Appendix B. Troubleshooting
Before beginning the troubleshooting process, please check the System Re- quirements found in Chapter 1 have been met. If not, resolve the System Re- quirement deficiencies before attempting to troubleshoot further.
B.1 Troubleshooting with the Status LEDs
Consult Chapter 2.1 for information on the normal operation of the LEDs. For brevity, this table only shows abnormal or unusual status conveyed by the LEDs.
LEDs | Function | Color | Status | Problem | Suggestions |
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| Description |
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Power | Power | Green | Off | No power to unit | Check power adapter |
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| and source |
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1,2,3,4 |
| Left: | Green | Off | No network | Check network cable |
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| connection | connection |
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| Right: | Green | Off | 10 Mbps opera- |
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| 100 Mbps |
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| tion |
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WAN | Green | Off | No network | Check broadband |
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| connection | modem, check net- |
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| work cable connec- |
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| tion |
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Printer* | Printer Status | Green | Off | No print server |
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| activity | server drivers |
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COM** | Green | Off | No modem de- | Verify that the router |
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| Modem Status |
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| tected | is configured for |
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| “WAN |
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| Modem.” Check |
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| network cable con- |
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| nection |
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Status | Router Status | Amber | On | If LED stays on, you |
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| test or router is | are using firmware |
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| being configured | previous to 2.5. This |
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| is normal. |
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Wireless | Wireless Status | Green | Off | No wireless | Check network cable |
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| connection OR | connection. |
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| no traffic de- |
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| tected |
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| * FR3004LC/FR3002AL models only **FR3004C/FR3004LC models only | ||||
User’s Manual |
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| 59 |