D-Link DI-713P manual Troubleshooting, LED’s don’t follow the correct boot-up sequence

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Chapter 6 - Troubleshooting

In the event that you are unable to connect to or use your Broadband Router, please refer to the following troubleshooting guide. After each problem description, a possible cause and problem resolution is provided. If this section does not help you fix the problem, go to the D-Link web site (www.dlink.com) for additional troubleshooting tips. If neither of these helps, please contact D-Link Technical Support for additional help. The phone numbers for Technical Support are in the appendix of this manual under D-Link Offices.

Basic Functions

My Broadband Router will not turn on. No LED’s light up.

Cause:

§The power is not connected or the power switch is set to “Off”. Resolution:

§Connect the power adapter to your Broadband Router and plug it into the power outlet.

§Make sure that the power switch is set to “On”.

Note: Only use the power adapter provided with your Broadband Router. Using any other adapter may damage your Broadband Router.

LED’s don’t follow the correct boot-up sequence.

Cause:

§The unit has a corrupt firmware.

§The unit is not receiving the correct voltage from the power supply.

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Contents

Link DI-713P Contents Page Getting Started Page Introduction to Broadband Router Technology Introduction to Firewalls Introduction to Local Area Networking IP Security IPSec Introduction to Virtual Private NetworkingPoint-to-Point Tunneling Protocol Pptp Standards Based Technology Introduction to Wireless NetworkingInstallation Considerations Page Procedure for Hardware Installation Placement Hardware InstallationSetup LAN connection Setup WAN connectionPower on Connecting this product with your printerPackage Contents Don’t turn it off LED PanelLink/Act 10/100Serial ResetRear Panel Start-up and Log Basic Broadband Router ConfigurationPage Device Information Useful Tools Page Page Page Setup Static IP Address Dynamic IP Address PPP over Ethernet Page Dial-up Network Page Dhcp Page Wireless Print Server Advanced Broadband Router Configuration Page Virtual Server Page Page Special Applications Page Changes Access Control Page Take effect immediately Wireless Page DMZ Host Miscellaneous ItemsNon-Standard FTP Port Remote Administrator HostPage Console Mode Page LED’s don’t follow the correct boot-up sequence TroubleshootingSometimes my Broadband Router stops working or locks up Link or Act LED’s do not turn onLAN Connection Problems Can’t access my Broadband Router Can’t connect to other computers on my LAN Page Internet Application Problems My online game does not work Can’t connect to AOL My E-Mail program doesn’t receive my E-MailPage Appendix 1 Using Ping Page Appendix 2 Using Winipcfg Page Page Page Contacting Technical Support Standards Technical SpecificationsProtocols Supported ManagementAccess Point Frequency Band Wireless Specifications General Wireless SpecificationsAccess Point Number of Channel Access Point Frequency RangeAustralia Link Australasia Link OfficesProduct Type Warranty Period Limited WarrantyPage What You Must Do For Warranty Service What Is Not Covered By anyone other than D-Link CE Mark Warning TrademarksCopyright Statement Advertencia de Marca de la CE WarnungAttenzione FCC WarningVcci Warning Print, type or use block letters Registration Card