NETGEAR DG834GV v2 Restoring the Default Configuration and Password, Problems with Date and Time

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Reference Manual for the Integrated ADSL Modem and Wireless Router with Voice, Model

If your ISP assigned a host name to your PC, enter that host name as the Account Name in the Basic Settings menu.

Your ISP could be rejecting the Ethernet MAC addresses of all but one of your PCs. Many broadband ISPs restrict access by only allowing traffic from the MAC address of your broadband modem, but some ISPs additionally restrict access to the MAC address of a single PC connected to that modem. If this is the case, you must configure your router to “clone” or “spoof” the MAC address from the authorized PC. Refer to your Integrated ADSL Modem and Wirelesss Router Setup Manual.

Restoring the Default Configuration and Password

This section explains how to restore the factory default configuration settings, changing the router’s administration password to password and the IP address to 192.168.0.1. You can erase the current configuration and restore factory defaults in two ways:

Use the Erase function of the Web Configuration Manager (see “Backing Up, Restoring, or Erasing Your Settings” on page 6-1).

Use the Default Reset button on the rear panel of the router. Use this method for cases when the administration password or IP address is not known.

Using the Reset button

To restore the factory default configuration settings without knowing the administration password or IP address, you must use the Default Reset button on the rear panel of the router.

1.Press and hold the Default Reset button until the Test LED turns on (about 10 seconds).

2.Release the Default Reset button and wait for the router to reboot.

Problems with Date and Time

The E-mail menu in the Content Filtering section displays the current date and time of day. The Integrated ADSL Modem Wireless Router with Voice uses the Network Time Protocol (NTP) to obtain the current time from one of several Network Time Servers on the Internet. Each entry in the log is stamped with the date and time of day. Problems with the date and time function can include:

Troubleshooting

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v1.0, September 2006

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Contents NETGEAR, Inc Statement of Conditions TrademarksEuropean Union Statement of Compliance Bestätigung des Herstellers/Importeurs Voluntary Control Council for Interference Vcci Statement Certificate of the Manufacturer/ImporterCustomer Support World Wide WebDG834GV Product and Publication DetailsContents Chapter VoIP and Telephone Settings Chapter Advanced Configuration Troubleshooting the ISP Connection Adsl link Audience, Scope, Conventions, and Formats Chapter About This ManualManual Scope How to Print this ManualPrinting the Full Manual V1.0, September About the Modem Router Chapter IntroductionPowerful, True Firewall Key FeaturesEasy Installation and Management Standards-based Wireless NetworkingProtocol Support Auto Sensing and Auto Uplink LAN Ethernet Connections Virtual Private Networking VPNContent Filtering What’s in the Box? LED Descriptions Router’s Front PanelIntroduction Router’s Rear PanelConnecting the Router to the Internet Observe Performance, Placement, and Range Guidelines Chapter Wireless ConfigurationConsiderations for a Wireless Network Implement Appropriate Wireless Security Understanding Wireless Settings Wireless Network Wireless Security Options Wireless Station Access ListField Description WPA-PSK Wi How to Set Up and Test Basic Wireless ConnectivityHow to Restrict Wireless Access to Your Network These options are discussed below V1.0, September How to Configure WEP Go to the WEP Security Encryption portion How to Configure WPA-802.1x How to Configure WPA-PSKConfiguring the Telephony Settings Chapter VoIP and Telephone SettingsSetting Up the Voice-over-IP Settings Setting Up the Pstn Settings Viewing the Voice Status Line 1/Line 2 Status Viewing the Call LogLine 1/Line V1.0, September Chapter Protecting Your Network How to Change the Built-In PasswordChanging the Administrator Login Timeout How to Block Keywords and Sites Configuring Basic Firewall ServicesBlocking Keywords, Sites, and Services V1.0, September Firewall Rules Inbound Rules Port Forwarding Inbound Rule Example a Local Public Web Server Inbound Rule Example Allowing Videoconferencing Considerations for Inbound Rules Outbound Rules Service BlockingOutbound Rule Example Blocking Instant Messenger Order of Precedence for Rules How to Define Services ServicesHow to Set Your Time Zone Setting Times and Scheduling Firewall ServicesV1.0, September How to Schedule Firewall Services V1.0, September Chapter Managing Your Network Backing Up, Restoring, or Erasing Your SettingsHow to Back Up the Configuration to a File How to Erase the Configuration How to Restore the Configuration from a FileUpgrading the Modem Router’s Firmware How to Upgrade the Modem Router FirmwareV1.0, September Viewing Modem Router Status and Usage Statistics Network Management InformationMenu 3.2 Modem Router Status Fields This screen shows the following parametersVPI Router Statistics Fields This screen shows the following statisticsConnection Status Fields for PPPoA Viewing, Selecting, and Saving Logged Information Viewing Attached DevicesAn example of the logs file is shown below Security Log action buttons Security Log entry descriptionsExamples of Log Messages Activation and AdministrationSelecting What Information to Log Saving Log Files on a ServerDropped Packets Enabling Security Event E-mail NotificationSend alerts and logs via email Running Diagnostic Utilities and Rebooting the Modem Router Enabling Remote Management Configuring Remote ManagementHttp//134.177.0.1238080 Configuring Advanced Security Chapter Advanced ConfigurationHow to Configure a Default DMZ Server Setting Up a Default DMZ ServerConnect Automatically, as Required Disable Port Scan and DOS ProtectionMTU Size Configuring LAN IP SettingsRespond to Ping on Internet WAN Port V1.0, September Use Router as Dhcp server DhcpV1.0, September Reserved IP addresses How to Configure LAN TCP/IP Settings How to Configure Dynamic DNS Configuring Dynamic DNSSelect the Use a dynamic DNS service check box Static Route Example Using Static RoutesHow to Configure Static Routes Universal Plug and Play UPnP V1.0, September V1.0, September Basic Functioning Chapter TroubleshootingTest LED Never Turns On or Test LED Stays On Power LED Not OnLAN or Internet Port LEDs Not On Troubleshooting the Web Configuration InterfaceInternet LED Blinking Amber Troubleshooting the ISP ConnectionAdsl link Internet LED Off Obtaining a WAN IP Address Troubleshooting PPPoE or PPPoA Testing the LAN Path to Your Router Troubleshooting a TCP/IP Network Using the Ping UtilityTroubleshooting Internet Browsing Testing the Path from Your Computer to a Remote Device Using the Reset button Restoring the Default Configuration and PasswordProblems with Date and Time V1.0, September Network Protocol and Standards Compatibility Appendix a Technical SpecificationsV1.0, September Document Link Appendix B Related DocumentsV1.0, September