Bushnell 4070 user manual Uninstall the software, Dots or streaks appear in the scanned image

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Troubleshooting

Dots or streaks appear in the scanned image

●Check the original slide or negative for damage or debris.

●Clean the scanner glass.

●Clean the adapter windows using a slightly damp, soft cloth.

The scanned images are dark

●Check to see if the adapter light is on before you click New Scan or Accept.

●The bulb in the adapter might be broken or not working. If the bulb is broken, service is required.

The scanned image is black even though the adapter light is on

●From the Basic menu in the HP Image Zone software, click Lighten/Darken.

●Ensure that the adapter windows are not blocked or dirty.

Uninstall the software

Use the following steps to remove the software.

●Do one of the following:

–From the Start menu, point to Programs or All Programs, point to HP, point to the name of your scanner or to Scanners, and click Uninstall Software.

–Click Start, point to Settings, and click Control Panel (in Windows XP, click Start, and click Control Panel). Click Add/Remove Programs, select the HP Image Zone software, and click Add/Remove (or Change, depending on your version of Windows). The HP Install Wizard appears.

●Click Next.

●Select Remove and click Next.

The software is removed from your computer.

User's Manual

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Contents Scanjet 4070 Photosmart Scanner Page HP Scanjet 4070 Photosmart scanner Copyright And License Legal informationContents Scanner parts and accessories How to use the scannerOverview of the HP software Front panel and accessories overviewFeature Description Scanning overview Scan from other applications Scan picturesScan from the 4 x 6 inch 10 x 15 cm photo holder Scan pictures other than 4 x 6 inches 10 x 15 cm Scan slides Scan slides and negativesScan multiple pictures with one scan Tips for scanning slides and negativesScan negatives Scan documents Mail a scanned picture with HP Instant Share Print copiesMail scanned pictures Mail your scanned images as attachments Mail one or more scanned documentsClean the scanner glass Change settingsCare and maintenance Change settings from the HP Director softwareClean the transparent materials adapter TMA How do I turn off the scanner? TroubleshootingFrequently asked questions How do I turn off the lamp?Check your computer Scanner installation or setup issuesHow do I resolve issues with scanning documents or text? Use administrative privilegesCable Action Type Scanner initialization and hardware issuesReset the scanner Check the cablesTransparent materials adapter does not work at all Transparent materials adapter TMA issuesScanner has stopped working properly Test scanner hardwareIncorrect colors print, or the image is too light or dark Additional troubleshooting informationResolve issues with slides or negatives Image cannot be enlargedScanned image is black even though the adapter light is on Uninstall the softwareDots or streaks appear in the scanned image Scanned images are darkSupport process Accessibility website options HP websiteCustomer support Locations Free phone support period Phone support in the United StatesPhone support in Europe, Middle East, and Africa Austria Other phone support worldwide 21 350 Options Product specificationsScanner specifications Transparent materials adapter TMA specificationsNegative media 35 mm Type Slide media Capacity Page 00000-00000