Linksys RT31P2-NA manual Am not able to access the Router’s Web-based Utility Setup

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Broadband Router with 2 Phone Ports

D.In the command prompt, type ping followed by your Internet IP address and press the Enter key. The Internet IP Address can be found in the web interface of the Router. For example, if your Internet IP address is 1.2.3.4, you would enter ping 1.2.3.4 and press the Enter key.

•If you get a reply, the computer is connected to the Router.

•If you do NOT get a reply, try the ping command from a different computer to verify that your original computer is not the cause of the problem.

E.In the command prompt, type ping www.linksys.com and press the Enter key.

•If you get a reply, the computer is connected to the Internet. If you cannot open a webpage, try the ping command from a different computer to verify that your original computer is not the cause of the problem.

•If you do NOT get a reply, there may be a problem with the connection. Try the ping command from a different computer to verify that your original computer is not the cause of the problem.

6.I am not getting an IP address on the Internet with my Internet connection.

A.Refer to “Problem #5, I want to test my Internet connection” to verify that you have connectivity.

B.If you need to register the MAC address of your Ethernet adapter with your ISP, please see “Appendix C: Finding the MAC Address and IP Address for Your Ethernet Adapter.” If you need to clone the MAC address of your Ethernet adapter onto the Router, see the MAC Address Clone section of “Chapter 5: Configuring the Router” for details.

C.Make sure you are using the right Internet settings. Contact your ISP to see if your Internet connection type is DHCP, Static IP Address, or PPPoE (commonly used by DSL consumers). Please refer to the Basic Setup section of “Chapter 5: Configuring the Router” for details on Internet Connection Type settings.

D.Make sure you use the right cable. Check to see if the Internet LED is solidly lit.

E.Make sure the cable connecting from your cable or DSL modem is connected to the Router’s Internet port. Verify that the Status page of the Router’s Web-based Utility shows a valid IP address from your ISP.

F.Turn off the computer, Router, and cable/DSL modem. Wait 30 seconds, and then turn on the Router, cable/DSL modem, and computer. Check the Status tab of the Router’s Web-based Utility to see if you get an IP address.

7.I am not able to access the Router’s Web-based Utility Setup page.

A.Refer to “Problem #5, I want to test my Internet connection” to verify that your computer is properly connected to the Router.

B.Refer to “Appendix C: Finding the MAC Address and IP Address for Your Ethernet Adapter” to verify that your computer has an IP Address, Subnet Mask, Gateway, and DNS.

C.Set a static IP address on your system; refer to “Problem #4: I need to set a static IP address on a PC.”

D.Refer to “Problem #13: I need to remove the proxy settings or the dial-up pop-up window (for PPPoE users).”

Appendix A: Troubleshooting

51

Common Problems and Solutions

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Contents Broadband Router How to Use this Guide Copyright and TrademarksWord definition Table of Contents Common Problems and Solutions Frequently Asked Questions Appendix a TroubleshootingAppendix B Upgrading Firmware Ethernet AdapterFront Panel Back Panel23 Applications & Gaming Tab DMZ Welcome IntroductionWhat’s in this Guide? Broadband Router with 2 Phone Ports Networking Basics An Introduction to Local Area NetworksUse of IP Addresses Networking Basics Use of IP Addresses Phone2 Getting to Know the RouterFront Panel Overview Connecting the RouterConnect a PC Connection InstructionsConfiguring the Router SetupSecurity Voice AdministrationApplications & Gaming StatusSetup Tab Basic Setup How to Access the Web-based UtilityInternet Setup Internet Connection TypePPPoE Static IPPptp RAS for SingTelHeart Beat Signal Heart Beat SignalOptional Settings Network SetupNetwork Address Server Settings Dhcp Router IPTime Setting Setup Tab Ddns DynDNS.orgTZO.com MAC Clone Setup Tab MAC Address CloneAdvanced Routing Setup Tab Advanced Routing13 Routing Table Entry List Filter IP Address Range Security Tab FilterFilter Port Range Filter MAC AddressConfiguring the Router Security Tab Filter VPN Passthrough Security Tab VPN PassthroughVoice Tab System Stun SettingsVoice Tab Line1 Settings NAT Traversal SettingsSubscriber Information Speed Dial Settings Call Forward SettingsSupplementary Service Settings Distinctive Ring SettingsVoice Quality Settings 19 Voice Tab Line2 Voice Tab Line2 SettingsConfiguring the Router Voice Tab Line2 Settings Voice Quality Settings Applications & Gaming Tab Port Range Forwarding Port Range ForwardingPort Range Port Triggering Applications & Gaming Tab Port TriggeringTriggered Range Forwarded RangeUPnP Forwarding Applications & Gaming Tab UPnP ForwardingBroadband Router with 2 Phone Ports DMZ Applications & Gaming Tab DMZApplications & Gaming Tab QoS Application-based QoSPort-based QoS Voice QoS Router Password Administration Tab ManagementLocal Router Access Remote Router Access26 Backup & Restore Configuration Backup and RestoreLog Administration Tab LogFactory Defaults Administration Tab Factory DefaultsUpgrade Firmware Administration Tab Firmware UpgradeInformation Status Tab VoiceLine1 Status Line2 Status33 Status Tab Router Status Tab RouterLocal Network Status Tab Local NetworkCommon Problems and Solutions Appendix a TroubleshootingFor Windows 98 and Millennium For WindowsNeed to set a static IP address on a PC Want to test my Internet connection For Windows XPFor Windows Am not able to access the Router’s Web-based Utility Setup Need to set up a server behind my Router TCP Application Start and End Protocol IP Address EnabledCan’t get the Internet game, server, or application to work Need to upgrade the firmware To start over, I need to set the Router to factory defaultFor Microsoft Internet Explorer 5.0 or higher For Netscape 4.7 or higherMy DSL service’s PPPoE is always disconnecting Firmware upgrade failedNeed to use port triggering Frequently Asked Questions If all else fails in the installation, what can I do? Does the Router support ICQ send file?How can I block corrupted FTP downloads? What is DMZ Hosting? Is the Router cross-platform compatible?How many ports can be simultaneously forwarded? Which modems are compatible with the Router? How can I check whether I have static or Dhcp IP addresses?How do I get mIRC to work with the Router? Appendix B Upgrading Firmware Figure B-1 Upgrade FirmwareWindows 2000 or XP Instructions Windows 98 or Me InstructionsFigure C-3 MAC Address/Physical Address For the Router’s Web-based UtilityAppendix D Windows Help Shared ResourcesNetwork Neighborhood/My Network Places Appendix E Glossary Broadband Router with 2 Phone Ports Broadband Router with 2 Phone Ports Broadband Router with 2 Phone Ports Broadband Router with 2 Phone Ports Appendix F Specifications Operating Humidity Storage TempStorage Humidity 0ºC to 40ºC 32ºF to 104ºFLimited Warranty Appendix G Warranty InformationFCC Statement Appendix H Regulatory InformationAppendix I Contact Information Need to contact Linksys?Information section in this Guide

RT31P2-NA specifications

The Linksys RT31P2-NA is a versatile voice-over-IP (VoIP) router designed to seamlessly combine internet connectivity with telephone services. Targeted at home users and small businesses, the device acts as a gateway through which users can connect multiple computers and internet-enabled devices while also facilitating digital phone services.

One of the standout features of the RT31P2-NA is its ability to support multiple voice lines, allowing users to make and receive calls while simultaneously using the internet. This dual functionality is made possible by its built-in VoIP capabilities, which leverage Session Initiation Protocol (SIP) technology, ensuring high-quality voice calls without interruptions from internet traffic.

In terms of connectivity, the router includes a standard Ethernet WAN port and four Ethernet LAN ports, providing ample options for wired connections to various devices. This setup is ideal for households or small offices that require stable, high-speed internet access across numerous devices. Additionally, the router features two telephone ports, allowing users to connect traditional analog phones directly for VoIP services.

Security is a key characteristic of the RT31P2-NA. It incorporates advanced security protocols such as WPA2 encryption and firewall capabilities to protect users' networks from unauthorized access and cyber threats. The router also supports Quality of Service (QoS) features, enabling users to prioritize bandwidth allocation for voice calls and other critical applications, ensuring minimal lag and superior call quality.

The design of the RT31P2-NA is user-friendly, with an intuitive interface that simplifies the setup process. The integrated configuration wizard helps users connect to their internet service and set up telephony services with ease. Furthermore, firmware updates can be easily managed, keeping the device secure and running optimally.

Moreover, Linksys is known for its reliable customer support and warranty services, which enhance the overall experience for users. The RT31P2-NA is a robust option for individuals and small businesses looking to streamline their communication needs while enjoying reliable internet connectivity. Whether for personal use or office applications, this router delivers a balanced mix of performance, functionality, and ease of use.
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