Asante Technologies FR3000 Series user manual Appendix B. Troubleshooting, 3,4

Page 59

Appendix B. Troubleshooting

Before beginning the troubleshooting process, please check the System Re- quirements found in Chapter 1 have been met. If not, resolve the System Re- quirement deficiencies before attempting to troubleshoot further.

B.1 Troubleshooting with the Status LEDs

Consult Chapter 2.1 for information on the normal operation of the LEDs. For brevity, this table only shows abnormal or unusual status conveyed by the LEDs.

LEDs

Function

Color

Status

Problem

Suggestions

 

 

 

 

 

 

Description

 

 

 

 

 

 

 

 

 

 

Power

Power

Green

Off

No power to unit

Check power adapter

 

 

 

 

 

 

 

and source

 

1,2,3,4

 

Left:

Green

Off

No network

Check network cable

 

 

 

Link-Activity

 

 

connection

connection

 

 

 

Right:

Green

Off

10 Mbps opera-

 

 

 

 

100 Mbps

 

 

tion

 

 

 

 

 

 

 

 

 

WAN

Link-Activity

Green

Off

No network

Check broadband

 

 

 

 

 

 

connection

modem, check net-

 

 

 

 

 

 

 

work cable connec-

 

 

 

 

 

 

 

tion

 

Printer*

Printer Status

Green

Off

No print server

Re-install printer

 

 

 

 

 

 

activity

server drivers

 

 

 

 

 

 

 

 

COM**

Dial-Up

Green

Off

No modem de-

Verify that the router

 

 

 

Modem Status

 

 

tected

is configured for

 

 

 

 

 

 

 

“WAN Type=Dial-up

 

 

 

 

 

 

 

Modem.” Check

 

 

 

 

 

 

 

network cable con-

 

 

 

 

 

 

 

nection

 

Status

Router Status

Amber

On

Power-on self-

If LED stays on, you

 

 

 

 

 

 

test or router is

are using firmware

 

 

 

 

 

 

being configured

previous to 2.5. This

 

 

 

 

 

 

 

is normal.

 

Wireless

Wireless Status

Green

Off

No wireless

Check network cable

 

 

 

 

 

 

connection OR

connection.

 

 

 

 

 

 

no traffic de-

 

 

 

 

 

 

 

tected

 

 

 

 

 

* FR3004LC/FR3002AL models only **FR3004C/FR3004LC models only

User’s Manual

 

 

 

 

59

Image 59
Contents FriendlyNET Cable/DSL Router Before You Start Quick Start Guide Determine Your TCP/IP SettingsItem No TCP/IP Control Panel Description Your Setting Windows 95/98/ME Item No IP Configuration Description Your SettingWindows NT/2000 Configure Your Router Install The HardwareBasic configuration of your Asanté router is now complete Will my printer work with the FR3000 series router? Frequently Asked QuestionsTable of Contents Asanté FriendlyNET Cable/DSL Router Introduction Functions and FeaturesPackage Contents Front Panel Information Hardware InstallationRear Panel Information Installation OverviewPorts Function Specification Wireless PCDetailed Hardware Installation Asanté FriendlyNET Cable/DSL Router Setting Dhcp for Apple Macintosh Computers Configuring Dhcp for Macintosh ComputersAsanté FriendlyNET Cable/DSL Router Configuring TCP/IP Configuring Dhcp for Windows ComputersSetting Dhcp For Windows Manually Setting IP Addresses Configuring Your Router Using the Setup Screen Setup ScreenCable @Home-Like DSL/PPP overEthernet DSL always onItemDescription Auto Reconnect Dynamic IPDSL/PPP over Ethernet Cable @Home-like DSL always onCable Static IP Cable BigPondStatic IP Address Dial-Up Pptp Point-to-Point Tunneling Protocol IsdnAsanté FriendlyNET Cable/DSL Router Router Status Status ScreenPeripheral Status Renew/Release IP AddressCopy from Client View Log Other Status FeaturesAsanté FriendlyNET Cable/DSL Router Security Screen Change Administrator’s Pass- wordSecurity Options Port Access ControlGroup Group Members Access Right CommentsDefault Popular ApplicationsHardware MAC Address Control Go to the Advanced Security screen Advanced Security ScreenAsanté FriendlyNET Cable/DSL Router Advanced Screen Advanced Router SetupUpgrade Firmware Distributed Servers Setup Screen Virtual Servers Dhcp Server SetupAsanté FriendlyNET Cable/DSL Router Configuring the Wireless Connections Wireless ScreenConfiguring the WEP Security Settings Configuring the Wireless Setup OptionsWEP Security Settings Screen WEP Security and Apple Airport Wireless Cards Tips for Better Wireless Reception Sharing a Printer With Macintosh OS Network Print ServerCreating the Desktop Icon Select Change under Internet Printer and click OK Installing Printer Drivers For Windows Configuring Windows NT Systems Asanté FriendlyNET Cable/DSL Router Security Hooks and Screws Other Security FeaturesRouter Placement IP 192.168.123.254 Enter Console Mode PW admin Enter Click the Release All button Click the Renew All button Appendix A. Renewing Client IP AddressesWindows 95/98/Me Windows NT/2000Macintosh 3,4 Appendix B. TroubleshootingTroubleshooting with the Status LEDs Run… Problems Accessing RouterCabling Problems Other Hints about Cabling Appendix C. Glossary Asanté FriendlyNET Cable/DSL Router Schemescheme-specific-part Asanté FriendlyNET Cable/DSL Router User’s Manual Asanté FriendlyNET Cable/DSL Router FCC Compliance Statement CE Declaration of Conformity Safety AdvisoryAppendix E Online Registration Asanté FriendlyNET Cable/DSL Router Security Log Appendix F System Log InterpretationDhcp Log for Dynamic IP Address Connection on Demand LogUser’s Manual PPPoE Log for PPP over Ethernet Padi sent ServicenameUser’s Manual Pptp Log Error CauseDial-up Log for Dial-Up Network COM2 is in console modePPP Log for DUN, PPPoE and Pptp AuthenticationresultPrint Server Log Configuration LogAsanté FriendlyNET Cable/DSL Router User’s Manual Home/Office Solutions Enterprise Solutions