3Com 3C882 manual Canadian Notice

Page 113

CANADIAN NOTICE

The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operation, and safety requirements. The Department does not guarantee the equipment will operate to the users’ satisfaction.

Before installing this equipment, users should ensure that is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. In some cases, the inside wiring associated with a single-line individual service may be extended by means of a certified connector assembly. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.

Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.

CAUTION: Users should not attempt to make electrical ground connections by themselves, but should contact the appropriate inspection authority or an electrician, as appropriate.

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Contents 3COMIMPACT IQ External Isdn Modem User Guide 3Com Corporation 5400 Bayfront Plaza Santa Clara, California Year Limited Warranty Contents Placing Isdn Data Calls Configuring Multilink PPPRegisters AT&T 5ESS Custom Switch A-4Support from 3Com E-4 Returning Products for Repair E-4 World Wide Web SiteFigures Main 3C882 Configuration Steps for a Macintosh Pin Descriptions TablesAdvanced configuration Chapter How to Use This GuideAbout this Guide IntroductionConventions Introduction Network Access with the 3C882 Isdn Modem3C882 Isdn modem provides the following features 3C882 Isdn Modem FeaturesEasy Installation and Use Protocols High PerformanceIsdn Standards and Interface Ansi V.120 rate adaptionDiagnostics Voice FeaturesWarranty SecurityBefore You Install the 3C882 Isdn Modem 3C882 Isdn Modem Package ContentsApple Macintosh Requirements IBM PC or Compatible RequirementsIsdn Information Isdn Switch TypeIsdn Information Sheet 3ComImpact IQ Isdn ModemBefore You Install the 3C882 Isdn Modem Main hardware installation steps are depicted Installing the 3C882Familiarizing Yourself with the 3C882 Isdn Modem Front Panel LED IndicatorsAs power is supplied to the unit Front Panel LED Indicator DefinitionsColor Description GreenYou will need the following type of serial cable Installing a Serial CableInstalling the Isdn Cable Analog Equipment Connection Installing Analog EquipmentInstalling Analog Equipment Power Cable Connection Installing the Power CableIBM-COMPATIBLE PC Configuration for ANConfiguring the 3C882 Isdn Modem for a PC Main steps are shown in FigureClick OK Installing the 3C882 SoftwareTo install the 3C882 Isdn modem software You will see a start message, as shown in Figure Running Spid WizardDouble-click the 3ComImpact IQ 3.0 icon shown in Figure First Telephone Number Dialog Box for PC Second Telephone Number Dialog Box for PC Configuration dialog box buttons do the following Click FinishConfiguring the 3C882 Isdn Modem for a PC Appears Click Finish Configuring Multilink PPPConfiguring Voice Call Routing Configuring the B Channel RateConfiguring the 3C882 Isdn Modem for a PC 11 Configuration for One Telephone Number & Two Devices Verifying the ConfigurationConfiguring the 3C882 Isdn Modem for a PC 12 New Hardware Dialog Box Setup Using Windows13 Install From Disk Dialog Box 15 Install New Modems Dialog Box 16 Modem Manufacturers and Models Dialog Box Setup Using Windows NT RAS 18 Remote Access Setup Dialog Box 17 Network Settings Dialog BoxConfigure Port dialog box appears Remote Access Setup dialog box appearsConfiguring the 3C882 Isdn Modem for a Macintosh Computer Configuration for AN Apple Macintosh ComputerClick Continue. -3 appears Message box appearsClick Continue. -4 appears Click OK This completes the software installation procedureSelect Modem Port Screen 3ComImpact IQ Program IconSpid Wizard Start Screen 10 First Telephone Number Screen for Macintosh 11 Second Telephone Screen for Macintosh 12 Successful Configuration Screen Quit. Click Quit to leave the Configuration dialog box Configuring the 3C882 Isdn Modem for a Macintosh Computer 15 Configuration for One Telephone Number per Device Verifying the Configuration Configuring the 3C882 Isdn Modem for a Macintosh Computer Advanced Configuration Parameter Default Values Advanced ConfigurationDBA Baud Rate Auto AnswerSend the command AT $B 230400 to the 3C882 Isdn modem Changing The Parameter SettingsAutobaud Enabled Auto Answer DisabledType AnswerPlacing Isdn Data Calls Placing and ReceivingCalls Placing Calls Manually Placing Calls AutomaticallyPlacing Multilink PPP Calls An example is as follows ATD 1 908 555 1212 & 1 908 555 Placing a 56K TollSaver CallReceiving Isdn Data Calls When the 3C882 Isdn modem receives a voice call,An example is as follows Atdd 1 908 555 Channels flash and then remain litReceiving Voice Calls Using an Analog Phone Port Placing Voice Calls Using an Analog Phone PortChecking the Basics TroubleshootingMonitoring the D Channel LED Monitoring LEDsMonitoring the Test LED Monitoring the B Channel LEDs Evaluating Symptoms and SolutionsLED remains lit Properly configured You receive a Symptom Possible Cause SolutionCannot be sent Upon power up Previous firmware Do not remain Or application software orFinding More Information Contacting Technical Support Using On-Line HelpDownloading Firmware to Your 3C882 Isdn Modem Following on-line help is availablePlacing the Isdn Order Through 3Com Ordering Isdn ServicePlacing the Isdn Order Through Your Telephone Company Give the representative the 3C882 Isdn modem Isdn codeNumber of Telephone Numbers Package K Package U Table A-1 Isdn Order CodesCircuit-switched Data SwitchTelephone company with the information provided Table A-2Switch Switch, supply the telephone company with the information To order Isdn service for the Northern Telecom DMSProvided in Table A-4 DynamicKey System Ekts Flexible Call Offering FCO Yes † EwsdAT Command Set AT Commands REGISTERS, and Result CodesAnswer mode only Host computer default\Q0 disables flow control Hardware flow control defaultReset AT Z Settings AT \S+++ Enter command state \T0 disables inactivity timer defaultRegisters except S0 are the 3Com extended registers RegistersIsdn Default S65 Isdn Caller ID for Voice Calls for Phone Port S75 Connection Delay Table B-3 lists the 3C882 Isdn modem result codes Result Codes3C882 Isdn Modem Specifications SpecificationsClear to Send CTS From Isdn modem RS-232 COM Port Pin SpecificationsReceive Data RD Send Data SD PC Serial Cable Pin SpecificationsMacintosh Serial Cable Pin Specifications To copy the README.TXT file, at the C\3Com prompt, type Configuration UsingConfiguration Using DOS Use the Space Bar to select the 3C882 Isdn modem’s COM port Configuration Using DOS Technical Support On-line Technical Services3Com Bulletin Board Service Call the telephone number nearest you World Wide Web Site3ComForum on CompuServe 3ComFacts Automated Fax ServiceTo use 3ComForum Log on to CompuServe Press Return to see the 3ComForum main menuSupport from Your Network Supplier U.S. and Canada, call 800 876 3266 for customer serviceSupport from 3Com Returning Products for RepairChannel GlossaryAsync-Sync PPP Conversion COM port Layer Isdn120 Plain old telephone serviceIndex Analog equipment installation 2-6 analog portNumerics Apple macintosh requirements 1-6 Async-Sync PPPRegisters B-4 Serial cable installation Data Using AT commands 6-2 voiceDMS 100 A-5 Result codes B-8Index Limited Warranty Santa Clara, CA 95052-8145 408 3COM END User Software License Agreement For civilian agencies Interference Handbook Canadian Notice  1996, 3Com Corporation