Compaq 370698-001 Heat Problems, If Files Are Corrupted, If the Notebook Gets Abnormally Hot

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Troubleshooting

If Files Are Corrupted

■Open My Computer, and the disk you want to scan. Select File > Properties. Select the Check Now box under the Error-checking section of the Tools tab.

■Run the virus-scanning program.

■If necessary, you can format the hard disk and reinstall the original factory software using the system recovery features described in this guide.

Heat Problems

Your notebook normally gets warm during routine operation.

If the Notebook Gets Abnormally Hot

■Always set the notebook on a flat surface, so that air can flow freely around and underneath it.

■Make sure the air vents on the bottom and sides of the notebook are clear.

■Keep in mind that games and other programs that drive CPU usage toward 100 percent can increase the notebook temperature.

6–6	Reference Guide

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Contents Reference Guide Page Page Page Contents Battery Packs and Power Management Modem and Network Connections Add-On DevicesTroubleshooting IndexGetting Started with Your Notebook Identifying Parts of the NotebookFront Panel and Right Panel Components Left Panel and Back Panel Components Bottom Panel Components Status Lights Getting Started with Your Notebook Setting Up Your Notebook Insert the Battery PackConnect AC Power Connect a Phone Line Turn On the Notebook Set Up Windows Getting Started with Your Notebook Basic Operation Operating Your NotebookDefault Power Settings Power mode To enter this mode FunctionTo Reset the Notebook To Change the Boot DeviceTouchPad on-off button and indicator light To Use the TouchPadTo Use the Tap to Click Function of the TouchPad To Use the Function Hot Keys This hot key Does thisTo Use the One-Touch Buttons To Use the Windows and Applications Keys This key combination Does thisTo Type Alternate Graphics Using the ALT GR Key Using CDs or DVDs To Insert or Remove a CD or DVDTo Play DVD Movies To Create or Copy CDs To Write to DVD Media Select Models OnlySecuring Your Notebook To Set Up Password ProtectionTo Lock Your Notebook To Attach an Optional Security Cable To Protect Against Viruses To Lock the Hard DriveTo Protect Your Hard Drive Taking Care of Your NotebookTo Maintain Your Notebook To Clean Your Notebook To Safeguard Your DataTo Extend the Life of the Display Basic Operation Battery Packs and Power Management Managing Power ConsumptionHow the Notebook Manages Power Automatically When this occurs Result is To resumeTo Change Timeout Settings and Create Power Schemes Using Battery Power To Check Battery StatusTo Respond to a Low-Battery Warning To Recharge the Battery PackTo Get the Most from Your Battery Packs Battery Packs and Power Management Disposing of a Used Battery Pack Using the Modem Modem and Network ConnectionsTo Connect the Modem Special Restrictions in Certain Countries To Change Your Modem Settings Connecting to a Local Area Network LAN Using a Wireless LAN Adapter Select Models Only Making Wireless Network Connections Select Models Only To Turn Wireless Communication On and Off Turning On Communication and Making a ConnectionTurning Off Communication and Ending a Connection Modem and Network Connections To Insert or Remove a PC Card Connecting External DevicesInserting a PC Card Removing a PC Card To Connect an Audio Device Adjusting Monitor Resolution and Other Settings To Connect a TV to Your Notebook Select Models OnlyUsing Dual Display Mode To Connect a 1394 Device Select Models Only Installing Additional RAM Memory To Install a RAM Expansion ModuleAdd-On Devices To Remove a RAM Expansion Module Add-On Devices Replacing the Hard Drive To Replace the Hard DriveTo Replace the Hard Drive Holder To Prepare a New Hard Drive Add-On Devices Troubleshooting Troubleshooting Your NotebookAudio Problems If No Sound Is AudibleIf Sound Does Not Record If You Hear Loud, High-Pitched Feedback from the Speakers CD-ROM and DVD Problems If You Cannot Boot from a CD or DVD If You Get a Region Code Error When Playing a DVD Movie If a DVD Plays ErraticallyDisplay Problems If the Notebook Cannot Read a CD or DVDIf a DVD Movie Does Not Fill the Screen If the Notebook Is On, But the Screen Is BlankHard Drive Problems If an External Display Does Not WorkIf the Notebook Hard Drive Does Not Spin If the Hard Drive Makes a Buzzing or Whining NoiseIf Files Are Corrupted Heat ProblemsIf the Notebook Gets Abnormally Hot Keyboard and Pointing Device Problems If the Pointer Is Difficult to ControlIf the TouchPad Does Not Work If the TouchPad Moves the Pointer or Cursor While You TypeLocal Area Network LAN Problems If the Built-In Network Adapter Does Not Connect to the LANIf You Cannot Log In to Netware Servers If a Network Connection Responds SlowlyMemory Problems If a Message Reports That You Are Out of MemoryIf Memory Does Not Increase After Adding RAM If the Notebook Beeps But Does Not Start After Adding RAMIf the Modem Seems Slow Modem ProblemsIf the Modem Does Not Dial or No Dial Tone Is Detected If the Modem Dials, But Does Not Connect If the Modem Dials IncorrectlyIf the Modem Is Not Detected If the Modem Causes an Error Message If the Modem Dials, But You Cannot Hear ItIf the Modem Connects, But Transferred Data Is Bad If the Modem Does Not FaxPC Card Pcmcia Problems If the Modem Clicks Repeatedly, But Does Not ConnectIf the Notebook Does Not Recognize a PC Card If a Network PC Card Stops Communicating ProperlyIf a PC Card Modem Is Not Working Performance ProblemsIf the Notebook Pauses or Runs Sluggishly If the Notebook Stops Responding Power and Battery Pack ProblemsIf the Notebook Turns Off Immediately After It Turns On If the Time Remaining for the Battery Pack Is Not Correct If the Notebook Has a Short Operating TimePrinting Problems If the Notebook Does Not Enter Standby Mode as ExpectedIf the Notebook Does Not Enter Hibernation as Expected If a Serial or Parallel Printer Does Not PrintIf a Serial Mouse Does Not Work Serial, Parallel and USB ProblemsIf a Serial Modem Does Not Work Properly Startup Problems If the Notebook Does Not Respond When You Turn It OnIf the Notebook Will Not Boot from Battery Power If the Serial or Parallel Port Is Not WorkingIf the Notebook Will Not Boot from the Diskette Drive If the Notebook Stops Responding After BootingWireless Problems If You Have Problems with Wireless 802.11 CommunicationIf You Can Connect, But the Network Is Slow Configuring Your Notebook To Run the Bios Setup UtilityMain Menu System Devices Menu Security Menu Boot Menu Using System Recovery Features Updating Software and Drivers from the WebSafeguarding Your Data Operating System OS CD Repair OS CD Reinstall Reinstalling Drivers Restoring Software ApplicationsIndex Index Reference Guide Index-3 Index-4 Reference Guide Index-5 Index-6