Compaq P/N DOC-FB4B manual Error messages, Check your cable connection and retry scanning

Page 26

2.Be sure you have selected the appropriate source for the application you are scanning into. Most 32-bit applications require you use the Flatbed Scanner (32) source, and 16-bit applications require you use the Flatbed Scanner (16) source.

3.If your computer cannot find or does not recognize the scanner:

a)Check your cable connection and retry scanning.

b)Verify your port by selecting Info Tech from the program manager in Windows 3.1x or from the Start menu in Windows

95.FromInfoTechselectScannerUtilityandclickVerifyPortin theUtilitywindow.Thisfeaturewillsearchforandconnectto correctportaddress.

Error messages

“Image Transfer Failed”

This error message indicates that the selected scan settings have created a file size that exceeds available disk space. Reduce the dpi, image size, or select a lower mode to reduce the file size.

“Error 82 Scanner not Found” message when attempting a scan

This error is most common with Compaq and Aptiva systems or any system not equipped with an enhanced parallel port. Check with your computer manufacturer to verify if your system supports the En- hanced Parallel Port mode (if your system is not equipped with an EPP card call (408) 538-2500 or fax (408) 538-2577 to order an EPP interface card). If your system supports EPP, check for the following situations:

1. The computer detects a conflict with the scanners I/O ad dress. Perform the following fix:

Runyourflatbedutilityprogramandclicktheverifyporticon.Ifthe utility cannot find the scanner, you may need to change the parallel port mode in your computer’s BIOS or CMOS setup so that it matchesthe settingofyourscanner driver.In thiscaserefer tostep 2.

A-3

Page 25 Page 27
Image 26
Page 25 Page 27
Contents ImageReader Express Compact Color Flatbed ScannerInfo Technician Copyright 1994 1997 All Rights Reserved InfoPhone 408 538-2500 Fax 408 Table of Contents Page Introduction Using this manualAssistance What is TWAIN? WelcomePage Package contents System requirementsPage Connecting the scanner Scanner Installation and Info TechnicianInstallation Using the pass-throughInstalling the device driver Info TechnicianInstalling the application software Perform Utility DiagnosticTo Change Your Parallel Port Mode Setting in most systems Page Hardware features Using your scannerScanning features and controls PowerPaper loading Remove paper clips, pins or staples LetwetpaperdryfirstSoftware controls Paper sizeSettings Preview WindowImage Information Scan Scan ModePre-scan PanelResolution ScanatBrightness and Contrast ScaleInverse Scanning images Select the Twain sourceScanning process Other scanning featuresClick Cancel to close the Flatbed Scanner window To scan an imagePage Troubleshooting General Scanning TipsBi-Directional Printers Printer Problems? Cannot print to printerTwain Errors Check your cable connection and retry scanning Error messagesError 82 Scanner not Found message when attempting a scan Image Transfer FailedChanging Your Parallel Port Mode FCC radio frequency interference statement Ifnecessary,cleanthescannerglasswithasoftlensclothScanner care Limited two year warranty Info Service Center 580DivisionStreet Campbell, CA
Top Page Image Contents