NETGEAR WN604 user manual Troubleshooting with the LEDs, All LEDs Are Off, WiFi LED Is Off

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Wireless N150 Access Point WN604

Troubleshooting with the LEDs

You can use the LEDs on the front panel of the access point for troubleshooting.

All LEDs Are Off

It takes a few seconds for the Power LED to light up. Wait a minute and check the Power LED again.

If the access point has no power.

•Make sure the power adapter is connected to the access point..

•Make sure the power adapter is connected to a functioning power outlet. If it is in a power strip, make sure the power strip is turned on. If it is plugged directly into the wall, verify that it is not a switched outlet.

•Make sure you are using the correct NETGEAR power adapter supplied with your access point.

WiFi LED Is Off

The wireless radio is turned off or the antenna is not working. There are two ways to turn off the wireless radio--the Wireless On/Off button on the side of the access point, and the Schedule Wireless Radio feature.

Wireless On/Off

Figure 7. You can use the Wireless On/Off button to control the wireless radio

For information about the Schedule Wireless Radio feature, see Schedule the Wireless Radio on page 46.

Check the following:

1.Make sure that the wireless radio is turned on. If it is, and the WiFi LED stays off, disconnect the access point from its power source and then plug it in again.

2.Make sure the antenna is securely connected to the access point.

3.Contact NETGEAR technical support if the WiFi LED remains off.

Troubleshooting

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Contents Wireless N150 Access Point WN604 Technical Support Contents Appendix a Supplemental Information Getting Started About the Access Point Compatible Netgear SwitchesHardware Description System RequirementsWhat’s In the Box Front Panel Front panel LEDsRear Panel WN604 rear panelSide Panel Product LabelInstallation and Basic Configuration Log In to the Access Point  To log in to the access pointInstall the Access Point Configure the System Settings for Your Location To set up the access point for your location Set the Time Set Basic IP Options To configure the basic IP settings of your access point Configure Wireless Access Deploy the Access Point To configure your wireless settings for 11b/bg/ng  To deploy the access pointVerify Wireless Connectivity Wireless Equipment Placement and Range Guidelines To configure the wireless settings Wireless SettingsWireless Settings Screen Fields Wireless N150 Access Point WN604 Configure Basic QoS Settings Select Configuration Wireless Set Up and Test Basic Wireless Connectivity To set up and test wireless connectivity Wireless N150 Access Point WN604 Configure Security Edit Security Profile Screen Fields  To configure a security profileSecurity Profiles Authentication Settings Wireless Security Options Manually Configure Security Configure WPA2, or WPA2 + WPA, or WPAConfigure WEP  To configure WEP data encryptionWi-Fi Protected Setup WPS  To configure WPS To add a client when logged in to the access point Use WPS to Add a Client to the Wireless Network To add a client using the WPS button Restrict Wireless Access by MAC Address  To restrict access based on MAC addresses Management Upgrade the Wireless Access Point Firmware Configuration File Management  To back up your current settings To restore the factory settings Change the Administrator Password  To change the administrator passwordEnable the SysLog Server Activity Log View Summary Information System Screen Fields To access Statistics information Network Traffic StatisticsAvailable Wireless Station Statistics Statistic Screen Fields To view the available wireless stations Advanced Configuration  To schedule the wireless radio Schedule the Wireless RadioAdvanced Wireless Settings Advanced Wireless Settings Screen Fields Advanced QoS Settings  To configure advanced QoS settingsEnable Wireless Bridging QoS queues and parameters To configure bridging on your access point Select the Enable Wireless Bridging check boxWireless N150 Access Point WN604 Configure a Point-to-Point Bridge Wireless point-to-point bridge setupConfigure a Point-to-Multi-Point Wireless Bridge Wireless point-to-multipoint bridge setupWireless N150 Access Point WN604 Troubleshooting All LEDs Are Off Troubleshooting with the LEDsWiFi LED Is Off LAN LED Is Off Cannot Access the Internet or the LAN WirelesslyCannot Connect to the Access Point to Configure It Time-Out Error Supplemental Information Factory Default Settings  To clear all data and restore the factory default valuesAuto Technical Specifications WN604 Technical SpecificationsNetgear Wireless Routers, Gateways, APs Notification of ComplianceNotification of Compliance FCC Requirements for Operation in the United States Industry Canada Interference Reduction Table Wireless N150 Access Point WN604 Notification of Compliance