Error Messages
Error Message |
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Scanner is not connected. |
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| • AC adapter and USB | ||||||||||||||||||||||||||||||||||||||||||||
Connect the scanner. |
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| cable not connected | |||||||||||||||||||||||||||||||||||||||||||
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| correctly. | ||||||||||||||||||||
Scanning unit is locked. |
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| • The scanning unit | ||||||||||||||||||||||||||||||||||||||||||||
Release the lock switch |
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| lock not released. | |||||||||||||||||||||||||||||||||||||||||||
and connect the PC to |
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the scanner again. |
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| • The scanning unit is | |||||||||||||||||||||
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| out of order. |
Response
• Use the USB cable to connect |
the Macintosh to the scanner |
properly and connect the AC |
adapter correctly to the |
scanner. |
• After releasing the lock, |
temporarily disconnect the AC |
adapter or USB cable. |
Reconnect it and restart Plug- |
in Module |
[Preview]. |
• Contact your nearest Canon |
Customer Support Help |
Desk. |
1)Cannot complete scan command. Insufficient memory (RAM).
2)Memory is insufficient. Increase the memory allocated the application.
As image size is large, it will take long to complete scanning. Do you want to continue?
An error has occurred. Error Code =** Restart the PC.
•Memory is insufficient for the required volume of the scanned image data.
•You attempted to scan an image exceeding 100 MB.
•Scanner or computer is malfunctioning.
• Reduce the scan area to the |
minimum possible scope and |
lower the resolution and |
magnification settings for the |
output device. |
• Close all application programs |
other than the one used to |
start |
• Increase the memory allocated |
to the application program |
used to start |
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• Click [Cancel] to cancel, or |
rescan after lowering the |
scanning resolution or |
reducing the scanning area. |
• Restart the computer. |
If the same error code displays |
after restarting the computer, |
contact the nearest Canon |
Customer Support Help |
Desk. |
65