Linksys RT31P2 manual Am not able to access the Router’s Web-based Utility Setup

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C.Make sure you are using the right Internet settings. Contact your ISP to see if your Internet connection type is DHCP, Static IP Address, or PPPoE (commonly used by DSL consumers). Please refer to the Basic Setup section of “Chapter 5: Configuring the Router” for details on Internet Connection Type settings.

D.Make sure you use the right cable. Check to see if the Internet LED is solidly lit.

E.Make sure the cable connecting from your cable or DSL modem is connected to the Router’s Internet port. Verify that the Status page of the Router’s Web-based Utility shows a valid IP address from your ISP.

F.Turn off the computer, Router, and cable/DSL modem. Wait 30 seconds, and then turn on the Router, cable/DSL modem, and computer. Check the Status tab of the Router’s Web-based Utility to see if you get an IP address.

6.I am not able to access the Router’s Web-based Utility Setup page.

A.Refer to “Problem #4, I want to test my Internet connection” to verify that your computer is properly connected to the Router.

B.Refer to “Appendix B: Finding the MAC Address and IP Address for Your Ethernet Adapter” to verify that your computer has an IP Address, Subnet Mask, Gateway, and DNS.

C.Set a static IP address on your system; refer to “Problem #3: I need to set a static IP address on a PC.”

D.Refer to “Problem #12: I am a PPPoE user, and I need to remove the proxy settings or the dial-up pop-up window.”

7.I can’t get my Virtual Private Network (VPN) to work through the Router.

Access the Router’s web interface by going to http://192.168.15.1 or the IP address of the Router, and go to the Security => VPN Passthrough tab. Make sure you have IPsec passthrough and/or PPTP passthrough enabled.

VPNs that use IPSec with the ESP (Encapsulation Security Payload known as protocol 50) authentication will work fine. At least one IPSec session will work through the Router; however, simultaneous IPSec sessions may be possible, depending on the specifics of your VPNs.

Appendix A: Troubleshooting

Broadband Router with 2 Phone Ports

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Common Problems and Solutions

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Contents Broadband Router Word definition How to Use this GuideCopyright and Trademarks Table of Contents Common Problems and Solutions Frequently Asked Questions Appendix a TroubleshootingFront Panel Back Panel16 Security Tab VPN Passthrough Welcome IntroductionWhat’s in this Guide? Introduction What’s in this Guide? Broadband Router with 2 Phone Ports Use of IP Addresses Networking BasicsAn Introduction to Local Area Networks Networking Basics Back Panel Getting to Know the RouterFront Panel Proceed to Connecting the Router Broadband Router with 2 Phone Ports Overview Connecting the RouterConnect a PC Connection InstructionsSetup Configuring the RouterApplications & Gaming SecurityVoice Status How to Access the Web-based UtilityAdministration Obtain an IP automatically Setup Tab Basic SetupInternet Setup Internet Connection TypePPPoE Static IPPPPoE RAS for SingTelPptp Heart Beat Signal Heart Beat SignalPacket a unit of data sent over a network Network SetupOptional Settings Router IPNetwork Address Server Settings Dhcp Time Setting Setup Tab DdnsTZO.com DynDNS.orgMAC Clone Setup Tab MAC Address CloneAdvanced Routing Setup Tab Advanced Routing13 Routing Table Entry List Filter MAC Address Security Tab FilterFilter IP Address Range Filter Port Range15 Filtered MAC Address Block WAN RequestsVPN Passthrough Security Tab VPN PassthroughPort Range Voice TabApplications & Gaming Tab Port Range Forwarding Port Range ForwardingTriggered Range Applications & Gaming Tab Port TriggeringPort Triggering Forwarded Range Applications & Gaming Tab UPnP ForwardingUPnP Forwarding Configuring the Router Broadband Router with 2 Phone Ports DMZ Applications & Gaming Tab DMZApplication-based QoS Applications & Gaming Tab QoSSpecific Port# fields Port-based QoSVoice QoS Remote Router Access Administration Tab ManagementRouter Password Local Router AccessUPnP Backup and RestoreLog Administration Tab LogFirmware the programming code that runs a networking device Administration Tab Factory DefaultsAdministration Tab Firmware Upgrade Line2 Status Status Tab VoiceInformation Line1 Status31 Status Tab Router Status Tab RouterLocal Network Status Tab Local NetworkCommon Problems and Solutions Appendix a TroubleshootingNeed to set a static IP address on a PC For Windows 98 and MillenniumFor Windows XP For WindowsWant to test my Internet connection For Windows XP Configuring the Router for details Am not able to access the Router’s Web-based Utility Setup Need to set up a server behind my Router TCP Application Start and End Protocol IP Address EnabledCan’t get the Internet game, server, or application to work Broadband Router with 2 Phone Ports For Netscape 4.7 or higher To start over, I need to set the Router to factory defaultMy DSL service’s PPPoE is always disconnecting For Microsoft Internet Explorer 5.0 or higherBroadband Router with 2 Phone Ports Need to use port triggering Can I make calls while I’m browsing the Internet? Frequently Asked QuestionsHow do I make a phone call? Can I make calls if my Internet connection is down?Does the Router support IPX or AppleTalk? Where is the Router installed on the network?Is IPSec Passthrough supported by the Router? How can I block corrupted FTP downloads? Broadband Router with 2 Phone Ports Will the Router function in a Macintosh environment? If all else fails in the installation, what can I do?What is DMZ Hosting? How can I check whether I have static or Dhcp IP addresses? Is the Router cross-platform compatible?How many ports can be simultaneously forwarded? Which modems are compatible with the Router?Windows 98 or Me Instructions Figure B-1 IP Configuration ScreenFor the Router’s Web-based Utility Windows 2000 or XP InstructionsNetwork Neighborhood/My Network Places Appendix C Windows HelpShared Resources Appendix C Windows Help Appendix D Glossary Appendix D Glossary Broadband Router with 2 Phone Ports Packet a unit of data sent over a network Broadband Router with 2 Phone Ports Broadband Router with 2 Phone Ports Two Standard Phone Ports, One Power Port Appendix E SpecificationsAppendix E Specifications Limited Warranty Appendix F Warranty InformationAppendix F Warranty Information FCC Statement Appendix G Regulatory InformationAppendix G Regulatory Information Appendix H Contact Information Appendix H Contact Information