Apple MC371LL/A manual Problem, Meet Solution

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Occasionally, you may have problems while working with your MacBook Pro. Read on for troubleshooting tips to try when you have a problem. You can also find more troubleshooting information in Mac Help and on the MacBook Pro Support website at www.apple.com/support/macbookpro.

If you experience a problem working with your MacBook Pro, there is usually a simple and quick solution. Think about the conditions that led up to the problem. Making

a note of things you did before the problem occurred will help you narrow down possible causes and find the answers you need. Things to note include:

ÂÂ The applications you were using when the problem occurred. Problems that occur only with a specific application might indicate that the application is not compatible with the version of Mac OS X installed on your computer.

ÂÂ Any new software that you installed, especially software that added items to the System folder.

ÂÂ Any new hardware that you installed, such as additional memory or a peripheral.

52Chapter 4   Problem, Meet Solution

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Contents Were made for each other Say hello to your MacBook Pro Mac OS X Snow Leopard Page Contents Looking for Something? Ready, Set Up, Go Ready, Set Up, Go Setting Up Your MacBook Pro What’s in the BoxReady, Set Up, Go Connect to a wireless or wired network Power button Configure your MacBook Pro with Setup Assistant Migrating Information to Your MacBook Pro Customize the Mac OS X desktop and set preferences Putting Your MacBook Pro to Sleep Putting Your MacBook Pro to Sleep or Shutting It DownTo put your MacBook Pro to sleep, do one of the following Shutting Down Your MacBook Pro To wake your MacBook ProPage Life with Your MacBook Pro Basic Features of Your MacBook Pro Built-in stereo speakers Keyboard Features of Your MacBook Pro ¤ Brightness keys F1, F2 Ports on Your MacBook Pro ¯ MagSafe power port Using the Multi-Touch Trackpad Secondary click zone Life with Your MacBook Pro Life with Your MacBook Pro Using the MacBook Pro Battery Getting Answers Charging the BatteryTo get Mac Help More Information To learn about SeeChoose Help Bluetooth Help Page Boost Your MacBook Pro Boost Your MacBook Pro Replacing the Hard Disk Drive To replace the hard disk drive in your MacBook ProBoost Your MacBook Pro Boost Your MacBook Pro Using the pull tab, gently lift the drive out of the bay Connector Boost Your MacBook Pro Boost Your MacBook Pro Long Short Installing Additional Memory To install memory in your MacBook ProBoost Your MacBook Pro Boost Your MacBook Pro Follow the instructions for replacing the bottom case in on Making Sure Your MacBook Pro Recognizes the New Memory To check the computer’s memoryPage Problem, Meet Solution Problem, Meet Solution Problems That Prevent You from Using Your MacBook Pro To force an application to quitProblem, Meet Solution If your MacBook Pro doesn’t turn on or start up If you forget your password If you have trouble ejecting a disc Using Apple Hardware TestTo use Apple Hardware Test To use Network Diagnostics Problems with Your Internet ConnectionTurn the modem off and on and reset the modem hardware To check your Network preference settings PPPoE ConnectionsProblems with AirPort Extreme Wireless Communication Network ConnectionsTo check for updated software Keeping Your Software Up to DateInstalling Mac OS Reinstalling the Software That Came with Your MacBook ProTo install Mac OS Using Disk Utility Reinstalling ApplicationsTo install the applications that came with your MacBook Pro To use Disk UtilityLearning More, Service, and Support AppleCare Service and SupportOnline Resources Onscreen Help System ProfilerCountry Phone Website Locating Your Product Serial Number Last, but Not Least Important Safety Information Last, but Not Least MagSafe power specifications Important Handling Information Laser Information for Optical Disc DrivesLast, but Not Least Last, but Not Least Understanding Ergonomics Keyboard and TrackpadExternal Mouse ChairApple and the Environment Built-In DisplayRegulatory Compliance Information Bluetooth Europe-EU Declaration of Conformity Türkiye Disposal and Recycling Information Looking for Something? Index Looking for Something? Startup Disk preferences 54 stopping Zooming using the trackpad  Simultaneously published in the United States and Canada