Linksys RT31P2 manual Configuring the Router for details

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Broadband Router with 2 Phone Ports

• For Windows 2000 and XP, click Start and Run. In the Open field, type cmd. Press the Enter key or click the OK button.

C. In the command prompt, type ping 192.168.15.1 and press the Enter key.

• If you get a reply, the computer is communicating with the Router.

• If you do NOT get a reply, check the cable, and make sure Obtain an IP address automatically is selected in the TCP/IP settings for your Ethernet adapter.

D. In the command prompt, type ping followed by your Internet IP address and press the Enter key. The Internet IP Address can be found in the web interface of the Router. For example, if your Internet IP address is 1.2.3.4, you would enter ping 1.2.3.4 and press the Enter key.

• If you get a reply, the computer is connected to the Router.

• If you do NOT get a reply, try the ping command from a different computer to verify that your original computer is not the cause of the problem.

E. In the command prompt, type ping www.linksys.com and press the Enter key.

• If you get a reply, the computer is connected to the Internet. If you cannot open a webpage, try the ping command from a different computer to verify that your original computer is not the cause of the problem.

• If you do NOT get a reply, there may be a problem with the connection. Try the ping command from a different computer to verify that your original computer is not the cause of the problem.

5. I am not getting an IP address on the Internet with my Internet connection.

	A. Refer to “Problem #4, I want to test my Internet connection” to verify that you have connectivity.
	B. If you need to register the MAC address of your Ethernet adapter with your ISP, please see “Appendix B:
	Finding the MAC Address and IP Address for Your Ethernet Adapter.” If you need to clone the MAC
	address of your Ethernet adapter onto the Router, see the MAC Address Clone section of “Chapter 5:
	Configuring the Router” for details.
52	Appendix A: Troubleshooting
	Common Problems and Solutions

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Contents Broadband Router Copyright and Trademarks How to Use this GuideWord definition Table of Contents Appendix a Troubleshooting Common Problems and Solutions Frequently Asked QuestionsBack Panel Front Panel16 Security Tab VPN Passthrough Introduction WelcomeWhat’s in this Guide? Introduction What’s in this Guide? Broadband Router with 2 Phone Ports An Introduction to Local Area Networks Networking BasicsUse of IP Addresses Networking Basics Getting to Know the Router Back PanelFront Panel Proceed to Connecting the Router Broadband Router with 2 Phone Ports Connecting the Router OverviewConnection Instructions Connect a PCConfiguring the Router SetupVoice SecurityApplications & Gaming Administration How to Access the Web-based UtilityStatus Internet Connection Type Setup Tab Basic SetupInternet Setup Obtain an IP automaticallyStatic IP PPPoERAS for SingTel PPPoEPptp Heart Beat Signal Heart Beat SignalRouter IP Network SetupOptional Settings Packet a unit of data sent over a networkNetwork Address Server Settings Dhcp Setup Tab Ddns Time SettingDynDNS.org TZO.comSetup Tab MAC Address Clone MAC CloneSetup Tab Advanced Routing Advanced Routing13 Routing Table Entry List Filter Port Range Security Tab FilterFilter IP Address Range Filter MAC AddressBlock WAN Requests 15 Filtered MAC AddressSecurity Tab VPN Passthrough VPN PassthroughPort Range Forwarding Voice TabApplications & Gaming Tab Port Range Forwarding Port RangePort Triggering Applications & Gaming Tab Port TriggeringTriggered Range UPnP Forwarding Applications & Gaming Tab UPnP ForwardingForwarded Range Configuring the Router Broadband Router with 2 Phone Ports Applications & Gaming Tab DMZ DMZApplications & Gaming Tab QoS Application-based QoSPort-based QoS Specific Port# fieldsVoice QoS Local Router Access Administration Tab ManagementRouter Password Remote Router AccessBackup and Restore UPnPAdministration Tab Log LogAdministration Tab Firmware Upgrade Administration Tab Factory DefaultsFirmware the programming code that runs a networking device Line1 Status Status Tab VoiceInformation Line2 StatusStatus Tab Router 31 Status Tab RouterStatus Tab Local Network Local NetworkAppendix a Troubleshooting Common Problems and SolutionsFor Windows 98 and Millennium Need to set a static IP address on a PCFor Windows For Windows XPWant to test my Internet connection For Windows XP Configuring the Router for details Am not able to access the Router’s Web-based Utility Setup Need to set up a server behind my Router Application Start and End Protocol IP Address Enabled TCPCan’t get the Internet game, server, or application to work Broadband Router with 2 Phone Ports For Microsoft Internet Explorer 5.0 or higher To start over, I need to set the Router to factory defaultMy DSL service’s PPPoE is always disconnecting For Netscape 4.7 or higherBroadband Router with 2 Phone Ports Need to use port triggering Can I make calls if my Internet connection is down? Frequently Asked QuestionsHow do I make a phone call? Can I make calls while I’m browsing the Internet?Is IPSec Passthrough supported by the Router? Where is the Router installed on the network?Does the Router support IPX or AppleTalk? How can I block corrupted FTP downloads? Broadband Router with 2 Phone Ports What is DMZ Hosting? If all else fails in the installation, what can I do?Will the Router function in a Macintosh environment? Which modems are compatible with the Router? Is the Router cross-platform compatible?How many ports can be simultaneously forwarded? How can I check whether I have static or Dhcp IP addresses?Figure B-1 IP Configuration Screen Windows 98 or Me InstructionsWindows 2000 or XP Instructions For the Router’s Web-based UtilityShared Resources Appendix C Windows HelpNetwork Neighborhood/My Network Places Appendix C Windows Help Appendix D Glossary Appendix D Glossary Broadband Router with 2 Phone Ports Packet a unit of data sent over a network Broadband Router with 2 Phone Ports Broadband Router with 2 Phone Ports Appendix E Specifications Two Standard Phone Ports, One Power PortAppendix E Specifications Appendix F Warranty Information Limited WarrantyAppendix F Warranty Information Appendix G Regulatory Information FCC StatementAppendix G Regulatory Information Appendix H Contact Information Appendix H Contact Information