Bushnell 4070 Scanner installation or setup issues, Check your computer, Use a valid folder

Page 19

Troubleshooting

How do I resolve issues with scanning documents or text?

The scanner uses Optical Character Recognition (OCR) to convert text on a page to text that you can edit on your computer.

If you scan text but cannot edit it, make sure you make the following selections during scanning:

What are you scanning? Select Document.

Scan for editable text? Select Yes.

Scanned text may not appear on your computer exactly as it appeared on the page. For example, some characters may be incorrect or missing. As you edit the text, verify the scanned text and make corrections as necessary.

To change text scanning options, from the HP Director, click Settings, Scan Settings & Preferences, and then click Button Settings. Click the Scan Document button (Director) tab.

Note OCR is installed automatically when you install the scanning software during scanner setup.

Scanner installation or setup issues

This section contains solutions for installation and setup problems.

Check your computer

Ensure that your computer meets the minimum system requirements listed on the scanner box.

If you do not have enough hard-disk space, remove unnecessary files or install the software on a different disk drive.

Use administrative privileges

If you are installing the scanner on a Microsoft Windows 2000 or XP system, you must be logged on as an Administrator. See your operating system help for how to log on as an Administrator.

Use a valid folder

On a Microsoft Windows computer, if you receive a message such as “Destination Directory Is Invalid” or “Program Folder Is Invalid” during installation, you may not have read/write permissions to that folder.

User's Manual

15

Image 19
Contents Scanjet 4070 Photosmart Scanner Page HP Scanjet 4070 Photosmart scanner Copyright And License Legal informationContents Scanner parts and accessories How to use the scannerFeature Description Front panel and accessories overviewOverview of the HP software Scanning overview Scan from the 4 x 6 inch 10 x 15 cm photo holder Scan picturesScan from other applications Scan pictures other than 4 x 6 inches 10 x 15 cm Scan slides Scan slides and negativesScan multiple pictures with one scan Tips for scanning slides and negativesScan negatives Scan documents Mail scanned pictures Print copiesMail a scanned picture with HP Instant Share Mail your scanned images as attachments Mail one or more scanned documentsClean the scanner glass Change settingsCare and maintenance Change settings from the HP Director softwareClean the transparent materials adapter TMA How do I turn off the scanner? TroubleshootingFrequently asked questions How do I turn off the lamp?Check your computer Scanner installation or setup issuesHow do I resolve issues with scanning documents or text? Use administrative privilegesCable Action Type Scanner initialization and hardware issuesReset the scanner Check the cablesTransparent materials adapter does not work at all Transparent materials adapter TMA issuesScanner has stopped working properly Test scanner hardwareIncorrect colors print, or the image is too light or dark Additional troubleshooting informationResolve issues with slides or negatives Image cannot be enlargedScanned image is black even though the adapter light is on Uninstall the softwareDots or streaks appear in the scanned image Scanned images are darkCustomer support Accessibility website options HP websiteSupport process Phone support in Europe, Middle East, and Africa Phone support in the United StatesLocations Free phone support period Austria Other phone support worldwide 21 350 Options Product specificationsScanner specifications Transparent materials adapter TMA specificationsNegative media 35 mm Type Slide media Capacity Page 00000-00000