Dell D03M setup guide Power Problems

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Power Problems

If the power light is off — The computer is in hibernate mode, turned off, or is not receiving power.

Press the power button. The computer resumes normal operation if it is off or in hibernate mode.

Reseat the power cable into the power connector on the computer and the electrical outlet.

If the computer is plugged into a power strip, ensure that the power strip is plugged into an electrical outlet and that the power strip is turned on.

Temporarily bypass power protection devices, power strips, and power extension cables to verify that the computer turns on properly.

Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

Solving Problems

Ensure that the power supply light on the back of the computer is on. If the light is off there may be a possible problem with the power supply or the power cable.

If the problem persists, contact Dell (see “Contacting Dell” on page 61).

If the power light is solid white and the computer is not responding — The display may not be connected or powered on.

Ensure that the display is properly connected and then turn it off, then back on.

If the problem persists, contact Dell (see “Contacting Dell” on page 61).

If the power light is solid amber —

The computer is in sleep/standby mode or there might be a problem with the system board or the power supply.

Press a key on the keyboard, move the connected mouse, or press the power button to resume normal operation.

If the problem persists, contact Dell (see “Contacting Dell” on page 61).

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Contents SETUP GUIDE Page SETUP GUIDE September 2010 P/N Hpxjp Rev. A00 Contents Finding More Information Resources Specifications Appendix Setting Up Your XPS Desktop Lifting Your Computer Before Setting Up Your Computer Connect the Display Connection Type Computer Cable Display Connect the Keyboard and Mouse Connect the Network Cable Optional Connect the Power Cable Press the Power Button Set Up the Operating System Create System Recovery Media Recommended Connect to the Internet Optional Set Up the TV Tuner OptionalSetting Up a Wired Connection Setting Up Your Internet Connection Setting Up a Wireless ConnectionSetting Up Your XPS Desktop Front View Features Using Your XPS DesktopUsing Your XPS Desktop Top View Features Using Your XPS Desktop Using Your XPS Desktop Using Your XPS Desktop Back View Features Using Your XPS Desktop Back Panel Connectors Using Your XPS Desktop Entertainment and Multimedia Software FeaturesProductivity and Communication Remove a Category or Icon Dell DockAdd a Category Add an IconDell DataSafe Online Backup Beep Codes Solving ProblemsWired Connections Network ProblemsWireless Connections Power Problems Memory Problems Lockups and Software Problems Solving Problems Solving Problems Dell Support Center Using Support ToolsMy Dell Downloads System Messages Using Support Tools Hardware Troubleshooter Dell DiagnosticsStarting Dell Diagnostics Starting Dell PC Checkup Restoring Your Operating System Starting System Restore System RestoreUndoing the Last System Restore Dell DataSafe Local BackupDell DataSafe Local Backup Basic Upgrading to Dell DataSafe Local Backup Professional System Recovery Media Starting Dell Factory Image Restore Dell Factory Image RestoreRestoring Your Operating System Getting Help DellConnect Technical Support and Customer ServiceDell Support E-mail Addresses Online ServicesDell Support Websites Product Information Automated Order-Status ServiceReturning Items for Repair Under Warranty or for Credit Getting Help Before You Call Locating Your Service Tag and Express Service CodeGetting Help Contacting Dell If you need to See Finding More Information and ResourcesFinding More Information and Resources System Chipset SpecificationsComputer Model ProcessorVideo MemoryAudio External Connectors Internal ConnectorsPhysical BatteryPower CommunicationComputer Environment Appendix Index ISP Index
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