Source Technologies CRM+BPM manual Business Cases

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Figure 10.

Similarly, if an activity for a Customer Person/Contact needs to be created you will have to select the appropriate Contactbefore creating an activity. It is the same for creating an activity for a Buyer or a Customer Requirement by selecting the appropriate Buyer or Customer Requirment.

Business Cases:

Business case I: Activities review by Sales Director

Consider that the Sales Dir. of ABC Corp. wants to review all the activities happening under all the regions. Here is what the Sales Dir. will do:

Login. The Ohioedge CRM+BPMServer administrator will provide the username/password.

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Contents Ohioedge CRM+BPM Server Users Guide Tammy Dixit January 5 Ohioedge CRM+BPM Server Users Guide Introduction Background Ml e xs ­ sR r e p Campaign Management To be completedAssignment Management Activity created by a campaign Creating an ActivityPage Page Page Page Page Business Cases Login Here are some results Activity Audit Report Number of open activities by Assignee Report Page Page Page Business Case II Activities review by Regional Manager Page Page Business Case III To­do review by Sales Rep Page Page Page Page Page Page Shows the bottom part of the Activity screen Page Page Email Template Letter Template Summary