Dell D03M setup guide Starting Dell Diagnostics

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Starting Dell Diagnostics

When you run Dell diagnostics, the computer invokes the Pre-boot System Assessment (PSA). The PSA includes a series of diagnostic tests for devices such as the system board, keyboard, display, memory, hard drive, and so on.

NOTE: If your computer cannot display a screen image, contact Dell (see “Contacting Dell” on page 61) for assistance.

1.Ensure that the computer is connected to an electrical outlet that is known to be working properly.

2.Turn on (or restart) your computer.

3.When the DELL logo appears, press <F12> immediately to access the Boot Menu.

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop; then, shut down your computer and try again.

Using Support Tools

4.Select Diagnostics from the boot menu and press <Enter>. This will invoke the PSA on your computer.

5.Follow the instructions that appear on the screen.

6.If you encounter a problem during the test, a message with the error code and a description of the problem appears on your screen. Write down the error code and problem description and contact Dell (see “Contacting Dell” on page 61).

7.If the PSA completes successfully, the following message appears : “No problems have been found with this system so far. Do you want to run the remaining memory tests? This will take about 30 minutes or more. Do you want to continue? (Recommended).”

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Contents SETUP GUIDE Page SETUP GUIDE September 2010 P/N Hpxjp Rev. A00 Contents Finding More Information Resources Specifications Appendix Setting Up Your XPS Desktop Lifting Your Computer Before Setting Up Your Computer Connect the Display Connection Type Computer Cable Display Connect the Keyboard and Mouse Connect the Network Cable Optional Connect the Power Cable Press the Power Button Set Up the Operating System Create System Recovery Media Recommended Set Up the TV Tuner Optional Setting Up a Wired ConnectionConnect to the Internet Optional Setting Up Your Internet Connection Setting Up a Wireless ConnectionSetting Up Your XPS Desktop Front View Features Using Your XPS DesktopUsing Your XPS Desktop Top View Features Using Your XPS Desktop Using Your XPS Desktop Using Your XPS Desktop Back View Features Using Your XPS Desktop Back Panel Connectors Using Your XPS Desktop Software Features Productivity and CommunicationEntertainment and Multimedia Add a Category Dell DockAdd an Icon Remove a Category or IconDell DataSafe Online Backup Beep Codes Solving ProblemsNetwork Problems Wireless ConnectionsWired Connections Power Problems Memory Problems Lockups and Software Problems Solving Problems Solving Problems Dell Support Center Using Support ToolsMy Dell Downloads System Messages Using Support Tools Hardware Troubleshooter Dell DiagnosticsStarting Dell Diagnostics Starting Dell PC Checkup Restoring Your Operating System Starting System Restore System RestoreUndoing the Last System Restore Dell DataSafe Local BackupDell DataSafe Local Backup Basic Upgrading to Dell DataSafe Local Backup Professional System Recovery Media Starting Dell Factory Image Restore Dell Factory Image RestoreRestoring Your Operating System Getting Help DellConnect Technical Support and Customer ServiceOnline Services Dell Support WebsitesDell Support E-mail Addresses Product Information Automated Order-Status ServiceReturning Items for Repair Under Warranty or for Credit Getting Help Before You Call Locating Your Service Tag and Express Service CodeGetting Help Contacting Dell If you need to See Finding More Information and ResourcesFinding More Information and Resources Computer Model SpecificationsProcessor System ChipsetMemory AudioVideo External Connectors Internal ConnectorsPower BatteryCommunication PhysicalComputer Environment Appendix Index ISP Index
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