Bushnell 4070 Scanner initialization and hardware issues, Check the cables, Reset the scanner

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Chapter 2

Check the cables

Cable

Action

type

 

Power

The power cable is connected between the scanner and an AC

cable

outlet.

 

● Ensure that the power cable is securely connected between

 

the scanner and a live electrical outlet or surge protector.

 

● If the power cable is connected to a surge protector, ensure

 

that the surge protector is plugged into an outlet and turned

 

on.

 

● Disconnect the power cable from the scanner and turn off the

 

computer. After 60 seconds, reconnect the power cable to

 

the scanner, and then turn on the computer, in that order.

USB cable The USB cable is connected between the scanner and the computer.

●Use the cable that was included with the scanner. Another USB cable might not be compatible with the scanner.

●Ensure that the USB cable is securely connected between the scanner and the computer.

For additional USB troubleshooting information, see www.hp.com/ support, select your country/region, and then use the search tool to find USB troubleshooting topics.

Note On a Macintosh computer, use the Apple System Profiler to ensure that the scanner is connected to the computer correctly.

Scanner initialization and hardware issues

This section contains solutions for initialization and hardware problems.

Reset the scanner

If you receive an error message similar to “Scanner initialization failed” or “Scanner not found” when trying to use the scanner:

1Close the HP Scanning software if it is open.

2Disconnect the cable that connects the scanner to the computer.

3Turn the scanner off by disconnecting the power cable.

4Turn the computer off, wait 60 seconds, and then turn it on again.

5Turn the scanner back on by reconnecting the power cable.

6Reconnect the cable that connects the computer and the scanner (use a different USB port on the computer if possible).

–Make sure the USB cable is properly connected to the back of the scanner. The USB symbol on the end of the cable (the connector) should be facing up. When connected correctly, the USB connector will

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HP Scanjet 4070 Photosmart scanner

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Contents Scanjet 4070 Photosmart Scanner Page HP Scanjet 4070 Photosmart scanner Legal information Copyright And LicenseContents How to use the scanner Scanner parts and accessoriesOverview of the HP software Front panel and accessories overviewFeature Description Scanning overview Scan from other applications Scan picturesScan from the 4 x 6 inch 10 x 15 cm photo holder Scan pictures other than 4 x 6 inches 10 x 15 cm Scan slides and negatives Scan multiple pictures with one scanTips for scanning slides and negatives Scan slidesScan negatives Scan documents Mail a scanned picture with HP Instant Share Print copiesMail scanned pictures Mail one or more scanned documents Mail your scanned images as attachmentsChange settings Care and maintenanceChange settings from the HP Director software Clean the scanner glassClean the transparent materials adapter TMA Troubleshooting Frequently asked questionsHow do I turn off the lamp? How do I turn off the scanner?Scanner installation or setup issues How do I resolve issues with scanning documents or text?Use administrative privileges Check your computerScanner initialization and hardware issues Reset the scannerCheck the cables Cable Action TypeTransparent materials adapter TMA issues Scanner has stopped working properlyTest scanner hardware Transparent materials adapter does not work at allAdditional troubleshooting information Resolve issues with slides or negativesImage cannot be enlarged Incorrect colors print, or the image is too light or darkUninstall the software Dots or streaks appear in the scanned imageScanned images are dark Scanned image is black even though the adapter light is onSupport process Accessibility website options HP websiteCustomer support Locations Free phone support period Phone support in the United StatesPhone support in Europe, Middle East, and Africa Austria Other phone support worldwide 21 350 Product specifications Scanner specificationsTransparent materials adapter TMA specifications OptionsNegative media 35 mm Type Slide media Capacity Page 00000-00000
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