Bushnell 4070 user manual Phone support in the United States, Locations Free phone support period

Page 25

Customer support

using the above options, call HP while you are in front of your computer and scanner. For faster service, please be prepared to provide the following information:

–The scanner’s model number (located on the scanner)

–The scanner’s serial number (located on the scanner)

–The computer’s operating system

–The version of the scanner software (located on the scanner’s CD label)

–Messages displayed at the time the situation occurred

The applicable conditions for HP phone support are subject to change without notice.

Telephone support is free from the date of purchase for the period specified unless otherwise noted.

Locations

Free phone support period

Africa

30 days

Asia Pacific

1 year

Canada

1 year

Europe

1 year (see the following tables for

 

details for each country)

Latin America

1 year

Middle East

30 days

United States

90 days

Phone support in the United States

Support is available both during and after the warranty period.

Within the period of your warranty, telephone support is provided free of charge. Call 800-HPINVENT (800-474-6836). U.S. phone support is available in both English and Spanish 24 hours a day, 7 days a week (days and hours of support may change without notice).

After the warranty period, call 800-HPINVENT (800-474-6836). Charges are $25.00 U.S. per issue, and are charged to your credit card. If you think your HP product needs service, call the HP Customer Support Center, which can help determine if service is required.

Phone support in Europe, Middle East, and Africa

HP Customer Support Center phone numbers and polices may change. Visit the following website to check the details and conditions of phone support in your country/region: www.hp.com/support.

Algeria

+213 61 56 45 43

User's Manual

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Contents Scanjet 4070 Photosmart Scanner Page HP Scanjet 4070 Photosmart scanner Copyright And License Legal informationContents Scanner parts and accessories How to use the scannerFeature Description Front panel and accessories overviewOverview of the HP software Scanning overview Scan from the 4 x 6 inch 10 x 15 cm photo holder Scan picturesScan from other applications Scan pictures other than 4 x 6 inches 10 x 15 cm Scan multiple pictures with one scan Scan slides and negativesTips for scanning slides and negatives Scan slidesScan negatives Scan documents Mail scanned pictures Print copiesMail a scanned picture with HP Instant Share Mail your scanned images as attachments Mail one or more scanned documentsCare and maintenance Change settingsChange settings from the HP Director software Clean the scanner glassClean the transparent materials adapter TMA Frequently asked questions TroubleshootingHow do I turn off the lamp? How do I turn off the scanner?How do I resolve issues with scanning documents or text? Scanner installation or setup issuesUse administrative privileges Check your computerReset the scanner Scanner initialization and hardware issuesCheck the cables Cable Action TypeScanner has stopped working properly Transparent materials adapter TMA issuesTest scanner hardware Transparent materials adapter does not work at allResolve issues with slides or negatives Additional troubleshooting informationImage cannot be enlarged Incorrect colors print, or the image is too light or darkDots or streaks appear in the scanned image Uninstall the softwareScanned images are dark Scanned image is black even though the adapter light is onCustomer support Accessibility website options HP websiteSupport process Phone support in Europe, Middle East, and Africa Phone support in the United StatesLocations Free phone support period Austria Other phone support worldwide 21 350 Scanner specifications Product specificationsTransparent materials adapter TMA specifications OptionsNegative media 35 mm Type Slide media Capacity Page 00000-00000
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