CommunicationComputer Environment Appendix Index ISP Index

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