Compaq P/N DOC-FB4B manual Printer Problems? Cannot print to printer, Bi-Directional Printers

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performance. If you still experience problems with your scanning speed, follow the directions on page A-2 and A-3 to verify the scanner’s port address and possibly change your computer’s BIOS setup.

Printer Problems?

Cannot print to printer

Check the cable connections on the printer and the scanner. Be sure the cable is plugged into the port marked Printer on the back of the scanner.

Bi-Directional Printers

The parallel port does not support Bi-directional printers such as those made by Hewlett-Packard. Therefore you will need to change your printer port in your computer’s BIOS or CMOS settings to EPP or SPP insteadofbi-directional. Inthiscase,youmayalsoneedtodisable yourprinter’sbi-directionalprintingoption(refertoyourprintermanual for instructions) Refer to page A-3 for instructions on changing your computer’s parallel port mode.

About the pass-through port

The ImageReader Express and ImageReader Elite EPP scanners are both conveniently equipped with a pass-through port. This port allows you to connect any other parallel port device such as a printer to the scanner so that they can share the same port from your computer.

To use the pass-through port, connect the printer’s cable to the port labeled Printer on the back of the scanner. Both the scanner and the printer are now sharing the same parallel port and can be used at any time, except in tandem.

TWAIN Errors

If your computer cannot find or does not recognize the scanner:

1.Some computer systems will not recognize an installed scanner unless the computer has completed it start-process entirely BEFORE the scanner is plugged-in. Turn off the computer and un-plug the scanner’s AC power cord from the power outlet, then turn on the computer. After the computer has completed start-up and is running windows, plug-in scanner and attempt scan.

A-2

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Contents Compact Color Flatbed Scanner ImageReader ExpressPhone 408 538-2500 Fax 408 InfoInfo Technician Copyright 1994 1997 All Rights Reserved Table of Contents Page Assistance What is TWAIN? Using this manualIntroduction WelcomePage System requirements Package contentsPage Installation Scanner Installation and Info TechnicianConnecting the scanner Using the pass-throughInfo Technician Installing the device driverPerform Utility Diagnostic Installing the application softwareTo Change Your Parallel Port Mode Setting in most systems Page Scanning features and controls Using your scannerHardware features PowerSoftware controls Remove paper clips, pins or staples LetwetpaperdryfirstPaper loading Paper sizePreview Window SettingsImage Information Pre-scan Scan ModeScan PanelScanat ResolutionInverse ScaleBrightness and Contrast Select the Twain source Scanning imagesClick Cancel to close the Flatbed Scanner window Other scanning featuresScanning process To scan an imagePage General Scanning Tips TroubleshootingTwain Errors Printer Problems? Cannot print to printerBi-Directional Printers Error 82 Scanner not Found message when attempting a scan Error messagesCheck your cable connection and retry scanning Image Transfer FailedChanging Your Parallel Port Mode Scanner care Ifnecessary,cleanthescannerglasswithasoftlensclothFCC radio frequency interference statement Info Service Center 580DivisionStreet Campbell, CA Limited two year warranty