Bushnell 4070 Customer support, Accessibility website options HP website, Support process

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3 Customer support

This section contains support information, including phone numbers and website information.

Accessibility website options

Customers with disabilities can get help by visiting www.hp.com/accessibility.

HP website

Visit www.hp.com to:

●Learn tips for scanning more effectively and creatively.

●Access HP Scanjet driver updates and software.

●Register your product.

●Subscribe to newsletters, driver and software updates, and support alerts.

●Purchase accessories.

Support process

The HP support process works most effectively if you perform the following steps in the order specified:

1Review the on-screen help for the software and scanner, including the troubleshooting section.

2Access the HP Customer Support Website for support. If you have access to the Internet, you can obtain a wide range of information about your scanner. Visit the HP website for product help, drivers, and software updates at www.hp.com/support. The HP Customer Support Website is available in the following languages: Dutch, English, French, German, Italian, Portuguese, Spanish, Swedish, Traditional Chinese, Simplified Chinese, Japanese, Korean. (Danish, Finnish, and Norwegian support information is available in English only.)

3Access HP e-support. If you have access to the Internet, connect with HP via e-mail by going to www.hp.com/support. You will receive a personal reply from an HP Customer Support technician. E-mail support is available in the languages listed at that website.

4Contact your local HP dealer. If your scanner has a hardware failure, take it to your local HP dealer for a solution. Service is free during your scanner’s limited warranty period. After the warranty period, the dealer will quote a service charge.

Contact the HP Customer Support Center for support by phone. Please consult the following website to check the details and conditions of phone support in your country/region: www.hp.com/support. As a part of HP’s continuing efforts to improve phone support information services, we advise you to check the HP website on a regular basis for new information regarding service features and delivery. If you cannot solve the problem by

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HP Scanjet 4070 Photosmart scanner

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Contents Scanjet 4070 Photosmart Scanner Page HP Scanjet 4070 Photosmart scanner Legal information Copyright And LicenseContents How to use the scanner Scanner parts and accessoriesFront panel and accessories overview Feature DescriptionOverview of the HP software Scanning overview Scan pictures Scan from the 4 x 6 inch 10 x 15 cm photo holderScan from other applications Scan pictures other than 4 x 6 inches 10 x 15 cm Scan slides and negatives Scan multiple pictures with one scanTips for scanning slides and negatives Scan slidesScan negatives Scan documents Print copies Mail scanned picturesMail a scanned picture with HP Instant Share Mail one or more scanned documents Mail your scanned images as attachmentsChange settings Care and maintenanceChange settings from the HP Director software Clean the scanner glassClean the transparent materials adapter TMA Troubleshooting Frequently asked questionsHow do I turn off the lamp? How do I turn off the scanner?Scanner installation or setup issues How do I resolve issues with scanning documents or text?Use administrative privileges Check your computerScanner initialization and hardware issues Reset the scannerCheck the cables Cable Action TypeTransparent materials adapter TMA issues Scanner has stopped working properlyTest scanner hardware Transparent materials adapter does not work at allAdditional troubleshooting information Resolve issues with slides or negativesImage cannot be enlarged Incorrect colors print, or the image is too light or darkUninstall the software Dots or streaks appear in the scanned imageScanned images are dark Scanned image is black even though the adapter light is onAccessibility website options HP website Customer supportSupport process Phone support in the United States Phone support in Europe, Middle East, and AfricaLocations Free phone support period Austria Other phone support worldwide 21 350 Product specifications Scanner specificationsTransparent materials adapter TMA specifications OptionsNegative media 35 mm Type Slide media Capacity Page 00000-00000
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