Frequently Asked Questions
Q:Will my printer work with the FR3000 series router?
A:For a printer to work with the FR3004LC or FR3002AL models, it needs to have a parallel printer connection with an appropriate printer cable.
Q:The Print Server function works fine with my Windows machines. Can I utilize the Print Server function from my Macintosh?
A:Yes, provided the installed printer supports PostScript printing. If you are unsure whether the printer supports PostScript printing, contact the printer manufacturer. See Chapter 10.1 of the User’s Manual for direc- tions on installing a network Printer icon on the Macintosh. Or, see the Router Guide at Asanté’s web site, at http://www.asante.com/ routerguide/index.html
Q:Why can’t my browser contact the router?
A:The most common reason is that your IP address is not in the same network segment as the router. You must set the address of your client computer to 192.168.123.xxx (where xxx represents any unused num- ber between 1 and 253) in your network setup control panel. This can be done manually or using DHCP. If using DHCP does not give you a
good address, switch to manual configuration for the router setup.
Q:Do I have to remove the software my ISP had me install when I first
signed up?
A:Yes. All of the communication with the ISP should be performed by the router. The software installed by the ISP will conflict with the operation of the router. You must also remove references to the ISPs search do- mains and search paths for all computers within the local network
(LAN). This will also either delay or prevent satisfactory performance.
Q:What are some of the programs/extensions I need to remove before
installing the router?
A:We have found a large number of programs, both in the Macintosh and PC environments that have been installed by ISPs during their setup. A partial list includes: MacPoET, MacPoET Extension, WinPOET, Enter- net, PBIenternet, PBIenternet Extension, PBIenternet Lock Module, Ivasion WinPOET, NTS Communication Extension, Enternet, Enternet Extension, Enternet Log Module, NTS Login extension, NTS Communi- cations Extension, Access Manager (not Internet Access Manager from Apple), etc. Some of the French extensions: gestionnaire d’accés, ges- tionnaire extension, sympatico extension, etc.
Note: A more complete FAQ document can be found on the FR3000 series
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