NETGEAR N450/CG3000Dv2 user manual Cable ISP Contact Information

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N450 WiFi Cable Modem Router Model N450/CG3000Dv2

You can also visit your cable ISP’s website and follow the onscreen instructions to set up your Internet service.

Cable ISP	Contact Information

Cablevision	www.cablevision.com
	www.optimum.com/contactus.jsp

Charter	1-888-438-2427
	https://install.charter.com/

Comcast	1-800-COMCAST (1-800-266-2278)
	https://www.comcast.com/activate/

Cox	1-877-891-2899
	ww2.cox.com

Optimum	http://play.optimum.net
	https://www.optimum.net/support/phone-list/

Time Warner Cable	1-800-892-2253
	http://www.timewarnercable.com/

Note: The contact information listed might change. You can also find the contact number in your monthly Internet service billing statement.

2.When asked, provide the modem router’s serial number and MAC address located on the product label on the modem router.

For more information, see Label on page 10.

3.Wait for your cable ISP to confirm that your modem router is active.

4.If you do not have an Internet connection with the modem router, ask your cable ISP to look for your modem router online, and do one of the following depending on what your cable ISP tells you about your modem router:

•If the modem routeris not visible, your cable ISP can give you instructions to verify why the modem routerdoes not connect with your high-speed Internet service.

•If your cable Internet service provider can confirm that the modem router is visible, reboot the computer that is connected to the modem router. Try checking your online status again.

Connecting to the Internet

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Contents N450 WiFi Cable Modem Router Model N450/CG3000Dv2 Compliance SupportTrademarks Contents Appendix a Supplemental Information Connecting to the Internet Ethernet cable Power adapter Modem router Hardware FeaturesUnpack Your Modem Router Front Panel WPS Back Panel Position Your Modem Router Label To position your modem router Cable Your Modem Router  To cable your modem router To use WPS to connect to the WiFi network Connect Computer to the Modem RouterLog In to Your Modem Router  To find and select the WiFi network To log in to the modem router View Basic Settings  To view or configure basic settingsNotify Your Internet Service Provider Cable ISP Contact Information Configuring Your Wireless Network Set Up Your Wireless Network  To view or configure the wireless settingsConfiguring Your Wireless Network Use WPS Wireless Setup Add a Client Using the WPS Button  To add a client to your modem router using the WPS buttonConfiguring Your Wireless Network Add a Client Using a PIN  To add a client to your modem router using a PINSet Up Wi-Fi Multimedia  To set up Wi-Fi MultimediaChange the Password  To change the password Filtering Content View Denial of Service Attack Logs  To view or set up notification of attacks by emailLimit Internet Site Access  To block access to sites containing certain words To allow a keyword that was previously blocked  To block access to certain domains  To unblock a domain Allow Unrestricted Access  To allow unrestricted accessEnable or Disable Modem Router Features  To enable or disable specific firewall features  To enable or disable specific web features  To enable or disable specific NAT ALG Status features Filtering Content Maintaining Your Network View the Modem Router Status  To view the modem router status To view the modem router’s initialization procedure View the Connection StatusBack Up and Restore Your Settings  To back up the settings  To restore the backup settingsView the Event Log  To view or clear the event log Run the Diagnostic Utilities  To run a ping test To clear the results from the display Traceroute Utility  To run a traceroute test To clear the results from the display Maintaining Your Network Advanced Settings Advanced Wireless Settings  To configure advanced wireless settingsConfigure the settings described in the following table MAC FilteringAdvanced Settings  To stop blocking a computer IP Filtering  To set up IP filtering To remove a computer from the list Advanced Settings Port Blocking  To delete a device from the IP Filter List To add a custom service  To delete a custom service from the Active Filters table Port Forwarding Advanced Settings  To configure port triggering Port TriggeringAdvanced Settings  To remove a configured port trigger from the table  To return all trigger and target ranges to zero To set up a DMZ host DMZ Host To configure LAN IP settings LAN IP SetupSelect the Respond to Ping on WAN Port check box Click the Apply button Reserve an IP Address for Dhcp Use  To reserve an IP address for DhcpLAN Switch  To configure the switch ports To disable a LAN port Configure Universal Plug and Play  To configure UPnP To enable NTP Set Networking ProtocolsEnable Network Address Translation  To disable NAT Access a USB Device on the Network To access a USB device from a Windows computer  To access a USB device from a MAC computer Select Go Connect to Server Type smb//192.168.0.5 in the Server Address field To safely remove a USB device Click the Safely Remove USB Device button Troubleshooting Basic Functions Connect to the Modem Router’s Main MenuTroubleshoot a TCP/IP Network Using a Ping Utility Troubleshoot the ISP ConnectionTest the LAN Path to Your Modem Router PingTroubleshooting Supplemental Information Factory Default Settings Factory default settingsTechnical Specifications WPA/WPA2Supplemental Information