Apple MC371LL/A manual Problem, Meet Solution

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If your MacBook Pro freezes during startup, or you see a flashing question mark, or the screen is dark and the sleep indicator light is glowing steadily (not in sleep) The flashing question mark usually means that the computer can’t find the system software on the hard disk or any disks attached to the computer.

ÂÂ Wait a few seconds. If the computer doesn’t soon start up, shut it down by pressing and holding the power (®) button for about 8 to 10 seconds. Disconnect all external peripherals and try restarting by pressing the power (®) button while holding down the Option key. When your computer starts up, click the hard disk icon, and then click the right arrow. After the computer starts up, open System Preferences and click Startup Disk. Select a local Mac OS X System folder.

ÂÂ If that doesn’t work, try using Disk Utility to repair the disk:

Insert the Mac OS X Install DVD into your computer.

Restart your computer and hold down the C key as it starts up.

Choose Installer from the menu bar, and then choose Open Disk Utility. When Disk Utility opens, follow the instructions in the First Aid pane to see if Disk Utility can repair the disk.

If using Disk Utility doesn’t help, you might need to reinstall your computer’s system software. See “Reinstalling the Software That Came with Your MacBook Pro” on page 62.

54Chapter 4   Problem, Meet Solution

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Contents Were made for each other Say hello to your MacBook Pro Mac OS X Snow Leopard Page Contents Looking for Something? Ready, Set Up, Go Ready, Set Up, Go Setting Up Your MacBook Pro What’s in the BoxReady, Set Up, Go Connect to a wireless or wired network Power button Configure your MacBook Pro with Setup Assistant Migrating Information to Your MacBook Pro Customize the Mac OS X desktop and set preferences Putting Your MacBook Pro to Sleep or Shutting It Down Putting Your MacBook Pro to SleepTo put your MacBook Pro to sleep, do one of the following Shutting Down Your MacBook Pro To wake your MacBook ProPage Life with Your MacBook Pro Basic Features of Your MacBook Pro Built-in stereo speakers Keyboard Features of Your MacBook Pro ¤ Brightness keys F1, F2 Ports on Your MacBook Pro ¯ MagSafe power port Using the Multi-Touch Trackpad Secondary click zone Life with Your MacBook Pro Life with Your MacBook Pro Using the MacBook Pro Battery Charging the Battery Getting AnswersTo get Mac Help More Information To learn about SeeChoose Help Bluetooth Help Page Boost Your MacBook Pro Boost Your MacBook Pro Replacing the Hard Disk Drive To replace the hard disk drive in your MacBook ProBoost Your MacBook Pro Boost Your MacBook Pro Using the pull tab, gently lift the drive out of the bay Connector Boost Your MacBook Pro Boost Your MacBook Pro Long Short Installing Additional Memory To install memory in your MacBook ProBoost Your MacBook Pro Boost Your MacBook Pro Follow the instructions for replacing the bottom case in on Making Sure Your MacBook Pro Recognizes the New Memory To check the computer’s memoryPage Problem, Meet Solution Problem, Meet Solution Problems That Prevent You from Using Your MacBook Pro To force an application to quitProblem, Meet Solution If your MacBook Pro doesn’t turn on or start up If you forget your password Using Apple Hardware Test If you have trouble ejecting a discTo use Apple Hardware Test Problems with Your Internet Connection To use Network DiagnosticsTurn the modem off and on and reset the modem hardware To check your Network preference settings PPPoE ConnectionsProblems with AirPort Extreme Wireless Communication Network ConnectionsTo check for updated software Keeping Your Software Up to DateReinstalling the Software That Came with Your MacBook Pro Installing Mac OSTo install Mac OS To install the applications that came with your MacBook Pro Using Disk UtilityReinstalling Applications To use Disk UtilityOnline Resources Onscreen Help Learning More, Service, and SupportAppleCare Service and Support System ProfilerCountry Phone Website Locating Your Product Serial Number Last, but Not Least Important Safety Information Last, but Not Least MagSafe power specifications Important Handling Information Laser Information for Optical Disc DrivesLast, but Not Least Last, but Not Least Understanding Ergonomics Keyboard and TrackpadExternal Mouse ChairApple and the Environment Built-In DisplayRegulatory Compliance Information Bluetooth Europe-EU Declaration of Conformity Türkiye Disposal and Recycling Information Looking for Something? Index Looking for Something? Startup Disk preferences 54 stopping Zooming using the trackpad  Simultaneously published in the United States and Canada