Compaq EX Series, EXS Series manual Maintenance & Service Guide

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Notice

© 2000 Compaq Computer Corporation. Except for use in connection with the accompanying Compaq product, no part of this guide may be photocopied or reproduced in any form without prior written consent from Compaq Computer Corporation.

COMPAQ, the Compaq logo, and Deskpro Registered in U.S. Patent and Trademark Office are trademarks of Compaq Information Technologies Group, L.P.

Microsoft, Windows, Windows NT, and other names of Microsoft products referenced herein are trademarks or registered trademarks of Microsoft Corporation.

Intel and Pentium are registered trademarks of Intel Corporation. Celeron and MMX are trademarks of Intel Corporation.

All other product names mentioned herein may be trademarks or registered trademarks of their respective companies.

Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is subject to change without notice.

THE INFORMATION IN THIS PUBLICATION IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. THE ENTIRE RISK ARISING OUT OF THE USE OF THIS INFORMATION REMAINS WITH RECIPIENT. IN NO EVENT SHALL COMPAQ BE LIABLE FOR ANY DIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE OR OTHER DAMAGES WHATSOEVER (INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION OR LOSS OF BUSINESS INFORMATION), EVEN IF COMPAQ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND WHETHER IN AN ACTION OF CONTRACT OR TORT, INCLUDING NEGLIGENCE.

The limited warranties for Compaq products are exclusively set forth in the documentation accompanying such products. Nothing herein should be construed as constituting a further or additional warranty.

The following words and symbols mark special messages throughout this guide:

WARNING: Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information.

Maintenance & Service Guide

Compaq Deskpro EX and Deskpro EXS Series of Personal Computers

Minitower Models

First Edition (September 2000)

Part Number 201856-001

Spare Parts Number 215879-001

Compaq Computer Corporation

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Contents Maintenance & Service Guide Maintenance & Service Guide Maintenance & Service Guide Contents Removal and Replacement Procedures Specifications Symbols and Conventions About this GuideTechnician Notes Locating Additional Information Product Description ChapterComputer Features Front Panel Controls and LEDsComponent/Function Component Rear Panel ConnectorsDrive Positions Reference Drive Bay ConfigurationSerial Number Location Spare Parts System Unit Spare Part Warranty Description Number TierMass Storage Devices Cables Standard, Memory, and Expansion Boards Miscellaneous Plastics Kit Miscellaneous Screw Kit not illustrated Keyboards not illustratedDescription Spare Part Number Miscellaneous Parts not illustratedShipping Boxes not illustrated Documentation and Software not illustratedRelative Humidity Event 55% 40% 10% Removal & Replacement PreliminariesElectrostatic Discharge Information Generating StaticMethod Voltage Preventing Electrostatic Damage to EquipmentPersonal Grounding Methods and Equipment Grounding WorkstationsGeneral Cleaning Safety Precautions Routine CareRecommended Materials and Equipment Cleaning the Computer Case Cleaning the KeyboardCleaning the Monitor Tools and Software Requirements Service ConsiderationsCleaning the Mouse Power Supply FanCables and Connectors Lithium Coin Cell BatteryHard Drives Disassembly Sequence Chart Removal and Replacement ProceduresDisassembly Preparation Feet Installation Cable Lock Access Panel Front Bezel Power Button Subpanel and Bezel Blanks Power Switch Assembly Drive Positions Using the Cable-Select Feature with Ultra ATA Devices Removing an Internal 3.5-Inch Hard Drive Removing an External 5.25-Inch Drive Removing an External 3.5-Inch Drive Page Expansion Board Slots Expansion BoardsRemoving a PCI Expansion Board Installing a PCI Expansion Board Page Memory Module Installation System MemoryDIMMs Page Graphics Cards Installing a GPA/AIMM Card 24Removal & Replacement Procedures Removing an AGP Card AGP Card with a Type I Retention Mechanism13.3 GPA/AIMM Card with a Type 2 Retention Mechanism AGP Card with a Type 2 Retention Mechanism Standard AGP Expansion Card Processor 30Removal & Replacement Procedures System Board Battery Chassis Fan Assembly Power Supply Connectors and Jumpers Connectors and JumpersClearing Cmos Disabling or Clearing the Power-On and Setup Passwords Hard Drive Jumper Settings Seagate, Quantum, and Western DigitalDefinition Seagate Quantum Western Digital Definition J50 J48 J46 J44 J42 MaxtorSpecifications SpecificationsSystem Hardware DMA System Function System InterruptsSystem DMA Hardware IRQ System FunctionPort Register Name ICH Fixed I/O RegistersICH Fixed I/O Registers Port Register Name Size Memory Address System Function System Memory MapMB Diskette Drive Drives10.0 GB 15.0 GB Ultra ATA Hard Drives48X Max CD-ROM DrivesScroll Mouse Compaq KeyboardNVIDIA M64 Pro Supported Graphics ResolutionsColor Depth Mode Bits/pixel Refresh Rate Hz Intel 3D GraphicsIndex 2Index