3Com 3C882 manual Limited Warranty

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LIMITED WARRANTY

HARDWARE: 3Com warrants its hardware products to be free from defects in workmanship and materials, under normal use and service, for the following lengths of time from the date of purchase from 3Com or its Authorized Reseller:

Internetworking products

One year

Network adapters

Lifetime

Ethernet stackable hubs and unmanaged Ethernet fixed port repeaters

Lifetime*

 

(One year if

 

not registered)

*Power supply and fans in these stackable hubs and unmanaged repeaters

One year

Other hardware products

One year

Spare parts and spares kits

90 days

If a product does not operate as warranted above during the applicable warranty period, 3Com shall, at its option and expense, repair the defective product or part, deliver to Customer an equivalent product or part to replace the defective item, or refund to Customer the purchase price paid for the defective product. All products that are replaced will become the property of 3Com. Replacement products may be new or reconditioned. Any replaced or repaired product or part has a ninety (90) day warranty or the remainder of the initial warranty period, whichever is longer.

3Com shall not be responsible for any software, firmware, information, or memory data of Customer contained in, stored on, or integrated with any products returned to 3Com for repair, whether under warranty or not.

SOFTWARE: 3Com warrants that the software programs licensed from it will perform in substantial conformance to the program specifications therefor for a period of ninety (90) days from the date of purchase from 3Com or its Authorized Reseller. 3Com warrants the media containing software against failure during the warranty period. No updates are provided. 3Com's sole obligation with respect to this express warranty shall be (at 3Com's discretion) to refund the purchase price paid by Customer for any defective software products, or to replace any defective media with software which substantially conforms to 3Com's applicable published specifications. Customer assumes responsibility for the selection of the appropriate applications program and associated reference materials. 3Com makes no warranty or representation that its software products will work in combination with any hardware or applications software products provided by third parties, that the operation of the software products will be uninterrupted or error free, or that all defects in the software products will be corrected. For any third party products listed in the 3Com software product documentation or specifications as being compatible, 3Com will make reasonable efforts to provide compatibility, except where the non-compatibility is caused by a “bug” or defect in the third party's product.

STANDARD WARRANTY SERVICE: Standard warranty service for hardware products may be obtained by delivering the defective product, accompanied by a copy of the dated proof of purchase, to 3Com's Corporate Service Center or to an Authorized 3Com Service Center during the applicable warranty period. Standard warranty service for software products may be obtained by telephoning 3Com's Corporate Service Center or an Authorized 3Com Service Center, within the warranty period. Products returned to 3Com's Corporate Service Center must be pre-authorized by 3Com with a Return Material Authorization (RMA) number marked on the outside of the package, and sent prepaid, insured, and packaged appropriately for safe shipment. The repaired or replaced item will be shipped to Customer, at 3Com's expense, not later than thirty (30) days after receipt of the defective product by 3Com.

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Contents 3COMIMPACT IQ External Isdn Modem User Guide 3Com Corporation 5400 Bayfront Plaza Santa Clara, California Year Limited Warranty Contents Configuring Multilink PPP Placing Isdn Data CallsAT&T 5ESS Custom Switch A-4 RegistersWorld Wide Web Site Support from 3Com E-4 Returning Products for Repair E-4Figures Main 3C882 Configuration Steps for a Macintosh Tables Pin DescriptionsHow to Use This Guide Advanced configuration ChapterAbout this Guide IntroductionConventions Network Access with the 3C882 Isdn Modem Introduction3C882 Isdn Modem Features Easy Installation and Use3C882 Isdn modem provides the following features High Performance ProtocolsIsdn Standards and Interface Ansi V.120 rate adaptionVoice Features DiagnosticsWarranty Security3C882 Isdn Modem Package Contents Before You Install the 3C882 Isdn ModemIBM PC or Compatible Requirements Apple Macintosh RequirementsIsdn Switch Type Isdn InformationIsdn Information Sheet 3ComImpact IQ Isdn ModemBefore You Install the 3C882 Isdn Modem Installing the 3C882 Main hardware installation steps are depictedFront Panel LED Indicators Familiarizing Yourself with the 3C882 Isdn ModemFront Panel LED Indicator Definitions As power is supplied to the unitColor Description GreenInstalling a Serial Cable You will need the following type of serial cableInstalling the Isdn Cable Installing Analog Equipment Analog Equipment ConnectionInstalling Analog Equipment Installing the Power Cable Power Cable ConnectionConfiguration for AN IBM-COMPATIBLE PCConfiguring the 3C882 Isdn Modem for a PC Main steps are shown in FigureInstalling the 3C882 Software To install the 3C882 Isdn modem softwareClick OK Running Spid Wizard Double-click the 3ComImpact IQ 3.0 icon shown in FigureYou will see a start message, as shown in Figure First Telephone Number Dialog Box for PC Second Telephone Number Dialog Box for PC Click Finish Configuration dialog box buttons do the followingConfiguring the 3C882 Isdn Modem for a PC Configuring Multilink PPP Appears Click FinishConfiguring the B Channel Rate Configuring Voice Call RoutingConfiguring the 3C882 Isdn Modem for a PC Verifying the Configuration 11 Configuration for One Telephone Number & Two DevicesConfiguring the 3C882 Isdn Modem for a PC Setup Using Windows 12 New Hardware Dialog Box13 Install From Disk Dialog Box 15 Install New Modems Dialog Box 16 Modem Manufacturers and Models Dialog Box Setup Using Windows NT RAS 17 Network Settings Dialog Box 18 Remote Access Setup Dialog BoxRemote Access Setup dialog box appears Configure Port dialog box appearsConfiguration for AN Apple Macintosh Computer Configuring the 3C882 Isdn Modem for a Macintosh ComputerMessage box appears Click Continue. -3 appearsClick OK This completes the software installation procedure Click Continue. -4 appears3ComImpact IQ Program Icon Select Modem Port ScreenSpid Wizard Start Screen 10 First Telephone Number Screen for Macintosh 11 Second Telephone Screen for Macintosh 12 Successful Configuration Screen Quit. Click Quit to leave the Configuration dialog box Configuring the 3C882 Isdn Modem for a Macintosh Computer 15 Configuration for One Telephone Number per Device Verifying the Configuration Configuring the 3C882 Isdn Modem for a Macintosh Computer Advanced Configuration Advanced Configuration Parameter Default ValuesDBA Auto Answer Baud RateChanging The Parameter Settings Send the command AT $B 230400 to the 3C882 Isdn modemAuto Answer Disabled Autobaud EnabledType AnswerPlacing and Receiving CallsPlacing Isdn Data Calls Placing Calls Automatically Placing Calls ManuallyPlacing Multilink PPP Calls Placing a 56K TollSaver Call An example is as follows ATD 1 908 555 1212 & 1 908 555When the 3C882 Isdn modem receives a voice call, Receiving Isdn Data CallsAn example is as follows Atdd 1 908 555 Channels flash and then remain litPlacing Voice Calls Using an Analog Phone Port Receiving Voice Calls Using an Analog Phone PortTroubleshooting Checking the BasicsMonitoring LEDs Monitoring the Test LEDMonitoring the D Channel LED Evaluating Symptoms and Solutions Monitoring the B Channel LEDsSymptom Possible Cause Solution LED remains lit Properly configured You receive aCannot be sent Upon power up Previous firmware Do not remain Or application software orUsing On-Line Help Finding More Information Contacting Technical SupportDownloading Firmware to Your 3C882 Isdn Modem Following on-line help is availableOrdering Isdn Service Placing the Isdn Order Through 3ComPlacing the Isdn Order Through Your Telephone Company Give the representative the 3C882 Isdn modem Isdn codeTable A-1 Isdn Order Codes Number of Telephone Numbers Package K Package USwitch Circuit-switched DataTelephone company with the information provided Table A-2Switch To order Isdn service for the Northern Telecom DMS Switch, supply the telephone company with the informationProvided in Table A-4 DynamicEwsd Key System Ekts Flexible Call Offering FCO Yes †AT Commands REGISTERS, and Result Codes AT Command SetHost computer default Answer mode only\Q0 disables flow control Hardware flow control defaultSettings AT \S Reset AT Z+++ Enter command state \T0 disables inactivity timer defaultRegisters Registers except S0 are the 3Com extended registersIsdn Default S65 Isdn Caller ID for Voice Calls for Phone Port S75 Connection Delay Result Codes Table B-3 lists the 3C882 Isdn modem result codesSpecifications 3C882 Isdn Modem SpecificationsRS-232 COM Port Pin Specifications Clear to Send CTS From Isdn modemPC Serial Cable Pin Specifications Macintosh Serial Cable Pin SpecificationsReceive Data RD Send Data SD Configuration Using Configuration Using DOSTo copy the README.TXT file, at the C\3Com prompt, type Use the Space Bar to select the 3C882 Isdn modem’s COM port Configuration Using DOS On-line Technical Services 3Com Bulletin Board ServiceTechnical Support World Wide Web Site Call the telephone number nearest you3ComFacts Automated Fax Service 3ComForum on CompuServeTo use 3ComForum Log on to CompuServe Press Return to see the 3ComForum main menuU.S. and Canada, call 800 876 3266 for customer service Support from Your Network SupplierSupport from 3Com Returning Products for RepairGlossary Async-Sync PPP ConversionChannel COM port Isdn LayerPlain old telephone service 120Analog equipment installation 2-6 analog port IndexNumerics Apple macintosh requirements 1-6 Async-Sync PPPData Using AT commands 6-2 voice Registers B-4 Serial cable installationDMS 100 A-5 Result codes B-8Index Limited Warranty Santa Clara, CA 95052-8145 408 3COM END User Software License Agreement For civilian agencies Interference Handbook Canadian Notice  1996, 3Com Corporation