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Figure 1.

The organizational chart/hierarchydiagram illustrates organizational hierarchy, roles associated with the levels of hierarchy and actual people assigned to these levels. The leaf nodes (lowest level) of hierarchy are transactional nodes. This is where actual work takes place. This is the vertical model of an organization. Later in the business cases on running reports, signing­off, etc., we will see how the vertical model enables differentpeople at different levels, view/perform different data/activities.

Organizational Process(Workflow) Management:

Below is a sample organizational process(workflow) diagram:

The organizational process diagram illustrates the horizontal model or flow of work (that takes place at the leaf nodes of organizational hierarchy.)