Dell A100, A180 specifications R D -D I S K D R I V E R E a D F a I L U R E

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CMOS C H E C K S U M E R R O R — Possible system board failure or RTC battery low. Replace the battery. See your Service Manual at support.dell.com or see "Contacting Dell" on page 69 for assistance.

CPU F A N F A I L U R E — Processor fan failure. Replace processor fan. See your Service Manual at support.dell.com.

H A R D -D I S K D R I V E F A I L U R E — Possible hard drive failure during hard drive POST. Check cables, swap hard disks, or see "Contacting Dell" on page 69 for assistance.

H A R D -D I S K D R I V E R E A D F A I L U R E —

Possible hard drive failure during hard-drive start test (see "Contacting Dell" on page 69 for assistance).

K E Y B O A R D F A I L U R E — Keyboard failure or keyboard cable loose.

Troubleshooting

NO B O O T D E V I C E A V A I L A B L E — No bootable partition on hard drive, or the hard drive cable is loose, or no bootable device exists.

•If the hard drive is your boot device, ensure that the cables are connected and that the drive is installed properly and partitioned as a boot device.

•Enter system setup and ensure that the boot sequence information is correct (see your

Service Manual at support.dell.com).

NO T I M E R T I C K I N T E R R U P T — A chip on the system board might be malfunctioning or system board failure (see "Contacting Dell" on page 69 for assistance).

USB O V E R C U R R E N T E R R O R — Disconnect the USB device. Use external power source for the USB device.

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Contents Setup Quick Reference Guide Model Dcmtlf July U792G Contents Dell Technical Update Service Reinstalling SoftwareFinding Information Technical Support and CustomerAutoTech Service Automated Order-Status Contents Front View About Your ComputerBack View Vostro A100 Back Panel ConnectorsVostro A180 Quick Setup Setting Up Your ComputerSetting Up Your Computer Internet service Installing Your Computer in an Enclosure Connecting to the Internet Microsoft Windows Vista Operating System Setting Up Your Internet ConnectionTransferring Information to a New Computer Setting Up Your Computer Processor SpecificationsMB for Intel Pentium Dual-Core processor System Information Vostro A100 Vostro A180Memory Vostro A100 Vostro A180 Interrupt levels Bios chip Nvram10/100 communication Type Integrated Intel integrated video GMA Video Vostro A100Than 512 MB AudioExpansion Bus Vostro A100 Vostro A180 PCI Express lane PCI Express OnePCI Express lanes Drives Vostro A100 Vostro A180Connectors Vostro A100 Vostro A180 Two 7-pin connectors Four 7-pin connectors System board connectorsOne 34-pin connector One 4-pin connectorControls and Lights Vostro A100 Vostro A180 Controls and Lights Vostro A100 Green light Power on stateRear of computer Yellow blinking lightPhysical PowerEnvironmental 15.2 to 3048 m -50 to 10,000 ft Altitude15.2 to 10,668 m -50 to 35,000 ft Airborne contaminant levelPower Lights TroubleshootingTools Beep CodesCode Description Suggested Remedy Repetitive Code Description DA T a Error The hard drive cannot read the data Error MessagesT E N D E D M E M O R Y S I Z E H a S Do not use these characters in filenamesY B O a R D C L O C K L I N E F a I L U R E For C E N S E D C O N T E N T I S N O T a C C E S S I B L E I N OP E R a T I N G S YS T E M N O T F O U N D See the program documentation for installation instructions Click UninstallT R E a D Y Insert a disk into the drive and try again System MessagesR D -D I S K D R I V E R E a D F a I L U R E To start the Hardware Troubleshooter Troubleshooting Software and Hardware ProblemsDell Diagnostics Starting the Dell Diagnostics From Your Hard Drive When to Use the Dell DiagnosticsType 1 to start the CD menu and press Enter to proceed Insert the Drivers and Utilities mediaFollow these tips when troubleshooting your computer Troubleshooting TipsPower Problems Reseat the memory modules see your Memory ProblemsEnsure that the display is connected and powered on Computer stops responding Lockups and Software Problems Computer does not start upRun the Dell Diagnostics see Dell Diagnostics on Program stops responding Then reinstall the programProgram crashes repeatedly Solid blue screen appearsDell Technical Update Service Other software problemsTroubleshooting Drivers Reinstalling SoftwareIdentifying Drivers Click Properties→ Device ManagerClick the Drivers tab→ Roll Back Driver Using the Drivers and Utilities MediaAt the Welcome Dell System Owner screen, click Next Manually Reinstalling DriversRestoring Your Operating System Using Microsoft Windows System RestoreUndoing the Last System Restore Starting System RestoreClick Start Click Undo my last restoration and click NextSelect Repair Your Computer Using Dell Factory Image RestoreDell Factory Image Restore Windows Vista Only Click Finish to restart the computer Using the Operating System Media Before you BeginClick Dell Factory Image Restore If the Install Windows message appears, click Exit Reinstalling WindowsOperating System Media Finding InformationSafety, Regulatory, Warranty, and Support Document/Media/Label Contents Drivers and Utilities MediaBe found at support.dell.com DocumentationSupport.dell.com Document/Media/Label ContentsDell Technology Guide Microsoft Windows License LabelFinding Information Obtaining Assistance Fill out the Diagnostics Checklist onGetting Help Technical Support and Customer Service Online ServicesAutomated Order-Status Service AutoTech ServiceProduct Information Problems With Your OrderBefore You Call Name Date Diagnostics ChecklistFor customers in the United States, call 800-WWW Dell Contacting DellGetting Help Contacting Dell, 63 IndexBeep codes License label Media Operating System media, 59 operating system product key Operating system Dell Factory Image Restore, 56 mediaSetup computer Index Index