Dell A180, A100 specifications Memory Problems, Ensure that the display is connected and powered on

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Troubleshooting

•Ensure that the main power cable and front panel cable are securely connected to the system board (see your Service Manual at support.dell.com).

IF T H E P O W E R L I G H T I S B L U E A N D T H E C O M P U T E R I S N O T R E S P O N D I N G —

•Ensure that the display is connected and powered on.

•If the display is connected and powered on, see "Beep Codes" on page 31.

IF T H E P O W E R L I G H T I S B L I N K I N G B L U E (VO S T R O A100 O N L Y ) — The computer is in standby mode. Press a key on the keyboard, move the mouse, or press the power button to resume normal operation.

E L I M I N A T E I N T E R F E R E N C E — Some possible causes of interference are:

•Power, keyboard, and mouse extension cables

•Too many devices connected to the same power strip

•Multiple power strips connected to the same electrical outlet

Memory Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety information that shipped with your computer.

IF Y O U R E C E I V E A N I N S U F F I C I E N T M E M O R Y M E S S A G E —

•Save and close any open files and exit any open programs you are not using to see if that resolves the problem.

•See the software documentation for minimum memory requirements. If necessary, install additional memory (see your Service Manual at support.dell.com).

•Reseat the memory modules (see your

Service Manual at support.dell.com) to ensure that your computer is successfully communicating with the memory.

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Contents Setup Quick Reference Guide Model Dcmtlf July U792G Contents Finding Information Reinstalling SoftwareDell Technical Update Service Technical Support and CustomerAutoTech Service Automated Order-Status Contents About Your Computer Front ViewBack View Back Panel Connectors Vostro A100Vostro A180 Setting Up Your Computer Quick SetupSetting Up Your Computer Internet service Installing Your Computer in an Enclosure Connecting to the Internet Setting Up Your Internet Connection Microsoft Windows Vista Operating SystemTransferring Information to a New Computer Setting Up Your Computer MB for Intel Pentium Dual-Core processor SpecificationsProcessor System Information Vostro A100 Vostro A18010/100 communication Interrupt levels Bios chip NvramMemory Vostro A100 Vostro A180 Than 512 MB Video Vostro A100Type Integrated Intel integrated video GMA AudioExpansion Bus Vostro A100 Vostro A180 PCI Express lanes PCI Express OnePCI Express lane Drives Vostro A100 Vostro A180Connectors Vostro A100 Vostro A180 One 34-pin connector System board connectorsTwo 7-pin connectors Four 7-pin connectors One 4-pin connectorControls and Lights Vostro A100 Vostro A180 Rear of computer Green light Power on stateControls and Lights Vostro A100 Yellow blinking lightPower PhysicalEnvironmental 15.2 to 10,668 m -50 to 35,000 ft Altitude15.2 to 3048 m -50 to 10,000 ft Airborne contaminant levelTools TroubleshootingPower Lights Beep CodesCode Description Suggested Remedy Repetitive Code Description Error Messages DA T a Error The hard drive cannot read the dataDo not use these characters in filenames T E N D E D M E M O R Y S I Z E H a SY B O a R D C L O C K L I N E F a I L U R E For C E N S E D C O N T E N T I S N O T a C C E S S I B L E I N OP E R a T I N G S YS T E M N O T F O U N D Click Uninstall See the program documentation for installation instructionsSystem Messages T R E a D Y Insert a disk into the drive and try againR D -D I S K D R I V E R E a D F a I L U R E Dell Diagnostics Troubleshooting Software and Hardware ProblemsTo start the Hardware Troubleshooter When to Use the Dell Diagnostics Starting the Dell Diagnostics From Your Hard DriveInsert the Drivers and Utilities media Type 1 to start the CD menu and press Enter to proceedPower Problems Troubleshooting TipsFollow these tips when troubleshooting your computer Ensure that the display is connected and powered on Memory ProblemsReseat the memory modules see your Run the Dell Diagnostics see Dell Diagnostics on Lockups and Software Problems Computer does not start upComputer stops responding Program crashes repeatedly Then reinstall the programProgram stops responding Solid blue screen appearsOther software problems Dell Technical Update ServiceTroubleshooting Identifying Drivers Reinstalling SoftwareDrivers Click Properties→ Device ManagerUsing the Drivers and Utilities Media Click the Drivers tab→ Roll Back DriverManually Reinstalling Drivers At the Welcome Dell System Owner screen, click NextUsing Microsoft Windows System Restore Restoring Your Operating SystemClick Start Starting System RestoreUndoing the Last System Restore Click Undo my last restoration and click NextDell Factory Image Restore Windows Vista Only Using Dell Factory Image RestoreSelect Repair Your Computer Click Dell Factory Image Restore Using the Operating System Media Before you BeginClick Finish to restart the computer Reinstalling Windows If the Install Windows message appears, click ExitFinding Information Operating System MediaBe found at support.dell.com Document/Media/Label Contents Drivers and Utilities MediaSafety, Regulatory, Warranty, and Support DocumentationDell Technology Guide Document/Media/Label ContentsSupport.dell.com Microsoft Windows License LabelFinding Information Getting Help Fill out the Diagnostics Checklist onObtaining Assistance Online Services Technical Support and Customer ServiceAutoTech Service Automated Order-Status ServiceProblems With Your Order Product InformationBefore You Call Diagnostics Checklist Name DateContacting Dell For customers in the United States, call 800-WWW DellGetting Help Beep codes IndexContacting Dell, 63 License label Media Operating system Dell Factory Image Restore, 56 media Operating System media, 59 operating system product keySetup computer Index Index