3Com 3C882 manual Ordering Isdn Service, Placing the Isdn Order Through 3Com

A ORDERING ISDN SERVICE

This appendix describes how to order ISDN service. You can either let 3Com order ISDN service for you, or you can call your telephone company and order it yourself.

Placing the ISDN Order Through 3Com

Simply call 1-800-572-3Com to have your ISDN line ordered for you. 3Com will provide the appropriate line parameters to your telephone company and schedule installation of your ISDN line.

Placing the ISDN Order Through Your Telephone Company

To order the ISDN service from the telephone company for the 3C882 ISDN modem:

1Call the telephone company and ask for the ISDN representative.

A list of telephone numbers for major U.S. telephone companies is provided at the end of this appendix.

2Tell the representative that you want to place an order for ISDN service for a 3ComImpact IQ External ISDN modem and that you have the line provisioning and ISDN information that the telephone company requires.

3Give the representative the 3C882 ISDN modem ISDN code.

There are two ISDN codes that work with the 3C882 ISDN modem, package K and package U. Review Table A-1 and then decide which package you prefer to order.